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Chateau Victoria Hotel and Suites

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#15 of 52 Hotels in Victoria
Certificate of Excellence
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1 room 2 adults 0 children
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Chateau Victoria Hotel and Suites
Chateau Victoria Hotel and Suites
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2,111 Reviews from our TripAdvisor Community

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Showing 2,038: English reviews
BARKERVILLE
Reviewed 3 October 2016

The Chateau Victoria is conveniently located close to the Victoria Convention Centre, Legislature buildings and the down town shopping district as well as other local attractions. The hotel was very tidy and comfortable. The bed was wonderful I need one for my home!! Staff was friendly and always greeted me with a cheery smile and hello. Rooms were kept clean....

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Helpful?
Thank Barkerville-bear
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Barkerville-bear, Thank you for taking the time to share such kind feedback. We are delighted that you enjoyed your recent stay with us and the bed in your guest room! Thank you also for recognizing our dedicated team in your comments. We hope to welcome you back soon! Best regards, Wesley MacInnis Marketing & Sales Coordinator

Wells
Reviewed 3 October 2016

Likes: Very pleasant hotel and staff. Dislikes: 1. Bed was too firm for my liking. 2. Room was very warm. 3. My 4th floor room overlooked the hotel's shipping and receiving bay. Result: Delivery noises carried up the side of the building. Remedy: Was to close the windows which then resulted in a lot of heat gain in the room.

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Thank 68andrewy
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear 68andrewy, Thank you for taking the time to share your opinion with us and other TripAdvisor users. We are pleased to see your overall high rating of our hotel, but we are disappointed that aspects of your room did not meet your expectations. All our rooms include air conditioners so that guests can cool their rooms without having to...

Vernon
Reviewed 3 October 2016

Great location near the downtown core. Within walking distance of all the downtown area including the harbor. Right around the corner from the night life, five minutes to the Parliament buildings and the BC Museum, ten minutes walk through all the small clubs and businesses, we would re4commend this hotel to anyone.

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Helpful?
Thank munda2015
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear munda2015, Thank you for your kind words about our hotel. We are thrilled that your recent visit to Victoria was so positive and that you would recommend us to others. Thank you also for recognizing our central location in your comments. We hope to have the opportunity of welcoming you back to Victoria in the near future. Kind regards,...

Surge Narrows
Reviewed 2 October 2016

Last minute reservation with a quick check in. Beautiful skyline from the twelfth floor for evening and sunrise. Comfortable rest with two separate rooms for parents and child. Friendly morning staff !

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Helpful?
Thank lisawH6540NW
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear lisawH6540NW, Thank you for your positive notes on our hotel. We are pleased that you found our check-in process so efficient and that you enjoyed the view from your one-bedroom suite. We hope to have the opportunity of welcoming you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

New Westminster, Canada
Reviewed 1 October 2016

The room was on the newly renovated floor. The two queen size bed suite, was very lux for three people. The beds were very comfortable, and if I go back to Victoria I am staying there again. Had a mini fridge and micro wave, did not use but nice to have. The room was very nicely appointed just like in...

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Helpful?
Thank ljfawkes
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear ljfawkes, Thank you for your kind review of our hotel. We are so pleased that you enjoyed your recent visit and that you will stay with us again on your next visit to Victoria. Thank you also for complimenting our dedicated team in your comments. We look forward to welcoming you back to the Chateau Victoria in the near...

Queensland, Australia
Reviewed 1 October 2016

The upgraded room was on level 17, next floor down from the restaurant. Room was clean, bed ok however the noise each night was not acceptable. Up till 11pm we would hear a mechanical noise every so often, it only lasted for a short time and sounded like it was behind the bedroom wall. The noise started just after 2am...

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Helpful?
Thank stellerjaybird
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear stellerjaybird, Thank you for taking the time to share your feedback with us and other TripAdvisor users. We are very disappointed to the learn the details of your stay. Please know that your comments have been shared with our management team and this issue is being taking seriously. We would like to contact you directly in order to better...

Nanaimo
Reviewed 1 October 2016

Well located. Rooms are very spacious and comfortable. Great front desk staff. Room is well suited for business accommodation the desk is adequate for a laptop computer and space for your work. Kitchen facilities are good.

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Helpful?
Thank K3660XJdavidb
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear K3660XJdavidb, Thank you for your positive review of our hotel. We are delighted that you enjoyed your stay with us. Thank you also for recognizing the efforts of our dedicated front desk team. We hope to welcome you back in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator

Reviewed 1 October 2016 via mobile

We stayed in this hotel for 2 nights and were really impressed. We had a suite in the 7th floor which was great. The suite was bright, spacious and had everything we needed including a small kitchenette and balcony. Parking is underground on site and if I remember correctly was $15 per day. All the staff in then hotel were...

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Helpful?
Thank DaveDonnaMc
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear DaveDonnaMc, Thank you for your high rating of our hotel. We are thrilled that you were impressed during your two-night stay with us. Please know that we offer a 50% discount on our parking rates to guests who book direct through our reservations team or website booking engine. Thank you also for complimenting Clive's Classic Lounge and Vista 18...

Sydney, Australia
Reviewed 1 October 2016 via mobile

the hotel staff were excellent and nothing was too much trouble. Bed was quite comfortable and room was very clean. Bathroom had no sign of mold stains on tiles and was also very clean. breakfast was poor with very little choice but one also would not go hungry. What a pity the cook could not cook scrambled eggs properly. Position...

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Helpful?
Thank Christine F
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Christine F, Thank you for taking the time to share your feedback with us and other TripAdvisor users. We are pleased that you found your suite so clean and spacious and that you recognized the efforts of our dedicated team, but we are very disappointed that your breakfast in Vista 18 did not meet your expectations. Please know that...

Melbourne, Australia
Reviewed 30 September 2016

This hotel was close to everything a tourist requires with helpful bell staff and knowledgeable front desk staff. Clive's restaurant /bar was a hidden gem. Vista 18 had great views and good meals but as in most hotels we stayed at in Canada lacked vegetarian options for my wife and did not provide enough vegetables on the meals.

Review collected in partnership with this hotel
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Thank David & Lynette S
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear David & Lynette S, Thank you for taking the time to share your opinion with us and other TripAdvisor users. We are pleased that you enjoyed our central location, knowledgeable front desk and bell team, and Clive's Classic Lounge; but we are disappointed that the selection of vegetarian dishes in Vista 18 did not meet your expectations. While a...

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travellers.
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Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to the staff by telephone well in advance of your trip.”
E1876GLjerryh, 19 Apr 2017 | Read review
“ask for something facing South so you can see the ocean.”
Arcosdad, 6 Apr 2017 | Read review
“Ask for a Kitchen & enjoy a homey room”
ASASG_7, 29 Mar 2017 | Read review
“if you want a view ask for higher than 5th floor”
Getphoto, 18 Mar 2017 | Read review
“Some rooms have ocean views.”
C1997GNkarenw, 1 Mar 2017 | Read review
5 of 5