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Pinnacle Hotel Vancouver Harbourfront

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2,410 Reviews from our TripAdvisor Community

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Showing 2,304: English reviews
New Westminster
Reviewed yesterday NEW

The restaurant and staff were helpful, polite and efficient. my only "less than positive" is that the room itself was mediocre. The view in our room was stunning, in my friends room if you looked hard between two buildings it was pretty good too. But the room itself was very average, cleanish and my bathroom door handle was falling off...

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Helpful?
Thank taral71
Heidelberg, Germany
HOTEL’S FAVOURITE REVIEW
Reviewed 28 October 2016

From start to finish the team at the Pinnacle give you a Five Star experience. From the checkin staff that was friendly, efficient and knowledgable to housekeeping who were flexible and willing to let you schedule a clean up time to the bell service guys who were friendly, funny and extremely helpful I felt like an honored guest each day....

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Helpful?
1Thank DrTonya145
About Hotel's Favourite Review
Fort Worth
Reviewed yesterday NEW

The Pinnacle is a very well-located older property in the bay area of Vancouver. The rooms are smaller than most American hotel rooms, and the building shows its age both in upkeep and in some room configurations (electrical outlets not handy for hotel guest use, etc.). However, easy access to the seawall and the Gaslight District are very worthwhile, as...

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Helpful?
Thank N1660ZUcharlesc
REGINA
Reviewed yesterday NEW

This hotel provided great service and accommodation for a very reasonable price (convention rate) so close to downtown. I would stay there again. The staff were very helpful in providing directions, obtaining transportation and just overall assistance. Good Job.

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Helpful?
Thank PHILLIP B
Boston, Massachusetts
Reviewed 3 days ago NEWvia mobile

Had an okay stay there for a week of work. If you, like me, need to be centrally located (close to the convention center and downtown) this hotel is a great option. The price is fine. I was given a room directly across the from janitor's closet and there was a constant coming and going if carts, garbage bags and...

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Helpful?
Thank Jordanjc21
Belfast, United Kingdom
Reviewed 3 days ago NEW

The views from the hotelroom were breathtakingly beautiful. The staff were friendly. The food was of a suitably high quality but reasonably priced. The decor in the rooms is a little dated but the room was well maintained. The only negative was a lumpy mattress which was uncomfortable to sleep on.

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Helpful?
Thank Debrun78
Courtenay, British Columbia, Canada
Reviewed 3 days ago NEW

The hotel is beautiful and very well located! It was very quiet for sleeping especially because of the double doors on the balcony! The staff was helpful and the fitness area and pool were very well equipped. I would say my only complaint was the elevators as they are super slow and the stairway was not easy to access!

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Helpful?
Thank Megan P
Phoenix, Arizona
Reviewed 3 days ago NEW

We just visited with kids over Thanksgiving break and spent 5 nights at the Pinnacle Hotel. The location is perfect, we walked everywhere from our hotel plus the views were fantastic. Definitely get a harbor view room on an upper floor--we watched the sea planes come in and out with the mountains in the backdrop--beautiful. The hotel itself is standard...

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Helpful?
Thank xomolly
Launceston, Australia
Reviewed 4 days ago NEW

Positive: room was good - large, well equipped for everyday travel.Great location near the waterfront. Negative: In room internet is extraordinarily poor. So slow it's almost not worth trying; frequent dropouts - trying to Skype is useless. Bar service on 2 of 3 night was woeful. Drinks not served as requested- no ice, no mixers, flat beer...and that's just my...

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Helpful?
Thank maxdrummy
Management response:

Thank you for choosing The Pinnacle Harbourfront during your stay here in Vancouver. We are glad to hear you enjoyed your large room, and the waterfront location of our hotel. Pinnacle Hospitality is always looking at ways to best improve our guest’s experience, such as improving our complimentary wifi. We were also sorry to hear that you did not have...

Abbotsford, Canada
Reviewed 4 days ago NEW

The Hotel is clean but in need of updating. It is showing it's age. The elevators are extremely slow. One of the two that service the underground parking was out of service for both days I was there. The bathtub tap was loose and the ceiling above the tub was cracked and peeling. I was there on a business meeting....

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Helpful?
Thank comox55
Management response:

Thank you for choosing the Pinnacle Harbourfront for your business meeting. We are glad to hear you enjoyed our catered food and our central location, within walking distance of Gastown, Vancouver Convention Centre, Stanley Park and the downtown core. We apologized that our parking elevator was being serviced during your stay, as we were working to have this issue resolved...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Defining Vancouver flare with opulent accommodations, exceptional service and breathtaking harbour views, the Pinnacle Vancouver Harbourfront Hotel welcomes travelers to discover the vibrant atmosphere of Downtown Vancouver. Our 442 guestroom Coal Harbour location provides a well-designed harbourfront escape, with locally inspired full-service amenities and personalized services your stay in Vancouver will be one to remember. ... more   less 

Additional Information about Pinnacle Hotel Vancouver Harbourfront

Address: 1133 West Hastings Street, Vancouver, British Columbia V6E 3T3, Canada (Formerly Renaissance Vancouver Harbourside Hotel)
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: £92 - £258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel Vancouver Harbourfront 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Renaissance Vancouver
Vancouver Renaissance
Hotel Style:
#24 Luxury Hotel in Vancouver
#38 Business Hotel in Vancouver
#41 Family Hotel in Vancouver
#41 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Hotel Vancouver Harbourfront staff and other travellers.
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Questions? Get answers from Pinnacle Hotel Vancouver Harbourfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbor view upper floor”
 of 5 bubbles xomolly, 7 Dec 2016 | Read review
“Harbourside views are a little more expensive but have nice views towards Stanley Park if you are on a higher floor.”
 of 5 bubbles comox55, 6 Dec 2016 | Read review
“Harbour view the best rooms”
 of 5 bubbles GayleF9, 2 Dec 2016 | Read review
“Forget the view ask to be away from the lifts.”
 of 5 bubbles W2927HFmichaela, 27 Nov 2016 | Read review
“Harbour view room is the way to go!!”
 of 5 bubbles marriedtomike, 27 Nov 2016 | Read review
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