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Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
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1,550 Reviews from our TripAdvisor Community

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Showing 1,444: English reviews
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Reviewed 4 days ago NEW

I booked this through the AmEx Fine Hotels. It was nice getting the free room upgrade with the restaurant credit. The overall service was amazing - I have never been to a hotel this good (and I travel a ton). The only negative point that I have was that I requested a two queen or two double bed room. I...

Review collected in partnership with shangri-la.com
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Helpful?
Thank Eric R
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Eric R, Thank you very much for your kind words and for sharing your experience at Shangri-La Hotel, Vancouver on TripAdvisor. I'm pleased you enjoyed our hotel's amenities, including our central downtown location, spacious guest rooms, and restaurant offerings. I am glad to hear that you received flawless service during your stay, as this is the hallmark hospitality of...

Gold Coast
Reviewed 6 days ago NEWvia mobile

Stayed here for 2nights before a cruise. Good service, hotel, rooms, balcony and bathroom. Good location, in the middle of everything. A bit overpriced for what you get. Unfortunately stuck in the afternoon traffic when we arrived and took 40min to drive a few km. When we arrived at the lobby we were informed reception was the other side of...

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Helpful?
Thank Kylie_Renz
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Kylie_Renz, We greatly appreciate the time and effort taken to share this feedback. I am very pleased to hear you enjoyed the spacious guest rooms, with custom Stearns & Foster mattresses, our central downtown location and stunning city views from the balcony. I am sorry to hear about this check in confusion but our lobby is designed in an...

Reviewed 1 week ago NEW

I booked the one-bedroom suite and the executive suite to propose to my girlfriend. Lana, the Sales Manager there went out of her way to ensure that everything was perfect. She helped with making the arrangements to keep it a surprise going so far as coordinating with the restaurant to make it all smooth as well as helping with the...

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Helpful?
Thank Hans C
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Hans C, Thank you very much for sharing such a wonderful comment in regards to your recent experience at Shangri-La hotel, Vancouver. I am pleased to hear you and your now fiancée enjoyed your time at Shangri-La Hotel, Vancouver. Thank you for your comments about the personalized service and hospitality you received from our team. Be assured that I...

New York City, New York
Reviewed 1 week ago via mobile

I have stayed in many hotels in Vancouver, both for business and personal, and this is one of the nicest. The staff and very friendly and professional. The rooms are nicely done and the hotel is very well located.

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Helpful?
Thank Courtnie
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Courtnie, I would like to warmly thank you for your feedback in regards to your recent stay at Shangri-La hotel, Vancouver. I'm pleased you enjoyed our hotel's amenities, including our spacious guest rooms. I'm very glad to hear that you received flawless service during your stay, as this is the hallmark hospitality of Shangri-La. I'm thrilled that you enjoyed...

Reviewed 1 week ago

First class customer service from the very moment we walked in, and decided to book for a weekend again in February. Neha at check in was very attentive, professional and surprised us with a Birthday Treat when we returned from dinner. Our recent stay was just as memorable, the hotel definitely lives up to it's name in comfort, style, location,...

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Helpful?
1Thank Simar S
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Simar S, What an amazing review, thank you so much for taking the time to share your positive feedback about your experience at Shangri-La Hotel, Vancouver on TripAdvisor. I'm thrilled that you chose Shangri-La as your home away from home to celebrate your recent birthday. I'm pleased you enjoyed our hotel's amenities, including our central downtown location, spacious guest...

Vancouver, Canada
Reviewed 1 week ago

Anna did a phenomenal job of making us feel welcome right at check-in and even though we did not purchase a Valentine's Day package, she sent us a great little treat of chocolate covered strawberries to make our evening more special. I commend her on her thoughtfulness and attention to detail during our stay. I would like to also thank...

