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Hotel Grand Pacific

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#15 of 52 Hotels in Victoria
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Grand Pacific
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1,916 Reviews from our TripAdvisor Community

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Showing 1,851: English reviews
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Reviewed yesterday NEW

Pricey but lovely. A bit far away from the downtown and restaurants for my tastes. If you don't mind a walk you will love the stroll around the harbour. This is nice on a summer day or night but in the rain it can be a soggy trip. Pick up a hotel umbrella on the way out. Look for the...

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Helpful?
Thank Wendy H
Santa Barbara, California
Reviewed 4 days ago NEW

Our room was large, quiet (we requested and were provided this) and since we needed two beds, they upgraded us gratis. The hotel feels fancy in just the right way - quiet and classy - and even though we stayed just the one night, it felt like a real vacation. Part of that is the large, long and oxygenated pool...

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Thank sayitstr8
Vancouver, Canada
Reviewed 6 days ago NEW

We were upgraded to the Olympic Suite on the 8th floor which was a treat - what a lovely room (in room jet tub, four poster bed - spacious seating area). The hotel is currently under renovation (six floors are out of use) and nobody said anything to me bout this on the phone. This is unlike the Empress hotel...

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1Thank asdfgal
Reviewed 1 week ago via mobile

I always stay at the Hotel Grand Pacific because I deserve the best! From the General Manager, servers, maid service and front desk personal, this hotel continues to deliver the wow factor every time! Thank you HGP staff for making my experience outstanding!! Andrea, Petra, Timothy and all the others...you redefine customer service! AS

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Thank alhalhalal
Vancouver Island, Canada
Reviewed 1 week ago

I usually stay at one of two different hotels in Victoria, this being the preferred of the two. I'm not entirely sure I'll be back. PROS: Great location - downtown on the harbor. Lovely views. Easy to walk around (don't really need your car if you're just hanging out downtown) Large, sunny pool and not a bad looking gym. Very...

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Helpful?
Thank Eoifa9
elrosesk, General Manager at Hotel Grand Pacific, responded to this review

Dear Guest, Thank you for taking the time to post your review. I can see why you would be frustrated, and I apologize for the lack of communication that you encountered on a number of different occasions. I'll be forwarding your feedback and points to each of the departments involved (including the spa and front desk) for them to review...

Toronto, Ontario
Reviewed 1 week ago via mobile

Great location and great amenities for the hotel. The wifi is great and the location can't be beat. Room was very nice. Water pressure could be a bit better but that's about it. Fantastic gym, and just a great pool hot tub steam room sauna. Staff were super nice as well. Tons of stuff around the hotel as well

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Thank Victor K
Reviewed 1 week ago

This hotel is pretty date decor. Parking is not included. I think we paid about $20 a day which of course you don't find out till after you pay. Didn't have a great View. Staff was average, no one went above and beyond with recommending any places to try out or go see. Nothing in mini fridge but I suppose...

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Thank Ashley Q
elrosesk, General Manager at Hotel Grand Pacific, responded to this review

Dear Guest, Thank you for posting your review of your recent stay with us. Our hotel is currently under renovation, and updating our decor is part of those upgrades, so hopefully it should be more to your liking the next time you stay with us. Because our hotel is so close to downtown, we find that many of our visitors...

Reviewed 1 week ago

This hotel is just beautiful and has great amenities (pool and gym). After travelling around BC by myself in a mix of hostels and hotels this was the perfect end to my trip. The staff is lovely especially the mid aged man who works at the breakfast. The rooms are incredible and have fantastic views of Victoria. Nothing bad to...

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Thank ashhjon
Stratford, Canada
Reviewed 2 weeks ago via mobile

We enjoyed our early bird three course dinner here for just $17.95. The service was great and the meal was excellent. It's a very good deal. We would definitely go back again next time we are in Victoria.

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Thank labtechnologist
Reviewed 2 weeks ago via mobile

What a beautiful hotel. Just what was expected. Great view, central location, charm and comfort. The staff were very friendly and interested in people. The museum and goverment house are in walking distance. Highly recommended

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Thank AnnieHeath12

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Grand Pacific staff and other travellers.
22 questions
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Victoria BC
6 months ago
Vancouver, Canada
2 months ago
Vancouver, Canada
2 months ago
Coeur d'Alene, Idaho
4 months ago

See all questions (22)

Questions? Get answers from Hotel Grand Pacific staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a harbour view”
 of 5 bubbles wendyhB5317FK, 25 Mar 2017 | Read review
“just ask for quiet and you'll get it. great staff.”
 of 5 bubbles sayitstr8, 22 Mar 2017 | Read review
“ask for a room overlooking the harbour”
 of 5 bubbles 570christinal, 6 Mar 2017 | Read review
“Harbour View Rooms!”
 of 5 bubbles BoomChickaCUBA, 3 Mar 2017 | Read review
“Our room with a little balcony faced east which gave a good view of the inner harbour and the Empress.”
 of 5 bubbles LindsayRider, 1 Mar 2017 | Read review
5 of 5