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Chateau Victoria Hotel and Suites

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Traveller (142)
Room & Suite (230)
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Overview
  • Excellent62%
  • Very good29%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“vista restaurant”(24 reviews)
“great location”(62 reviews)
“top floor”(27 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Chateau Victoria Hotel and Suites
Offers & Announcements: 50% Off Parking
Offers from Chateau Victoria Hotel and Suites
Offers & Announcements: 50% Off Parking
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (607)
There are newer reviews for Chateau Victoria Hotel and Suites
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Traveller rating
348
172
38
11
8
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LanguageEnglish
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348
172
38
11
8
Show reviews that mention
All reviewsvista restaurantgreat locationtop floorone bedroom suitehotel shuttleclean roomsa great staywithin walking distanceenjoyed our stayfree shuttletwo night stayair conditionershort walklovely hotelharbour areastayed for nightsheart of downtown
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441 - 445 of 577 reviews
Reviewed 16 May 2017

I stayed there on business recently , with a colleague and when my colleague had to change his reservation for the next day to a hotel closer to the airport there was absolutely no problem, the staff were very accommodating. Great hotel close to downtown...More

Thank Malcolm A
Response from ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and SuitesResponded 17 May 2017

Dear Malcom A, Thank you for taking the time to review us. We are pleased to hear that your recent stay was so positive. Thank you also for complimenting the efforts of our dedicated staff team. We hope to welcome you back to Victoria soon!...More

Reviewed 16 May 2017

Always keep coming back to the Chateau because of the amazing location and reasonable rates. The hotel is ideally located down town close to the harbor front and loads of shops and restaurants. The hotel itself is elegant and the rooms are well appointed with...More

Thank VinPrincess
Response from ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and SuitesResponded 17 May 2017

Dear VinPrincess, Thank you for your kind words about our hotel. We are delighted that you have enjoyed many positive stays with us and that you have been able to take advantage of our one-bedroom suites' kitchenettes and walkout balconies. Thank you also for recognizing...More

Reviewed 16 May 2017

We booked last minute and fortunately got a lovely suite and very comfortable. Had a lovely breakfast at Vista 18 the following morning. Located right downtown and it was walking distance to a gala that we attended. Marvelous! I would highly recommend a stay. Super...More

Thank Paulette M
Response from ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and SuitesResponded 17 May 2017

Dear Paulette M, Thank you for your high rating of the Chateau Victoria Hotel & Suites. We are thrilled that you enjoyed our recent stay. Thank you also for recognizing our central location and dedicated staff team in your review. We hope to have the...More

Reviewed 15 May 2017

You couldn't ask for a more beautiful luxury hotel in Victoria, B.C. From the moment you arrive until you leave, staff go out of their way to make you feel welcome and do all they can to make your stay as enjoyable and memorable as...More

Thank Robert T
Response from ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and SuitesResponded 16 May 2017

Dear Robert T, Thank you for taking the time to review our hotel. We are thrilled that your recent stay was so positive. Thank you also for recognizing our one-bedroom suites with kitchenettes and our central location. We look forward to welcoming you back to...More

Reviewed 12 May 2017 via mobile

Disappointed in the customer service! Have stayed here several times prior, but was made to feel embarrassed and stupid when asking a simple question at the front desk. Will NEVER stay here again! The room was decent although the small air conditioner in the room...More

2  Thank ECFSounders
Response from ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and SuitesResponded 15 May 2017

Dear ECFSounders, Thank you for taking the time to review our hotel. We are very surprised and disappointed by your feedback since our front desk team is often recognized as one of the best parts of our hotel. We would appreciate the opportunity to contact...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$170 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Victoria
#16 Family Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$170 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Victoria
#16 Family Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (142)
Room & Suite (230)
Dining (104)
Pool & Beach (21)
Amenities (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jae Young P
14 May 2018|
AnswerShow all 6 answers
Response from ChateauVictoria | Property representative |
Hi Jae, Great question! We charge CAD $15.00 per vehicle per night (which includes in-and-out privileges). However, we discount this by 50% for guests that book directly through our hotel (as opposed to through a travel... More
0
Votes
ACanadianView
15 March 2018|
AnswerShow all 3 answers
Response from ChateauVictoria | Property representative |
Hi ACanadianView, Thank you for your question. We have beautiful penthouses (one- or two-bedrooms) available on our 16th and 17th floors, and we do offer a full room-service menu (breakfast is a popular in-room meal), but... More
1
Vote
Kathy R
5 March 2018|
Answer
Response from ChateauVictoria | Property representative |
Hi Kathy R, Thanks for your question. If you plan to stay at our hotel and the Clipper ferry is your preferred method of transportation, then, absolutely, the best value for you would be to reserve a hotel and ferry package... More
0
Votes
Room Tips
"Rooms in the front of the hotel facing west could have city noise."
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"Upper level corner suite with kitchenette"
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"Ask for a room facing west for a fabulous harbor view."
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"Away from elevators"
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