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Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
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1,529 Reviews from our TripAdvisor Community

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Showing 1,426: English reviews
Sao Paulo, SP
Reviewed yesterday NEWvia mobile

The hotel structure is very good! Rooms are great, with all you would ask for. Location is very good. Hotel overall maintenance is still very good. However: (1) checkin was VERY confusing and was done at the basement lobby. We got there at around noon and our rooms were not ready - all fine. They said they would call us...

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Thank TravelCoachOriginal
Toronto, Canada
Reviewed 5 days ago NEW

i have stayed at this property a few times , the overall service and attention to details it excellent , well worth the extra few dollars and great location. the breakfast is an experience , excellent food .

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Thank michellekV1937KX
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear michellekV1937KX, Thank you for sharing your recent experience with us. We were truly delighted to welcome you back to Shangri-La Hotel, Vancouver, as we want to be your home away from home. I am thrilled that you enjoyed our convenient downtown location, which is walkable to Stanley Park, and is steps away from the luxury shopping along Alberni Street,...

Toronto, Canada
Reviewed 1 week ago

Stayed here for one night on business in Dec 2016. Great location. Excellent front desk service and check in process. Rooms are nicely appointed and energy efficient (which can be annoying until you get the hang of how everything works). Excellent personal cosmetic products as they use L'Occitane. Rooms vary greatly. I had a small room w/ King sized bed....

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Thank Islandboy4774
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Islandboy4774, I would like to thank you for the time and effort taken to share this kind feedback. I am delighted to hear you enjoyed our spacious guest rooms with L'Occitane bathroom amenities. I am glad you enjoyed our hotel's amenities, including our central downtown location and our health club. It is our goal to provide personalized hospitality from...

London, United Kingdom
Reviewed 2 weeks ago

So understated in the service, this is really like a boutique hotel, and everything you could want from that sort of estabishment. The rooms were fantastic - exceptional fixtured and fittings, wonderful bathroom. Only a small issue with the miniscule pool. Had a wonderful stay here nonetheless.

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Thank cmgrist
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear cmgrist, I very much appreciate the time and effort you have spent to share your kind feedback. I'm thrilled that you chose Shangri-La as your home away from home, a true urban oasis in the heart of Downtown Vancouver. I am very pleased to hear you enjoyed our guest rooms with a spacious marble bathroom. I am delighted to...

Menlo Park, California
Reviewed 2 weeks ago via mobile

Things were kind, quiet, and luxurious. The food was creative and blended sophistication with kid-friendly basics while the entire staff energetically welcomed our school-aged children. Karin at the concierge went out of her way to make Vancouver fun and accessible to my kids. Then she continued to follow-up to see how they enjoyed her recommendations. We have now stayed here...

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Thank kg3580098
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear kg3580098, We greatly appreciate the time and effort taken to share this kind feedback. We were truly delighted to welcome you back to Shangri-La Hotel, Vancouver, as we want to be your home away from home. I'm very pleased to hear that you received flawless service during your stay, as this is the hallmark hospitality of Shangri-La. I am...

Las vegas
Reviewed 2 weeks ago

Having stayed at a few shangri la hotels around the world we had a idea what to expect from this one.it is a beautiful hotel in a great location,The breakfast is amazing and the staff are brilliant.will definitely stay here again

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Thank Darren T
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Darren T, Thank you for sharing your recent experience with us. I am thrilled that you chose Shangri-La as your home away from home, a true urban oasis in the heart of Downtown Vancouver. I am pleased you enjoyed our hotel's amenities, including our central downtown location, and restaurant offerings. I am delighted to hear that you received flawless...

Big White, Canada
Reviewed 2 weeks ago

Prior to the Christmas Holidays I took my staff to a Canucks game. From what I have been told by business colleagues and friends Shangri-La is the best hotel in Vancouver. I thought, it's Christmas and I have great staff let's give it a shot! Needless to say the experience was exactly what I was told and more. The staff...

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Thank scottphg2017
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear scottphg2017, Thank you very much for the time and effort you took to share this kind feedback. I am thrilled that you chose Shangri-La hotel, Vancouver on your staff incentive celebration, a true urban oasis in the heart of Downtown Vancouver. I am delighted to read you enjoyed our spacious guest rooms with stunning city views. I am very...

Dublin, Ireland
Reviewed 2 weeks ago

What seems to be becoming a bit of a tradition, we spent New Year's Eve at the Shangri-La Hotel and thoroughly enjoyed our experience again this year! What a fabulous hotel with an excellent restaurant and an ideal city centre location. We stayed one night after enjoying a very memorable special New Year's Eve meal in the Market Restaurant at...

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Thank ireland1991
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear ireland1991, I would like to thank you for the time and effort taken to share this kind feedback. I am delighted to read you had another wonderful time at The Shangri-La hotel, Vancouver. I am very pleased to hear you enjoyed the spacious guest rooms, with custom Stearns & Foster mattresses, a spacious marble bathroom and L'Occitane bathroom amenities....

North Vancouver, Canada
Reviewed 3 weeks ago

I can not imagine classier hotel in Vancouver! Amazing service, spotless hotel and ideal location -close to everything! Market by Jean-George's is perfect for breakfast. Large, bright and well equipped health club. This hotel has a private, warm, boutique luxury feel. No detail was missed by staff, everyone seemed to know what we wanted, even BEFORE we did!:)

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Thank NVladybug
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear NVladybug, I very much appreciate the time and effort you have spent to share your kind feedback. I am thrilled that you chose Shangri-La as your home away from home, a true urban oasis in the heart of Downtown Vancouver. I am pleased you enjoyed our hotel's amenities, including our central downtown location, the health club, and restaurant offerings....

Calgary
Reviewed 3 weeks ago

Love this place! Clean, beautiful, restful with a wonderful staff. Definitely will return! We went at a sad time in our lives but found the atmosphere very comforting and healing. The weather was cold and rainy, but that didn't matter. The spa was wonderful too!

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Thank lovetotravel28486888
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear lovetotravel28486888, We greatly appreciate the time and effort taken to share this kind feedback. I am very pleased to read you had a great stay with us at Shangri-La hotel, Vancouver and that you had the opportunity to experience a treatment at CHI, The spa and enjoyed it. Thank you for your kind comments about the personalized service and...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: £209 - £426 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Shangri-La Hotels and Resorts, Agoda, Ctrip TA, Priceline, HotelsforEveryone, Cheap Tickets, Travelocity and Jetsetter so you can book your Shangri-La Hotel, Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#8 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Vancouver staff and other travellers.
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Questions? Get answers from Shangri-La Hotel, Vancouver staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are amazing”
 of 5 bubbles 591darrent, 4 Jan 2017 | Read review
“I would imagine all the rooms are as beautiful as ours was.”
 of 5 bubbles lovetotravel28486888, 1 Jan 2017 | Read review
“In case you'd like some breakfast outside the hotel, visit the Urban Fare store just a few steps away.”
 of 5 bubbles 721kaleema, 22 Dec 2016 | Read review
“Bathtubs are just regular size :(”
 of 5 bubbles , 27 Nov 2016 | Read review
“Lots of windows!”
 of 5 bubbles 46janetg, 9 Nov 2016 | Read review
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