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Best Western Plus Kelowna Hotel & Suites

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884 Reviews from our TripAdvisor Community

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Showing 868: English reviews
Kamloops, Canada
Reviewed 1 week ago NEW

We had a great girls-only weekend. There were three of us, so, we booked a suite in the environmental wing. There were two queen beds in a separate room, and then a hide-a-bed in the living room area, so, we each had our own bed. A mini fridge and, a bar sink were also provided. I slept on the hide-a-bed,...

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Helpful?
Thank Gottagosumware
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful and thorough review about your recent stay at the Best Western Plus Kelowna Hotel & Suites. I am so pleased that you and your lady friends were able to enjoy a terrific weekend together in one of our large suites with wet bar. They are really comfortable but unfortunately we don't have any...

Bedfordshire
Reviewed 1 week ago

We arrived on the 18th September for 4 nights. We were given a room at the back of the hotel (quieter) on the 2nd floor, room 265. It was a large but basic room, our main issue is that there is no safe in the room, there is a safety deposit box system at reception (when they don’t lose the...

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Helpful?
Thank kelwez
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for taking the time to share your review. I am sorry that you felt the hotel visit was only basic, with nothing special to offer...certainly disappointing as we strive to ensure guests are well cared for and requests are met. I am sorry that we don't have room safes, but as you said, security boxes are available at...

kitchener
Reviewed 2 weeks ago via mobile

We have stayed at many hotels with our dog. Most claim to be dog friendly but are essentially "dog tolerant" but still charge a lot for your dogs' stay. We found this hotel to factor many aspects dog owners appreciate when traveling. On check-in, we received treats and a ball for our dog, which he proudly carried to the room....

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Helpful?
Thank cherd
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am so glad that you and your furry friend enjoyed your stay with us in one of our deluxe pet friendly rooms. We are specific with the designated pet rooms as some guests are highly allergic. And yes, we've ensured that we maintain the same standards of our other guest rooms,...

Kamloops, Canada
Reviewed 2 weeks ago

I would recommend this hotel if you are staying in Kelowna. Very impressed with the amenities including electric car plug in areas. Very green and clean. I was impressed. It even had a spa and a pool.

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Helpful?
Thank ShuswapGranny
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your wonderful review. I am pleased that you enjoyed your stay with us and found our amenities and facilities to be excellent. Yes, we have several electric car charging stations as this is becoming very popular in BC as well as throughout Canada....and we are strong supporters of helping our planet to stay green. Thanks again...

Reviewed 3 weeks ago via mobile

Went to Kelowna for a family weekend shoping trip and overnighted here. Check in clerk was very friendly and bumped us up from standard room to larger suite at no extra cost. We enjoyed the pool and hot tub albeit hot tub was a tad busy as second one was closed. Our room was quiet even though it was close...

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Helpful?
Thank Jody R
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am very happy that you enjoyed your stay with us and found our rooms attractive and comfortable, and the service and breakfast all excellent! It's always great to hear back from the guests so thank you. We will hope to welcome you back again for another shopping excursion...we have several shopping...

Castlegar, Canada
Reviewed 3 weeks ago

I have stayed at many of the Kelowna hotels on business trips and family vacations, and the BW Plus is by far the best. It's my hotel of choice. The breakfast is excellent (so much better than other hotels!) and for the price, it's a great value. Great place for kids too. Lots of parking.

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Helpful?
Thank 470gwenh
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your wonderful review and strong endorsement! I am truly pleased to know that we're your hotel of choice when visiting Kelowna, whether for business or pleasure. Thanks again and we'll look forward to welcoming you back on your next visit. Kind regards, Rosemary Paterson, General Manager

Reviewed 4 weeks ago

I stayed here with my family during my dad's heart surgery in Kelowna for four nights. The hotel was clean overall and there was lots of room in the queen deluxe room we stayed in on the first floor that had two queen beds and then there we requested a cot at an additional cost. Breakfast was fine, but we...

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1Thank SylviaMacD
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your kind review. I am pleased that overall you enjoyed your stay with us and found our services to be good. I do regret the noise from the kids with the sports team and how sometimes they devour the breakfast. We try to be ready for them with another tray of food to come out...

Langley, Canada
Reviewed 4 weeks ago

Great hotel, with great amenties and wonderful staff. Pet friendly too! Because we are regular customers, we were upgraded to a full suite for no extra charge! Thank you very much! We appreciated it as we had a small dog with us who loved the extra space too.

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Helpful?
Thank Sandra S
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I'm am so happy to know that you enjoyed your stay with us and found all our amenities and services to be excellent. Yes, we are pet friendly and have a selection of designated pet friendly rooms, some standard, deluxe and suites. I'm glad that we were able to upgrade you on...

British Columbia
Reviewed 4 weeks ago via mobile

We stayed one night in the king bed-jacuzzi suite. It was a lovely room: spacious; extremely clean; soft bed; gas fireplace. The hotel itself was very quiet. Breakfast was included: waffles, scrambled eggs, sausage, roast potato.

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Helpful?
Thank Tango-7
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your lovely review. I am pleased that you enjoyed your stay with us in our king spa suite with the air-jetted tubs! Very cozy on a winter day especially with the gas fireplace! Thanks for sharing your comments. We'll hope to have you stay with us again soon. Best regards, Rosemary Paterson, General Manager

Surrey
Reviewed 4 weeks ago

I've stayed at this hotel several times for work. The design is very interesting with a very large central eating area. The location is very central. The rooms are comfortable and the tower has a good view from the balcony. It's one of my favourite hotels and probably my favourite BW hotel that I've stayed at.

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Helpful?
Thank MSDSP2P
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Wow...thank you! I appreciate your wonderful review and thank you for your loyalty in choosing to stay with our property while in Kelowna. We are a very unique property with the grass courtyard, large Atrium for breakfast and socials, every room with a patio or balcony and our list goes on... :) Again, thankd for sharing your comments. We'll look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: £78 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel And Suites
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley, Canada
Hotel Style:
#1 Green Hotel in Kelowna
#2 Best Value Hotel in Kelowna
#2 Spa Hotel in Kelowna
#2 Business Hotel in Kelowna
#4 Family Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
7 questions
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Chichester, United Kingdom
Glacier National Park, Montana
Castlegar, Canada
7 months ago

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Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back facing and above the first few floors. It's quieter this way.”
 of 5 bubbles Regall66, 17 Oct 2016 | Read review
“a room backing on to the grass courtyard is nice and quiet”
 of 5 bubbles sussex56, 11 Oct 2016 | Read review
“Ensure you get a renovated room.”
 of 5 bubbles PeterJ234, 6 Oct 2016 | Read review
“Best floors are on floors 3 and up”
 of 5 bubbles 640ravg, 24 Sep 2016 | Read review
“Smoking is allowed on the balcony of the tower rooms with door closed.”
 of 5 bubbles scottbY9213JV, 20 Sep 2016 | Read review
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