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26/11/2017 27/11/2017
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    Best Western Plus Carlton Plaza Hotel

    642 Johnson St, Victoria, British Columbia V8W 1M6, Canada
    +1 866-608-4699
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    26/11/2017 27/11/2017
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     2 people are viewing this hotel
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    US$122
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    Traveller (143)
    Room & Suite (225)
    Dining (26)
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    Overview
    • Excellent51%
    • Very good36%
    • Average10%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “valet parking” (107 reviews)
    “great location” (138 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (1,158)
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    1 - 5 of 1,092 reviews

    Reviewed yesterday

    This hotel was quiet and well appointed. The staff was excellent in every way. We also enjoyed the restaurant for lunch. The location is in the heart of downtown. We walked everywhere we wanted to go on this trip. Overall and excellent stay.

    Review collected in partnership with Best Western
    Thank Jeff H
    Hotel's Favourite
    Reviewed 19 September 2017

    Overall, I had a pretty good stay at the Best Western Carlton Plaza. And I slept super well all thing considering. I must have gotten one of the smallest rooms in the hotel even although it had two beds. It would be very crowded in...More

    Thank SirHoot
    Response from Elsa M, Guest Relations Manager at Best Western Plus Carlton Plaza HotelResponded 4 weeks ago

    Thank you, SirHoot, for taking the time to review our hotel - I'm very happy to hear you enjoyed your stay! Thank you for your kind words about our Front Desk staff. I'm glad to hear you found our central downtown location convenient - it's...More

    Reviewed yesterday

    Great location in town for access to shops / restaurants on foot. Valet service super cheap in comparison with other hotels - so no need to look on the fringe of town to accommodate parking etc. Text service where the hotel regularly check in with...More

    Review collected in partnership with Best Western
    Thank 904lesleyb
    Reviewed 6 days ago via mobile

    Staff was cheerful and always helpful. There were some issues day 1 (bathtub had issues and loud noises due to being right by garbage truck at 6am). Staff were able to change us to a better room and checked in the next morning to make...More

    Thank VisitorTZ
    Reviewed 1 week ago via mobile

    The stay overall was pleasant. Cal went out of her way to check out our lock on our door. Heating in an older building is always tricky. We had to leave the bathroom door open to keep that room warm. The valet was timely. My...More

    Thank Tracy W
    The Fairmont Empress
    3,888 reviews
    #21 of 49 hotels in Victoria
    0.4 mi
     
    Hotel Grand Pacific
    2,137 reviews
    #13 of 49 hotels in Victoria
    0.5 mi
     
    Hotel Rialto
    1,572 reviews
    #5 of 49 hotels in Victoria
    0.06 mi
     
    Best Western Plus Inner Harbour
    1,907 reviews
    #7 of 49 hotels in Victoria
    0.6 mi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    Details
    • Price range
    • US$67 - US$225 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Business Hotel in Victoria
    • #18 Family Hotel in Victoria
    • #23 Romantic Hotel in Victoria
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 103
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Priceline, Booking.com, Orbitz, Best Western, Expedia, Hotwire, Cheap Tickets, Evoline ltd, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Plus Carlton Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • Best Western Victoria ,
    • Victoria Best Western ,
    • Best Western Plus Carlton Plaza Hotel Victoria, Vancouver Island
    Add Photo Photos
    Traveller (143)
    Room & Suite (225)
    Dining (26)
    Pool & Beach (1)
    Hotel & Grounds (104)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Nearby
    Hotel Grand Pacific
    2,137 reviews
    .55 miles away
     
    Best Western Plus Inner Harbour
    1,907 reviews
    .59 miles away
     
    Hotel Rialto
    1,572 reviews
    .06 miles away
     
    The Fairmont Empress
    3,888 reviews
    .40 miles away
     
    Nearby Restaurants
    Veneto Tapa Lounge
    317 reviews
    .06 miles away
    Sizzling Tandoor
    218 reviews
    .02 miles away
    The Ruby on Johnson
    15 reviews
    .05 miles away
    The Mint
    147 reviews
    .04 miles away
    Nearby Attractions
    McPherson Theatre
    47 reviews
    .11 miles away
    Victoria City Hall
    16 reviews
    .06 miles away
    Roberta's Hats
    40 reviews
    .09 miles away
    Interactivity Board Game Cafe
    16 reviews
    .11 miles away
    Ask a question
    Questions & Answers
    coralrf
    23 December 2016|
    Answer
    Response from ChrisWatson27 | Property representative |
    Dear Coralf, Thank you for your questions. Our property is unfortunately not pet friendly. We love pets, but believe due to our location being in the heart of downtown we are not the best option for pets. We do... More
    0
    Votes
    coralrf
    23 December 2016|
    Answer
    Response from Jennifer M | Property representative |
    Hello, We do allow pets, but our location is not pet friendly. We also have a strict policy where you are unable to leave the pet in the room unattended or in the vehicle if it is in our possession. Sincerely, Rebecca... More
    0
    Votes
    Steve S
    4 October 2016|
    AnswerShow all 7 answers
    Response from Sirhc007 | Reviewed this property |
    Airport bus
    0
    Votes
    Room Tips
    "Room 317 was quiet, no view though."
    Read review
    "Small rooms are too small for two people. Ask for bigger room if you are traveling with a companion."
    Read review
    "The 7th floor suites are quirky but spacious."
    Read review
    "Go elsewhere"
    Read review
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