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BEST WESTERN PLUS Carlton Plaza Hotel

PricelineUS$109*
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#18 of 52 Hotels in Victoria
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
US$231*
US$109*
Great Deal
US$113*
US$113*
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BEST WESTERN PLUS Carlton Plaza Hotel
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1,016 Reviews from our TripAdvisor Community

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Showing 959: English reviews
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Vancouver, Canada
Reviewed 1 week ago

This was such a perfect hotel. Staff are beyond accommodating, room is super comfy and clean. Great location downtown. I have stayed here before and will absolutely be back. Oh, the bed and pillows were heavenly!

Review collected in partnership with Best Western
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Helpful?
Thank 112Jacquie112
Seattle, Washington
HOTEL’S FAVOURITE REVIEW
Reviewed 21 January 2017 via mobile

I am not sure what a price of the hotel was because it was a part of deal with Victoria clipper vacation!! But It's a great location!!! Everything is in walking distance! Well almost! You might need a car if you want to go to butchart garden or some lighthouse or castles! But if you have done all that and...

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1Thank fefa1986
About Hotel's Favourite Review
Haley C, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you for your reply fefa1986! Our location is in walking distance to all the amazing shops and restaurants that Victoria has to offer. The BC transit system makes all attractions an easy bus ride away. Our front desk agents are always happy to help with directions and recommendations to make your stay memorable. Our texting concierge system is a...

vancouver,BC
Reviewed 1 week ago

MY friend and I stayed one night, for the Elton John concert. Hotel room was spotless, comfortable and very quiet, the only hallway noise was the maids chatting away about which rooms to clean next. This woke us up unfortunately. They have bike for you to borrow at no cost, but there isn't free parking. It's $8 for valet service....

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Helpful?
Thank wendymcd
Sechelt, BCc, Canada
Reviewed 1 week ago

We had most pleasant stay. The hotel is right down town and full access to everything. The staff couldn't have been nicer or more helpful. It was nice and quiet. We had an upgraded room and it was lovely. Our everh need was met and surpassed.

Review collected in partnership with Best Western
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Thank 993kerrinb
Calgary, Canada
Reviewed 2 weeks ago via mobile

I recently stayed at the Best Western Plus Carlton Plaza Hotel in Victoria, BC (very recent as I'm writing this review from YYJ), and I highly recommend this hotel. The location was very convenient for me as it is within walking distance to my business meetings. The room was clean and and the bed was comfortable. I'd like say "thank...

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Helpful?
Thank AHK403
Vancouver Island, Canada
Reviewed 3 weeks ago

We had a shopping visit to Victoria and made an excellent decision to stay here. We were able to walk everywhere we wanted to go and the valet service took care of our vehicle, so no worries on that score. The staff at reception were incredibly welcoming and helpful during our stay. Our room was very spacious, spotlessly clean and...

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Helpful?
1Thank KenJennings1
Haley C, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you for leaving us this review KenJennings1. Our location makes it easy to walk to all restaurants and attractions that beautiful downtown Victoria has to offer. We offer parking at a very reasonable price, which also includes a valet service with unlimited in and out privileges. All our staff, from front desk, to housekeeping, to maintenance, are happy to...

Port Moody, Canada
Reviewed 4 weeks ago

Hotel is under construction; noise level is high . Location is not so good if you know victoria well. Hotel located in not good area of downtown. If you can ; move to inner harbour best western. Way better hotel

Review collected in partnership with Best Western
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1Thank wenjunl2017
ChrisWatson27, General Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you for this review. I am terribly sorry your experience was poor. The Ruby on Johnson will be opening in early March which we are all very excited about. This is the only construction that is underway at this time. I am very sorry if noise from the restaurant work caused a disturbance during your stay. They keep all...

toronto,ont.
Reviewed 13 February 2017

We are staying in a studio suite with a kitchen for almost a month. The staff are very welcoming and go out of their way to ensure your comfort. The suite is perfect for a couple and we will not stay in any other hotel in the future. Highly recommend for short or long stays. Will even be better when...

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Helpful?
Thank john s
Haley C, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you for your review John! It was our pleasure to have you both with us for an extended stay. Our studio suites are perfect for long stays as they offer a living room and a fully equipped kitchen. The Ruby on Johnson will be opening later this month, which we are beyond excited for. Our staff truly set our...

Reviewed 25 January 2017

My husband and I have been staying in a kitchen studio unit here since mid December and plan to stay awhile longer. The hotel is clean, walking distance to the Harbour, both of which are very important to us. However, the icing on the cake is the exceptional staff, from Chris the manager, down to every staff member. Staff are...

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Helpful?
Thank Jean O
Haley C, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Jean O, thank you for leaving us this review on TripAdvisor. Our suites offer all the comforts of home with a living area and fully equipped kitchen. Our location may be a huge draw for guests, but I agree, our exceptional staff is what sets us apart. We are fortunate to have a team that truly cares about our guests,...

Wales
Reviewed 15 January 2017

Easy walking distance to practically touristy thing in Victoria. Surrounded by excellent restaurants. Hotel let us have an early check-in and we found the staff to be very knowledgeable and super helpful. We also got a late check out as my husband was at a conference that finished at 2pm. Decor is somewhat tired and dated but it was clean...

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Helpful?
1Thank jetsetgypsy
Rebecca S, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you for the great review jetsetgypsy. We do our best to have rooms ready so guests may check-in early; if not, we can easily lock away all luggage and park your car if you have one. Our front desk are incredibly knowledgeable of the downtown area, and can give directions and recommendations for your specific interests. We hold our...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Concierge
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Carlton Plaza Hotel

Address: 642 Johnson St, Victoria, British Columbia V8W 1M6, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: £82 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Carlton Plaza Hotel 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Best Western Victoria
Victoria Best Western
BEST WESTERN PLUS Carlton Plaza Hotel Victoria, Vancouver Island
Hotel Style:
#12 Business Hotel in Victoria
#18 Family Hotel in Victoria
#23 Romantic Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Carlton Plaza Hotel staff and other travellers.
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over a year ago
West Linn, Oregon
over a year ago
Gig Harbor, Washington
3 months ago
Gig Harbor, Washington
3 months ago
Kalispell
5 months ago

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Questions? Get answers from BEST WESTERN PLUS Carlton Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else.”
 of 5 bubbles 385bettyc, 29 Dec 2016 | Read review
“Rooms facing Johnson Street have views over the city to the mountains. A room at the end of a corridor away from lifts are quieter.”
  • Late afternoon from our room
 of 5 bubbles 977tonyc, 19 Nov 2016 | Read review
“Just one block from the center of activity; 8 blocks to Empress Hotel.”
 of 5 bubbles PeterGunnOne, 15 Nov 2016 | Read review
“ask for back of hotel or a high floor”
 of 5 bubbles paulcU2272BY, 19 Oct 2016 | Read review
“If you are driving use the valet, its worth the price.”
 of 5 bubbles 164dons, 16 Oct 2016 | Read review
5 of 5
Priceline
US$109* /night
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Expedia.comUS$113
Orbitz.comUS$113
AMOMAUS$231
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*Disclaimer
Prices are for 1 room, 2 adults
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