Review collected in partnership with shangri-la.com
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Helpful?
Thank SunReviewer
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear SunReviewer, We greatly appreciate the time and effort taken to share this kind feedback. I'm pleased you enjoyed our hotel's amenities, including our central downtown location, spacious guest rooms, and restaurant offerings. I am glad you had an opportunity to enjoy breakfast at Market by Jean-Georges. Thank you for your kind comments about the personalized service and hospitality you...

Sydney, Australia
Reviewed 2 weeks ago via mobile

Good hotel would highly recommend it What we have come to expect from the brand Staff fantastic home away from home centrally located Cannot fault any part of our stay at the shangri la would definitely stay again

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Helpful?
Thank mgthomlinson
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear mgthomlinson, We greatly appreciate the time and effort taken to share this kind feedback. I'm pleased you enjoyed our hotel's amenities, including our central downtown location, and spacious guest rooms. I'm very pleased to hear that you received flawless service during your stay, as this is the hallmark hospitality of Shangri-La. The whole team of your "Vancouverite Home away...

Hong Kong
Reviewed 2 weeks ago

I spent spent the Spring Festival -Lunar NY break there as I was unable to complete a planned ski holiday !! The staff were welcoming and effortlessly helpful. The rooms particularly the corner (floor to ceiling glass windows) with a balcony was nice... Probably better in the summer when you can sit out. Otherwise without any heating, the balcony is...

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Helpful?
Thank J&J-HFV
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear J&J-HFV, I would like to thank you very much for sharing this very detailed feedback about your recent experience at Shangri-La Hotel, Vancouver. I'm thrilled that you chose Shangri-La as your home away from home, a true urban oasis in the heart of Downtown Vancouver. I am very pleased to hear you enjoyed the spacious guest rooms, with floor-to-ceiling...

Langley BC Canada
Reviewed 2 weeks ago

If it were possible to give more than 5 stars, this is the hotel that deserves it! Stayed one night in a deluxe queen room - spacious, comfortable and with amazing amenities (particularly like the remote control drapes and the tv built into the bathroom mirror). Intimate boutique-style hotel with great focus on privacy and serenity. Fabulous spa, pool and...

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Helpful?
Thank Pam E
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Pam E, What an amazing review, thank you so much for taking the time to share your positive feedback about your experience at Shangri-La Hotel, Vancouver on TripAdvisor. I'm pleased you enjoyed our hotel's amenities, including our central downtown location, spacious guest rooms, and restaurant offerings. I am glad to hear you found the time to experience treatments at...

Toronto
Reviewed 2 weeks ago

From check in to check out a delightful stay with my every need fulfilled and expanded on. Made a week long business trip exceedingly relaxing. Amenities were on point rooms were clean and cleaned at turn down as well. The concierge was thoughtful in providing tips that would be helpful.

Review collected in partnership with shangri-la.com
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Helpful?
Thank quarterbox
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear quarterbox, I would like to warmly thank you for your feedback in regards to your recent stay at Shangri-La hotel, Vancouver. I'm very pleased to hear that you received flawless service during your stay, as this is the hallmark hospitality of Shangri-La, and also that you enjoyed our hotel's amenities. I am glad to hear you experienced the best...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: £210 - £419 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Booking.com, Cheap Tickets, HotelsforEveryone, Priceline, Ctrip TA, Travelocity and Jetsetter so you can book your Shangri-La Hotel, Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#8 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Vancouver staff and other travellers.
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Questions? Get answers from Shangri-La Hotel, Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms”
 of 5 bubbles J&J-HFV, 9 Feb 2017 | Read review
“high floor”
 of 5 bubbles nadiyalal, 26 Jan 2017 | Read review
“I had a room on the 7th floor - was quiet. Last time I was higher, but I honestly didnt notice any significant difference.”
 of 5 bubbles RobTravels416, 24 Jan 2017 | Read review
“Rooms are offered up to the 15th floor (beyond that is apartments)”
 of 5 bubbles 432donaldc, 23 Jan 2017 | Read review
“Suites are amazing”
 of 5 bubbles 591darrent, 4 Jan 2017 | Read review
5 of 5