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Westin Grand Vancouver

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Westin Grand Vancouver
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1,657 Reviews from our TripAdvisor Community

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Showing 1,588: English reviews
Vancouver BC
Reviewed 20 February 2017

In order to get a 5 out of 5 it is has to be over the top. The Westin Grand is a nice hotel and the location is great. The staff here are excellent and I personally like the corner room. There is a renovation going on but they seem to have it under control and are almost all done....

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Helpful?
Thank wannabetraveller40
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello wannabetraveller40, Thank you for staying with us during your visit to Vancouver! We are glad to hear that you enjoyed your stay and that the corner suite is your personal favorite. You are absolutely correct, we are currently undergoing a full transformation and cannot wait for you to come back to see our refreshing new product. We look forward...

Reviewed 20 February 2017

My boyfriend and I stayed here for 4 nights during New Years and we were both extremely disappointed with this hotel. We were not aware before booking that the hotel was going through some major renovations during our stay. If we would've known this before hand, we never would've booked this hotel. To be perfectly honest, I expect quality when...

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Helpful?
Thank THint311
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello THint311, Thanks for your feedback. However I find it perplexing that you did not know we are under construction. We had provided a construction notice at the front of our website and the confirmation letter you received also had statement about the renovations. I am sure if you find the confirmation letter, you will see it. I am sorry...

Reviewed 20 February 2017

Room 8, Service 9 Good: location is excellent if you want to go to see hockey game at Roger's arena or to go shopping. The staff is friendly and helpful. Outdoor heated pool. Bad: there are only 2 elevators so that you might have to wait for a while. Gym is quite small. There are still going through renovation. The...

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Helpful?
Thank John H
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello John H, Thank you for choosing to stay with us during your visit to Vancouver to watch the hockey game. Our staff will be so thrilled to read your review. Please do not hesitate to reach out to the front desk if you had any troubles with the thermostat, our guest services team would have been happy to send...

Olympia
Reviewed 20 February 2017

The Westin Grand is currently undergoing a renovation making for access and egress problems. But, the renovation does not seem to have someone carefully reviewing the quality of workmanship and the design is less than extraordinary. The mini-suite we were in was poorly laid out, had plenty of dead space and used features that were either too large or too...

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1Thank Townsend_Flash
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Townsend_Flash, Thank you for taking the time to write a detailed review. The master switch is installed in all of our suites to make it convenient for guests to turn on/off all the lights as they enter and leave the suite. It also works as an energy saver switch after room attendants have finished the cleaning. We are very...

Vancouver, Canada
Reviewed 14 February 2017

Booked a night at the WG for me and my wife's anniversary. Like most people, I looked at booking a few different options, expedia, hotwire, the hotel directly and SPG. I ended up booking a deluxe suite on expedia. Why? Because it was almost $40 cheaper than through the hotel or SPG. I would love to book through the hotel...

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Thank RSmitty12
Vancouver, BC
Reviewed 13 February 2017

We (family with 2 kids) stayed in a large corner one bedroom suite for an urban getaway recently. It was my birthday and they surprised me with a small bottle of champagne, chocolate covered strawberries and canapés. They also upgraded us to a larger suite. The maid was great with our girls and made up their bed on the pullout...

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Thank PortMoodygirl
Scottsdale, Arizona
Reviewed 2 February 2017

My son and I were vacationing in Vancouver BC, we decided on staying here and I am so glad we did! We really enjoyed staying here! It's a great location. Walking distance to everything. The staff went above and beyond! Next time we visit which will be soon, we are staying here!

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Helpful?
Thank Faith R
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Faith R, Thank you for staying at the Grand during your visit to Vancouver. We are so glad to hear that your stay was an excellent one. The location is definitely within walking distance to many attractions, shopping and restaurants within the area. We are so happy to hear that you will be staying with us again and cannot...

West New York, New Jersey
Reviewed 1 February 2017

We had a very nice one week stay despite the major renovations ongoing. The main entrance and the lobby was closed. We got a king suite which was very spacious. It has a separate living room. All very comfortable and very well designed. The high floor room also gave us nice views from both the bedroom and living room windows....

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Helpful?
Thank CliveNYC
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello CliveNYC, Thank you for spending a whole week with us! Our suites do offer views second to none in the city and we are within steps to all that Vancouver has to offer. We are thrilled to hear that you would highly recommend us and look forward to welcoming you back in the near future. Stay Well, Pradeep Puri...

Reviewed 31 January 2017

Really enjoyed our stay here. Awesome location, and we walked everywhere. Even in the renovation the staff was over accommodating. Very friendly and welcoming. Our new rooms were very well done. We will be back.

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1Thank Michael S
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Michael S, Thank you so much for the wonderful 5-star review. It was a pleasure to have you as a guest. We are so thrilled to hear that you enjoyed the property and newly renovated suites so much that you would stay with us again. We look forward to welcoming you back!! Stay Well, Pradeep Puri General Manager

Canada
Reviewed 28 January 2017 via mobile

Had a 1 night stay here as we attended a Christmas party. Before booking we were told they were going under a massive renovation which we didn't mind. Once we booked, the hotel emailed is a few times to remind us of the renovations and reminded us of a few modifications with check in and the restaurant, which was very...

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Helpful?
Thank maji73
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello maji73, Wow, we are absolutely flattered by your 5-star rating! Thank you so much for taking the time out of your day to write such a detailed review. Glad to hear that you will be coming back in the summer to visit us. The weather will be much warmer than it is now so you will be able to...

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Staying in Robson Street

Neighbourhood Profile
Robson Street
Robson Street is a shopper's paradise. Whether a window shopper or a serious trendsetter, a fashionista or a dabbler, the crowd of independent boutiques, quirky one-off shops, and well-known luxury brands on Robson Street have something to cater for every itch in your wallet. As a result, it draws a diverse crowd, and the people-watching along this famous walking thoroughfare is a primary attraction. In between the clothing shops both high-street and budget-friendly are a number of cafes to lay down your load, as well as numerous specialty stores ranging in their wares from music, to art, to city souvenirs. Known as "Vancouver's Runway," if a new trend is on the rise, you'd spot it here first.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of one of British Columbia's most exciting cities, the all-suite Westin Grand, Vancouver boasts easy access to all of the city's best shopping, restaurants and attractions. ... more   less 

Additional Information about Westin Grand Vancouver

Address: 433 Robson Street, Vancouver, British Columbia V6B 6L9, Canada
Region: Canada > British Columbia > Vancouver > Robson Street
Price Range: £160 - £396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Grand Vancouver 4*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Priceline and Jetsetter so you can book your Westin Grand Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Grand Vancouver Hotel Vancouver
Westin Vancouver
Vancouver Westin
Hotel Style:
#20 Luxury Hotel in Vancouver
#24 Business Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#32 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Westin Grand Vancouver staff and other travellers.
14 questions
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Questions? Get answers from Westin Grand Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a remodeled room. ”
 of 5 bubbles kevincZ1098WJ, 20 Mar 2017 | Read review
“the higher the better for views”
 of 5 bubbles HarrySelig, 5 Mar 2017 | Read review
“Ask for a room on a higher floor - some lower rooms look at a brick building across the way”
 of 5 bubbles Maryandlee, 21 Feb 2017 | Read review
“Higher level and a view of the Harbour is super.”
 of 5 bubbles gonetosnorkel, 21 Feb 2017 | Read review
“I would wait until renovations are complete before booking this property”
 of 5 bubbles THint311, 20 Feb 2017 | Read review
5 of 5