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Best Western Dorchester Hotel

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Traveller (129)
Room & Suite (76)
Dining (37)
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Overview
  • Excellent27%
  • Very good39%
  • Average20%
  • Poor10%
  • Terrible4%
Travellers talk about
“older hotel”(11 reviews)
“harbour view”(19 reviews)
“downtown nanaimo”(27 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
2 Star Hotel
All hotel details
Additional information
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Offers from Best Western Dorchester Hotel
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Reviews (594)
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578 results
Traveller rating
160
214
116
62
26
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LanguageEnglish
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Travelers talk about these amenities: Pets Allowed, Free Wifi, Restaurant, Bar/Lounge, Room Service
160
214
116
62
26
Show reviews that mention
All reviewsolder hotelharbour viewdowntown nanaimoqueen bedgreat viewwe've stayedfront desk staffcentral locationone night stayvancouver islandworcesterbwbrucetheatreferrywalkwaybc
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1 - 5 of 578 reviews
Reviewed 1 week ago

Very nice view of the harbour. Really nice to look out the window and enjoy watching the ships and the water planes taking off. The check in staff was very helpful. He was able to look up my rewards number and credit my account. He...More

Review collected in partnership with Best Western
Thank Graham T
Response from NanaimoResponse, General Manager at Best Western Dorchester HotelResponded 1 week ago

Dear Graham T, Thank you for staying with us and your feedback is greatly appreciated. I'm glad to know that our staff served you well and your stay was enjoyable and you were able to enjoy our picturesque harbour view from your room. As you...More

Hotel's Favourite
Reviewed 8 January 2018 via mobile

Fantastic and friendly staff . Clean, quaint rooms overlooking the famous Nanaimo harbor and sea wall. Right down town , close to everything, Has that old time warmth’s feel of belonging to something great. Where the staff is truly there to enhance your stay. When...More

Thank chrisy105
Response from NanaimoResponse, Front Office Manager at Best Western Dorchester HotelResponded 9 January 2018

Dear guest, Thank you very much for staying with us and your great feedback is much appreciated. I'm glad to know that you've enjoyed your stay with us. Hope we can accommodate you again in near future. Sincerely, Charlie Li Front Office Manager Best Western...More

Reviewed 2 weeks ago via mobile

We stayed in a beautifully large suite The king bed was super comfy, we had two pull out sofa beds, Keurig coffee machine and pretty good views On top of everything we were able to check in about 11:00am, which was great. Why only 3...More

Thank Jo D
Response from NanaimoResponse, General Manager at Best Western Dorchester HotelResponded 2 weeks ago

Dear Jo D, Thank you for staying with us. We appreciate your feedback and we will use it for our future improvement. I'm glad to hear that you've liked your room and our front staff served you well. We'll keep striving to work in improvement...More

Reviewed 3 weeks ago

The Best Western Dorchester has been remodeled. We checked in and had a professional reception by a young gracious fellow. Our room faced the ocean, roomy and clean. Our double beds were comfortable and the view was great. Parking was provided as well. The lobby...More

Thank AvalonFlyBird
Response from NanaimoResponse, General Manager at Best Western Dorchester HotelResponded 2 weeks ago

Dear AvalonFlyBird, Thank you for staying with us. Your detailed feedback is greatly appreciated. I'm glad to know that our team served you well and your stay was pleasant one. I'm sorry for the soap dispenser and I will assure to correct the issue immediately....More

Reviewed 3 weeks ago

The deck clerk at check-in was very welcoming and helpful. Overall great experience. Great location. Walking distance to downtown. Close to the Casino and waterfront. Will stay here again. Good food in the restaurant.More

Review collected in partnership with Best Western
Thank Len R
Response from NanaimoResponse, General Manager at Best Western Dorchester HotelResponded 3 weeks ago

Dear Len R, Thank you for your stay with us. We appreciate your great comment and I'm glad to know that you've enjoyed our food in the restaurant, our location and service. We will look forward to welcoming you again on your next visit to...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Conference Facilities
Room Service
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Things to do
Bar/Lounge
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$111 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Nanaimo
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$111 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Nanaimo
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (129)
Room & Suite (76)
Dining (37)
Business Centre & Event Rooms (7)
Questions & Answers
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vipaddler
30 September 2016|
AnswerShow all 5 answers
Response from benji832016 | Reviewed this property |
As far as I know, there's no jacuzzi facilities... They do have a fitness room though.
0
Votes
Room Tips
"Ask for an ocean view room."
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"Don't stay on the first floor"
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"Some rooms require taking a few stairs so if accessibility is an issue for you, you'll want a room near..."
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"request harbor view"
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