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Pan Pacific Vancouver

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Pan Pacific Vancouver
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3,409 Reviews from our TripAdvisor Community

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Showing 3,158: English reviews
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White Rock, Canada
Reviewed yesterday NEW

Our weekend stay was exceptional in spite of rainy weather. The harbour view is gorgeous. Hotel staff from the valet through check-in to concierge and cleaning staff were courteous, attentive and friendly. We came away refreshed.

Review collected in partnership with Pan Pacific Hotels Group
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Thank mrb616
Surrey, BC
Reviewed yesterday NEWvia mobile

Very nice restaurant with delightful service and a breakfast buffet with a solid variety albeit rather pricey. The thermos coffee isn't quite hot enough. Overall a treat for out of town travellers especially on a very rainy day.

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Thank Moms-The-Word
Beijing, China
Reviewed yesterday NEWvia mobile

This hotel is comfortable and the rooms are good. There is paid parking attached and a car hire desk in the lobby. If the hotel restaurant is too expensive for your taste there's a food court / shopping mall in the basement.

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Thank Rick P
Shellharbour, Australia
Reviewed 3 days ago NEW

Found the Pan Pacific to be very good overall. Location is hard to beat being at the cruise ship terminal in the convention centre and next to the Seabus and Skytrain. Good nicely appointed reasonably sized rooms. Only problem I had was the inconvenient reservation system. Had a group booking to quote but had to call back during local business...

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Thank Member From Shellharbour Australia
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review

Thank you for taking the time to share your review of your recent stay with our TripAdvisor readers. It is a pleasure to read that overall you enjoyed your accommodation, service and, in particular, our central waterfront location at Canada Place. Your observation regarding our reservation system has been shared with our Reservations Manager for his review. We appreciate you...

Coquitlam, Canada
Reviewed 3 days ago NEW

Only live an hour out of Vancouver so when I have an evening function downtown, I always stay at the Pan Pacific. The location and service is great. Always feel great and like I've had a mini holiday after I leave.

Review collected in partnership with Pan Pacific Hotels Group
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Thank 115mrh
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review

We appreciate you taking the time to share your Pan Pacific Vancouver experience and are very pleased to hear that we are your hotel of choice for your downtown getaways. Our location is certainly privileged, being perched on the waterfront of the downtown core and are pleased you find it convenient for your stays. It is great to know that...

Calgary, Canada
Reviewed 4 days ago NEW

Canada Place is central to all downtown locations. The hotel is part of the complex Canada Place complex. Great access to down town Vancouver, the Sea Wall and Stanley Park. Walking distance to sea bus to north bank area

Review collected in partnership with Pan Pacific Hotels Group
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Thank 286mrb
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review

Thank you for posting your review on your recent stay at the Pan Pacific Vancouver. We are delighted you enjoyed your experience and found our location excellent for your needs. We hope that you had the opportunity to take advantage of our Canada Place location to explore Vancouver and experience some of the local services and attractions just minutes from...

Seattle, WA
Reviewed 5 days ago NEW

I stayed for one night, and while overall room was spacious, comfortable, and overall quality is great, there was some issues where it would've been a major problem if I wasn't traveling for work and the short duration of my stay. First, car parking. I arrived to convention center parking and was generated a parking ticket from convention center. During...

Review collected in partnership with Pan Pacific Hotels Group
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Thank 38mrc
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review

We were very pleased that overall, this guest enjoyed their stay and do appreciate their feedback regarding the parking experience and the TV challenges. While we do not own or operate the Parking Garage at Canada Place; we are able to offer preferred rates to our registered guests. These vouchers are valid until 3pm on the date of departure, after...

Vancouver, Canada
Reviewed 1 week ago

I loved the hotel. Everyone was friendly and helpful. I was not happy to have to pay extra for internet. I was also aghast at the terrible type of sheets used. They were starchy and made a rustling noise. I am sure that softer sheets could have been used.

Review collected in partnership with Pan Pacific Hotels Group
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Thank NicheP
PanPacificVancouver, Director of Quality Assurance. at Pan Pacific Vancouver, responded to this review

It was a pleasure to read that you loved the Pan Pacific Vancouver and that our associates' service and demeanor enhanced your stay. Your comments regarding internet and our bed linens have been shared with our Rooms Division Manager for his review. We normally receive very favourable comments on the high quality and comfort of our bed linens, so we...

Vancouver, Canada
Reviewed 1 week ago

From the moment we arrived to the time we left, this was an unforgettable stay at a superb, five-star hotel. The outstanding decor and finishes of the newly renovated rooms are only outdone by the exceptional service and quality of the staff. Ideally situated at the cruise ship terminal, convention center and minutes walk from historic Gastown, central business district...

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1Thank Deen5
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review

What an absolute pleasure to read your kind words and know that your stay at the Pan Pacific Vancouver was exceptional and memorable. Your review has been forwarded to our management to share with our associates who will be delighted their efforts have been recognized. Thank you, too, for sharing your experience with other TripAdvisor readers. Should you be planning...

Surrey, Canada
Reviewed 1 week ago

My wife and I attended the Rugby 7's in Vancouver so decided to make a weekend of it and stayed at the Pan. We have always liked staying there as we were honeymooners there when it first opened. The staff, location and amazing views make it a destination in itself for Vancouver. Some say it's older but we feel that...

Review collected in partnership with Pan Pacific Hotels Group
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1Thank slim401
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review

It was a pleasure to welcome you back to the Pan Pacific Vancouver and we appreciate you taking the time to post your review on your stay. We are delighted you continue to choose to stay with us to enjoy the wonderful views, our central location and, of course, our associates, with whom we have shared your kind words. Our...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Vancouver staff and other travellers.
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Questions? Get answers from Pan Pacific Vancouver staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour side view is magnificent ”
 of 5 bubbles mrb616, 28 Mar 2017 | Read review
“Harbour view more interesting”
 of 5 bubbles Member From Shellharbour Australia, 26 Mar 2017 | Read review
“Great location and very good rooms providing a place to relax and start your vacation”
 of 5 bubbles 286mrb, 25 Mar 2017 | Read review
“Bring your own pillow case because the cases are rough and irritating.”
 of 5 bubbles NicheP, 22 Mar 2017 | Read review
“If you can stretch it ask for harbour view rooms.. ”
 of 5 bubbles slim401, 20 Mar 2017 | Read review
5 of 5