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Shangri-La Hotel, Vancouver

Travellers' Choice award winner
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Shangri-La Hotel, Vancouver
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1,586 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La Hotel, Vancouver
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Showing 1,476: English reviews
Kilauea, Hawaii
Reviewed 5 March 2014

I have never stayed at a Shangri-La hotel and I couldn't have been more IMPRESSED. I loved the Asian flare, the spa and gym were fantastic. The bathroom was HIGE with a great tub, a big shower, and nice products. I became friends with Stephane the concierge and he was FANTASTIC, genuinely friendly and so helpful and welcoming. ohhh yeah,...

Review collected in partnership with shangri-la.com
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Helpful?
Thank AdriaEllis
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear AdriaEllis, Thank you for staying at the Shangri-La Hotel Vancouver. I am glad to hear that you were very impressed with our Asian flare and spa/gym facilities. It is nice to hear that you enjoyed your very comfortable bathroom and even made friends with Stephane. I am sure that he will be humbled by your kind words. We also...

Chandler, Arizona
Reviewed 4 March 2014

Perfect location as it was an easy walk or ride to virtually any location in the city. Always excellent service staff on hand to help with virtually any request. it certainly lived up to my expectations.

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1Thank MikeHarshfield
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Mr. Harshfield, Thank you for your kind words. We are glad that we were able to provide excellent service on your requests and that you found our hotel's location very convenient. We look forward welcoming you back on your next Romantic Getaway Weekend in Vancouver!

Reviewed 2 March 2014 via mobile

Stayed for 2 nights after 6 nights in whistler. We were upgraded to a suite which was clean, modern and well appointed. Staff were polite, friendly and helpful. My husband treated me to a massage at the spa which was outstanding. Breakfast was included for us which was fresh, plentiful and delicious. This was our first shrangri-la stay but We...

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Helpful?
Thank HBandWF
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear HBandWF, Thank you for your kind words. We are glad that you enjoyed the suite upgrade we were able to provide to you and your husband and that you had an outstanding treatment at Chi, The Spa as well as the breakfast at MARKET by Jean-Georges Restaurant. Do you know that we also have a hotel in Toronto? We...

Los Angeles
Reviewed 2 March 2014

Everything and more then you would expect. Staff is great, rooms are great, beds are great, location is great... i had to conduct some last minute meetings, so I did it at the lounge - they treated me and my guests to tea...

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Helpful?
Thank thecameradude101
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Igor, It is very nice to hear that we have exceeding your expectations during your recent stay with us. We are glad that you were able to have your meeting at our Xi Shi Lounge. Thank you very much for the great comments and we sincerely look forward welcoming you back on your next trip to Vancouver.

Oakville, Canada
Reviewed 1 March 2014

By far the best hotel I've stayed at yet - where to start? The soft jasmine scent you smell throughout the lobbies (there are 2) is sooo nice - I couldn't get over how good it smelled. Then you take in the stunning design - the multiple chandeliers, oversized artwork, beautiful leather sofas and sandstone tile with Asian inspired decor...

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Thank Jaclyn G
London, United Kingdom
Reviewed 1 March 2014

I stayed one night - arrived after midnight and was given a late checkout. Staff were professional and helpful, great location, lovely rooms, great bathroom - everything you would expect from a Shangri La.

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Thank rebshep
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear rebshep, Thank you for your review. We are glad that you had a perfect stay with us and that our staff were very helpful to you during your short stay. We hope that you can stay with us again the next time you visit Vancouver.

Vancouver, Canada
Reviewed 28 February 2014

Five star service and accommodation in every respect. From the start when our staff inquired about the accommodation and services we required, through to the very prompt and professional services in making the necessary arrangements and finally our two days at the hotel, all of us were extremely satisfied with every aspect of our stay with you.

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Helpful?
Thank Irene J
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Irene J, Thank you for your comments. We are very humbled by your kind words. We are glad that we were able to provide prompt and professional services in making the necessary arrangements on your two day stay at the Shangri-La Hotel. We look forward welcoming you back on your next Executive Committee Retreat.

Chicago, Illinois
Reviewed 24 February 2014

Yes, they have beautiful rooms, yes the location is great, yes amenities are luxurious but the Shangri La is all about amazing genuine hospitality. Difference between a good hotel and a great hotel is attention to details and the folks at the Shangri La gets it. They listen to your every needs and make it happen. Everything is easy. I...

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Helpful?
1Thank crew347
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear crew347, Thank you for your great comments, we are truly humbled by the kind words you said about our team. The staff is one of the "gems" we have at the hotel and I am glad that we are able to delight you in our own little way. We hope to see you back on your next trip to...

Vancouver, Canada
Reviewed 24 February 2014

I had a suite reserved for my engagement, and the Shangri-La staff went above and beyond to ensure our night was memorable. The service was incredible and the rooms absolutely amazing. I would stay again.

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Helpful?
Thank mmlindgren
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear mmlindgren, Congratulations on your recent engagement! We are proud to be part of your special moment. I will pass on your kind words to our staff as I am sure that they will be humbled by your words. We look forward welcoming you back on your next celebration.

Vancouver, Canada
Reviewed 23 February 2014

Im local and stayed here due to renovation in my place. Very nice lobby, closet, bathroom. Floor to ceiling window-bright! Comfy bed. Good size room. great location. Market restaurant food is one of the best in town. It is not usual grand Shagrila in asia but nice and small hotel. I would definitely stay again.

Review collected in partnership with shangri-la.com
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Thank WV604
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear WV604, Thank you for choosing the Shangri-La Hotel as your temporary home during your renovation. I am happy to hear that you found our beds very comfortable and that the layout of the room helped you be more comfortable during you recent stay with us. We look forward seeing you at MARKET by Jean-Georges or at the hotel should...

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07/05/2017 08/05/2017
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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Vancouver staff and other travellers.
12 questions
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Manchester
over a year ago
Victoria, Canada
2 days ago

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Questions? Get answers from Shangri-La Hotel, Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balcony rooms are a lovely touch and not common in Vancouver”
D5472UZmariak, 18 Apr 2017 | Read review
“Rooms are aging a little at this hotel however they are very clean and functional.”
MelPhelps, 16 Apr 2017 | Read review
“9th floor, deluxe suite.”
  • view from the room 9th floor
171lindseys, 5 Apr 2017 | Read review
“An execuive suite overs greater space and comfort.”
Laser3116, 29 Mar 2017 | Read review
“Tell the receptionist what you prefer and they'll make sure you're taken care of. Shangri La will do all they can to meet your needs.”
SeanL15, 7 Mar 2017 | Read review
5 of 5
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US$472* /night
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Prices are for 1 room, 2 adults
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