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Best Western Plus Kelowna Hotel & Suites

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Best Western Plus Kelowna Hotel & Suites
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919 Reviews from our TripAdvisor Community

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Showing 903: English reviews
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Brisbane Australia
Reviewed yesterday NEW

Occasionally in life, you get to experience a level of service above and beyond. My wife broke her knee on the slopes on Christmas eve, so after a Christmas/Boxing day in emergency and a couple of days in Kelowna hospital working through the diagnosis and possible treatment plan, we ended up at the Best Western for several days waiting for...

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Helpful?
Thank BrisVegasFamily
Richmond
Reviewed 4 days ago NEW

We have visited this hotel on several occasions. We always enjoy our stay here. The staff are friendly, rooms are clean, hotel is well maintained (even with the snow) and the breakfast selection is good. Great value. Our hotel room did not include a microwave, but we had access to the microwave in the breakfast sitting area.

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Helpful?
Thank Anna C
Castlegar, Canada
Reviewed 4 days ago NEW

Perhaps a BW is a BW and that is all that can be said. They do a great job in pretty much every location. This time I was struck with how friendly and efficient the staff was. We had an issue with the room above being really loud around 1:30 - happens from time to time in a hotel. When...

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Helpful?
Thank CheriM-W
Regina, Canada
Reviewed 1 week ago via mobile

Booked for a girls weekend and couldn't have asked for a more perfect place. Super friendly reception staff that gave great advice for any question, great hot breakfast, outdoor hot tubs, and robes and slippers in our room, indoor pool which becomes a outdoor pool in summer (retractable windows). The Wellness spa located off main lobby, for manis, pedis, facials...

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Helpful?
Thank Louie_travels
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. Sounds as if you had a wonderful weekend with the girls! I am so pleased you chose the Best Western Plus Kelowna Hotel & Suites and that you enjoyed your stay with us and found all our services to be excellent, along with our amazing team!! Thanks again for sharing your comments...

Vancouver
Reviewed 1 week ago via mobile

Great check in staff and always a hello if they're available when you walk by. An excellent place to stay. Large modern rooms with comfortable beds. Central ac in the tower rooms. A nice view from the tower rooms. Very good fitness centre and pool. A great breakfast to start the day with lots of hot items. Definitely recommend.

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Helpful?
Thank LLHH
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your terrific review. I'm really pleased that you enjoyed your stay with us and found our team, and all our facilities and services to be excellent. I appreciate the compliments and will be happy to share them with my team. Thanks again and we'll hope to welcome you back in the near future. Kind regards,...

Reviewed 1 week ago

Really nice front desk staff. Good location, close to many activities etc. Disappointed the pool area is surrounded by windows that look into the restaurant area. I think if it was more private, more people would be enjoying it. Possibly enclosing the hot tub would help too. I don't understand how, in this age of technology, the Internet connection can...

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Helpful?
Thank loveshotels2013
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your review. I am sorry that you experienced poor internet as normally we have excellent fiber optic internet. However, we have discovered this week that there have been some issues through Shaw and they are working diligently to resolve this. Our sincere apologies on this unfortunate situation. Thank you again for sharing your comments and...

Reviewed 1 week ago via mobile

So accommodating and friendly staff. They have arranged for a bagged breakfast and shuttle to the airport at 4 am. Clean rooms and close to many restaurants. Great location. Accommodations include complimentary vehicle storage while we are away

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Helpful?
Thank Barb T
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your lovely review. I am pleased that you enjoyed your stay with us and had a chance to utilize the park & fly package that we're offering this winter. It is extremely convenient, plus having the complimentary shuttle service (which must be booked in advance). Thanks again for sharing your thoughts and we hope that...

Reviewed 1 week ago via mobile

We had a fantastic main floor room with a patio door that opened to a green area where our fur baby could go outside , also the complimentry doggie treat bag with a BALL. Will happily stay again Spacious Clean Close to everything We appreciate they are pet friendly and hope that they stay that way so please all dog...

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Helpful?
Thank lisa w
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your wonderful review. I am so pleased that you and your fur family enjoyed your stay with us and found the pet amenities to be excellent. We do also have a grass area on the north side of the property specifically designated to pets and of course, we'll be happy to supply extra poop bags as...

Enderby, BC
Reviewed 2 weeks ago

We stayed for 1 night when in town on business. It was the first time we had stayed here. We asked for a king room and were upgraded to a king suite. The room was spacious and clean. We had a great night's rest and the bed was very comfortable. The breakfast area is open and bright, and the breakfast...

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Helpful?
Thank travelinluvers
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am really pleased that you enjoyed your first stay with us and that my team took great care of you. Hopefully next time you'll have a chance to experience some of our additional amenities and facilities within our building such as the 97 Street Pub, our Wellness Spa, indoor pool, outdoor...

Sicamous, Canada
Reviewed 2 weeks ago via mobile

Clean room for a good price. Fresh and updated with all the room amenities. Super comfortable king bed and pillows. The parking is a bit tight and the late night fellow could be a little more friendly. I will stay again!

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Helpful?
Thank ravensun53
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your great review. I am pleased that you enjoyed your stay with us and found all the amenities to your liking. I know and apologize that our parking is a little reduced with the mounds of snow taking up valuable parking stalls and reducing some access points...thankfully the snow is melting now! Thanks again for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: £85 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley, Canada
Hotel Style:
#1 Green Hotel in Kelowna
#1 Spa Hotel in Kelowna
#2 Business Hotel in Kelowna
#4 Family Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
8 questions
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1 month ago
Chichester, United Kingdom
Glacier National Park, Montana

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Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel offers suites which have a small kitchen.”
 of 5 bubbles 668annac, 23 Feb 2017 | Read review
“Bottom floor rooms that open out on a court yard are really nice.”
 of 5 bubbles CheriM-W, 23 Feb 2017 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles IngridRenate, 1 Feb 2017 | Read review
“Stay in the tower”
 of 5 bubbles Albeeau, 17 Jan 2017 | Read review
“Rooms at the rear and sides in their two storey building were quiet. There is no traffic. Can't comment on the tower rooms.”
 of 5 bubbles Laurandal, 15 Jan 2017 | Read review
5 of 5