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    Best Western Plus Carlton Plaza Hotel

    642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
    +1 866-608-4699
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    29/10/2017 30/10/2017
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    Traveller (137)
    Room & Suite (222)
    Dining (26)
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    Overview
    • Excellent51%
    • Very good36%
    • Average10%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “valet parking” (109 reviews)
    “london tube” (17 reviews)
    “great location” (136 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Plus Carlton Plaza Hotel
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    Hotel Grand Pacific
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    #13 of 49 hotels in Victoria
     
    The Fairmont Empress
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    #21 of 49 hotels in Victoria
     
    Chateau Victoria Hotel and Suites
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    Hotel Rialto
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Reviews (1,139)
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    461 - 465 of 1,075 reviews

    Reviewed 18 January 2015

    Overall a good hotel. Affordable valet parking $7 / night and the location is perfect - right downtown. If you are not by yourself, be sure to get the suite otherwise stay somewhere else. Internet is very poor, I had to tether to get work...More

    Review collected in partnership with Best Western
    Thank Jason S
    Response from Rebecca S, Front Office Supervisor at Best Western Plus Carlton Plaza HotelResponded 23 January 2015

    Thank you Jason S for taking the time to write this review on our hotel. As stated we do offer suites for $20 more than our traditional rooms. Our suites come equipped with a larger floor plan, full kitchenette and a pull out sofa bed....More

    Reviewed 16 January 2015

    Good location as it is in the city center. Restaurants, markets, etc. are within walking distance. Rooms are big and clean as is the bathroom. Staff is very friendly and helps with every request. TV has multiple channels which helps on a rainy day.More

    Thank NeneOT
    Response from Rebecca S, Front Office Supervisor at Best Western Plus Carlton Plaza HotelResponded 23 January 2015

    Thank you very much for posting this wonderful review of our hotel. As stated in this review we are located right in the heart of downtown Victoria, very close to many shops, restaurants and tourist attractions. We do offer a 37-inch flat screen television with...More

    Reviewed 15 January 2015

    This is a nice hotel in a great location. The rooms were clean and well-equipped with amenities, staff were friendly. They have valet parking which is nice, but since their parking lot is elsewhere, you need to give them 10-15 min notice to bring your...More

    Thank florence_craye
    Response from Rebecca S, Front Office Supervisor at Best Western Plus Carlton Plaza HotelResponded 22 January 2015

    Thank you Florence for this nice review on our hotel. As the guest stated in this review we do offer parking for $7 a night in our low season and $13 a night in our high reason. This comes with a complimentary valet parking service...More

    Reviewed 7 January 2015

    Whenever I am in Victoria, I stay at the Carlton Plaza Hotel. The staff has always been helpful and friendly. The valet service is quick. The location is convenient to shopping, restaurants, and events. I have stayed at nicer hotels at much higher rates. This...More

    1  Thank mktani
    Response from Rebecca S, Front Office Supervisor at Best Western Plus Carlton Plaza HotelResponded 8 January 2015

    Thank you mktani for providing us with this nice review of our hotel. As stated in this review, we do offer parking at $7 a night in our low season and $13 a night in our high season. This charge comes with a complimentary valet...More

    Reviewed 2 January 2015

    Stayed there between Christmas and New Year's two nights. Many strong advantages: excellent location, quiet room, decent price, great room amenities such as fridge and kitchen items and many other amenity items. Service couldn't be better: received a quiet room when requested, left luggage after...More

    1  Thank langdoc
    Response from Lina J, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 3 January 2015

    I would like to thank the writer for the kind review. As stated, we are located in the heart of Victoria with many types of traditional rooms and suites to accommodate your various needs. Our suites are equipped with a full kitchen, separate sitting area...More

    Hotel Grand Pacific
    2,118 reviews
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    Chateau Victoria Hotel and Suites
    385 reviews
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    Hotel Rialto
    1,556 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    Details
    • Price range
    • US$88 - US$246 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Business Hotel in Victoria
    • #18 Family Hotel in Victoria
    • #23 Romantic Hotel in Victoria
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 103
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Best Western, Orbitz, Expedia, Hotels.com, Priceline, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and Evoline ltd so you can book your Best Western Plus Carlton Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • Best Western Victoria ,
    • Victoria Best Western ,
    • Best Western Plus Carlton Plaza Hotel Victoria, Vancouver Island
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    Traveller (137)
    Room & Suite (222)
    Dining (26)
    Pool & Beach (1)
    Hotel & Grounds (101)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Nearby
    Hotel Grand Pacific
    2,118 reviews
    .55 miles away
     
    Hotel Rialto
    1,556 reviews
    .06 miles away
     
    Chateau Victoria Hotel and Suites
    385 reviews
    .37 miles away
     
    The Fairmont Empress
    3,839 reviews
    .40 miles away
     
    Nearby Restaurants
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    .05 miles away
    Sizzling Tandoor
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    .02 miles away
    Lotus Pond
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    .04 miles away
    Nearby Attractions
    McPherson Theatre
    46 reviews
    .10 miles away
    Victoria City Hall
    16 reviews
    .06 miles away
    Roberta's Hats
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    .10 miles away
    Interactivity Board Game Cafe
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    .11 miles away
    Ask a question
    Questions & Answers
    coralrf
    23 December 2016|
    Answer
    Response from ChrisWatson27 | Property representative |
    Dear Coralf, Thank you for your questions. Our property is unfortunately not pet friendly. We love pets, but believe due to our location being in the heart of downtown we are not the best option for pets. We do... More
    0
    Votes
    coralrf
    23 December 2016|
    Answer
    Response from Jennifer M | Property representative |
    Hello, We do allow pets, but our location is not pet friendly. We also have a strict policy where you are unable to leave the pet in the room unattended or in the vehicle if it is in our possession. Sincerely, Rebecca... More
    0
    Votes
    Steve S
    4 October 2016|
    AnswerShow all 7 answers
    Response from Sirhc007 | Reviewed this property |
    Airport bus
    0
    Votes
    Room Tips
    "Small rooms are too small for two people. Ask for bigger room if you are traveling with a companion."
    Read review
    "The 7th floor suites are quirky but spacious."
    Read review
    "Go elsewhere"
    Read review
    "Rooms to the back were less noisy...no street noise."
    Read review
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