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Prestige Mountain Resort Rossland

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Prestige Mountain Resort Rossland
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159 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Reviewed 3 weeks ago

Excellent hotel with nice facilities. Friendly front desk staff who were very helpful. Room was clean and modern looking, however it was very hot and even though I turned off temperature, I slept with the window open all evening. Restaurant meal was excellent - I had a pasta dish which was one of the best I've tasted in Canada. Nice...

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Helpful?
Thank Susan S
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

My team will be so pleased to to hear your wonderful comments, thank you for taking the time to post your review. I will be sure to pass on your complements to Gabriella and her team and do accept my apologies for the challenge you encountered with the heat. We hope to welcome you back soon.

Bournemouth, United Kingdom
Reviewed 3 weeks ago

This hotel is clean, homely, well-furnished and centrally located. We stayed for one night in November and our only complaint was that it was far too hot! In the middle of the night we tried to adjust the AC in our room but it wouldn't work - it seemed as if the control was actually disconnected. So we ended up...

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Helpful?
Thank Laura F
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for taking the time to share your comments. Your feedback is instrumental to improving our resort and service. Please accept my apologies for the challenges you encountered during your stay. We hope to be able to welcome you back for a superior experience.

St. Catharines, Canada
Reviewed 4 weeks ago

the manager that booked me into the hotel was super kind, informative, and accommodating and professional I appreciated his patience and time. He had an accent ( sorry I forgot his name) the night front desk young man was also so helpful and informative and kind. thanks young man thanks so much! Rhonda

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Helpful?
Thank HippyChick1964
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

My team will be so pleased to hear your wonderful comments! Thank you for taking the time to post them. I will be sure to pass your comments on to Matthew and our management team. We hope to welcome you back to Rossland soon.

Reviewed 31 October 2016

I loved my stay at the Prestige in Rossland. The service was outstanding, the staff friendly and helpful and it was an extremely comfortable place to stay for a few nights. I loved my room- it was clean, quiet and the beds were SO comfortable. I enjoyed the restaurant and especially appreciated the amazing service I received from Kim and...

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Helpful?
Thank Jennifer G
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

As a family owned hotel, we pride ourselves on ensuring that every guest has a memorable stay while visiting our city. Thank you for taking the opportunity to tell us about your stay. We are pleased that you had such an enjoyable time at our hotel. I will be sure to pass your comments on to the front desk staff...

Kelowna, Canada
Reviewed 25 October 2016

This hotel is a great place to stay in Rossland. Clean, comfortable and located centrally. It was easy to walk to the grocery store and visit the local shops that were just down the street. The restaurant Gabriella's was really good and made it easy to grab dinner and breakfast. Dinner was delicious, primarily Italian, and they accommodated my gluten...

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Helpful?
Thank Tracey G
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for your wonderful review. Our team works hard to ensure that each guest has a memorable stay and it is rewarding to hear that you had a great stay. I will be sure to pass your comments on to Gabriella and her team. We look forward to being able to host you again soon.

Salt Spring Island, Canada
Reviewed 22 October 2016

I stayed here last winter and initially had a great experience. It is very well kept, the staff polite, comfortable, exquisite! Things began to turn when I asked for a late check out and I was answered a bit shortly saying that the room was needed. A half hour extra really didn't seem to be a big deal to me....

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Helpful?
Thank worksinapinch
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for taking the time to post a review of your stay with us last winter. We are truly sorry for the issues you experienced while staying with us and please understand that this is not the norm. We would like the opportunity to resolve this issue, so please check your personal messages as we will be reaching out...

Reviewed 13 October 2016 via mobile

A very expensive hotel for what you get. The bed was hard and very uncomfortable. Clean but small rooms. The small breakfast cafe was efficient and the food was good quality and fairly priced. Would not stay there again given the room rates which are high end for the quality of the rooms...especially the very poor quality mattresses that the...

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Helpful?
Thank K F
Raj M, Front Office Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for taking the time to write a review of your stay with us. we are sorry to hear that you found the beds to be hard and comfortable, normally our guests really enjoy our mattresses. We are pleased to hear that you enjoyed the rest of your visit at our property - including the cafe! We hope that...

Issaquah, WA.
Reviewed 4 October 2016

Management and desk help is outstanding. We had the suite on the third floor and it was wonderful. Very quiet here. My husband saw a bear lumbering down the sidewalk by our hotel about 11 pm. The breakfast that you buy on ghe premises is excellent with a very good waitress, you won't be disappointed.

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Thank GrandmaGoldwing
Raj M, Front Office Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for taking the time to post a review and share you comments. I am so pleased that you had the opportunity to see some of our local wildlife! I will be sure to pass your comments on to Gabriella as well as our front desk team. We hope to be able to welcome you back to Rossland soon.

Saskatoon, Canada
Reviewed 3 October 2016

Room was clean, bed comfortable. Small fridge with a freezer in the room. Magnificent view, on 3rd floor even numbers, of the mountains and valley. Front desk helpful and friendly staff. Definitely stay again. With taxes $197.00 a night. Lounge and restaurant on premises. Great food.

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Helpful?
Thank IslandPrairieGirl
Raj M, Front Office Manager at Prestige Mountain Resort Rossland, responded to this review

As a family owned hotel, we pride ourselves on ensuring that every guest has a memorable stay while visiting our city. Thank you for taking the opportunity to tell us about your stay and share your review. We hope to see you again soon!

Breckenridge, United States
Reviewed 19 September 2016

We were here on evening two of our WACANID ride. The hotel was very nice and quiet. The overall experience is one of excellent customer service and courteous, helpful staff. The restaurant staff was very helpful--the bartender/hostess brought a heater to our table to we could enjoy the evening outdoors. The food was very good.

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Helpful?
Thank Laurie/tim P
Raj M, Front Office Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for your wonderful review! All of our staff works hard to ensure that every guest has a superior experience while here in Rossland, I am glad to hear that you had a great stay. We look forward to your next stay!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Situated in beautiful Rossland BC and only minutes from some of BC's best golf terrain, our full service resort features exquisite deluxe rooms and designer suites. Onsite features include restaurant, lounge, cappuccino bistro, fitness centre, indoor hot tub, and sauna. Lifestyle and getaway packages available. ... more   less 

Additional Information about Prestige Mountain Resort Rossland

Address: 1919 Columbia Avenue | Box 1958, Rossland, British Columbia V0G 1Y0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Rossland
Price Range: £97 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Prestige Mountain Resort Rossland 3.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Prestige Mountain Hotel Rossland
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Questions & Answers

Questions? Get answers from Prestige Mountain Resort Rossland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a third floor suite and could see out both sides of the hotel from our suite.”
 of 5 bubbles GrandmaGoldwing, 3 Oct 2016 | Read review
“Ask for mountain view room”
  • Street view
  • Mountains and valley
  • Fridge and coffee maker
  • Queen bed with sitting chair
 of 5 bubbles IslandPrairieGirl, 2 Oct 2016 | Read review
“Ask for a room that faces away from the street on the third floor. Beautiful valley views”
 of 5 bubbles davidsF7915UK, 25 Jul 2016 | Read review
“See comment above, otherwise no information to give.”
 of 5 bubbles osborncats, 31 May 2016 | Read review
“Definitely try the cafe and restaurant. Great food.”
 of 5 bubbles litespeed74, 24 May 2016 | Read review
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