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Chateau Victoria Hotel and Suites

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Traveller (142)
Room & Suite (230)
Storyboard
Overview
  • Excellent61%
  • Very good30%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“vista restaurant”(24 reviews)
“great location”(62 reviews)
“top floor”(27 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Chateau Victoria Hotel and Suites
Offers & Announcements: 50% Off Parking
Offers from Chateau Victoria Hotel and Suites
Offers & Announcements: 50% Off Parking
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (572)
Filter reviews
544 results
Traveller rating
327
165
35
9
8
Traveller type
Time of year
LanguageEnglish
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327
165
35
9
8
Show reviews that mention
All reviewsvista restaurantgreat locationtop floorone bedroom suitehotel shuttleclean roomsa great staywithin walking distanceenjoyed our stayfree shuttletwo night stayair conditionershort walklovely hotelharbour areastayed for nightsheart of downtown
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1 - 5 of 544 reviews
Reviewed 2 days ago via mobile

I reserved directly with the hotel for a two night stay in two rooms for a business trip based upon the reviews here. Unfortunately the hotel (at least the rooms I got) are old, dated, and significantly overpriced. Considering the condition of the rooms and...More

Thank Rye A
Hotel's Favourite
Reviewed 17 May 2017

We chose Chateau Victoria especially for being “a truly local hotel” with Victoria roots and a perfect location. We loved the one bedroom suite (two sleeping areas) for our family of 4 adults. Plenty of room, super clean, beautiful linens and towels and a good...More

Thank RJB5253
Response from ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and SuitesResponded 18 May 2017

Dear RJB5253, Thank you for your kind review of our hotel. We are thrilled that you found your one-bedroom suite so comfortable and our staff team so friendly. Thank you also for recognizing our central location in your comments. We hope to welcome you back...More

Reviewed 3 days ago

The staff was helpful and friendly, the hotel was clean and welcoming, my room was very clean both days I stayed and I liked being in the centre of town. When I mentioned someone had dropped some bread in one of the elevators it was...More

Review collected in partnership with this hotel
Thank duncan384
Reviewed 5 days ago

Excellent staff from reservations to front desk to shuttle driver to housekeeping...friendly and efficient! The location is perfect, rooms always very clean! Nice option to be able to have dogs welcome! Our favorite place to stay when visiting Victoria!

Review collected in partnership with this hotel
Thank Val M
Reviewed 5 days ago

Bed was uncomfortable and worn out. Room was very loud we could hear people talking next door and people yelling on street at 2am. Horrible wifi in room and there was no ice in ice machine. Overall very dissapointed with our stay this time. We...More

Review collected in partnership with this hotel
Thank lisah62018
Response from ChateauVictoria, Management Team at Chateau Victoria Hotel and SuitesResponded 4 days ago

Dear lisah62018, We are very disappointed to learn the details of your visit and would appreciate the opportunity to speak with you directly. If you email your room number and dates of stay to sales@chateauvictoria.com, our maintenance team will inspect the bed in your guest...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$140 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Victoria
#16 Family Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$140 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Victoria
#16 Family Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Add Photo Photos
Traveller (142)
Room & Suite (230)
Dining (104)
Pool & Beach (21)
Amenities (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ACanadianView
15 March 2018|
AnswerShow all 3 answers
Response from ChateauVictoria | Property representative |
Hi ACanadianView, Thank you for your question. We have beautiful penthouses (one- or two-bedrooms) available on our 16th and 17th floors, and we do offer a full room-service menu (breakfast is a popular in-room meal), but... More
1
Vote
Kathy R
5 March 2018|
Answer
Response from ChateauVictoria | Property representative |
Hi Kathy R, Thanks for your question. If you plan to stay at our hotel and the Clipper ferry is your preferred method of transportation, then, absolutely, the best value for you would be to reserve a hotel and ferry package... More
0
Votes
Room Tips
"Ask if there are any rooms with views."
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"The upper floors have great views and our corner room had a small balcony."
Read review
"Higher floor has a great view of city and ocean."
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"The one bedroom suites are perfect for that "3rd" person! :-)"
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