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Sparkling Hill Resort

1,927 reviews
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Traveller (908)
Room & Suite (304)
Pool & Beach (56)
Overview
  • Excellent57%
  • Very good25%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
“steam rooms”(357 reviews)
“sparkling hill”(440 reviews)
“infinity pool”(98 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,927)Write a Review
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All reviewssteam roomssparkling hillinfinity pooltea roompeakfine restaurantcold saunaspa treatmentsswarovski crystalslake viewvalet parkingfloor to ceiling windowscouples massagespa areacrystal fireplacehans peterpeak fineeuropean hour
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1 - 5 of 1,891 reviews
Reviewed 4 days ago

We travelled to Sparkling Hill in March 2017 to get some R and R in. We are definitely the relaxing types who measure the success of our vacations in how little we accomplish. The less accomplished, the better. We visited this resort using their 5...More

Thank thelazyadventurer
Reviewed 4 days ago via mobile

This is clearly a resort for relaxation, rejuvenation and self nourishment. If you are looking to be entertained this is not the place for you. We recently spent three nights there and it was just idyllic after the Christmas break. The waters are blissful and...More

Thank YogaWalk
Reviewed 1 week ago via mobile

Check in around 4 busy and a line up. Which is understandable as we all want to check in early to be able to enjoy the one night stay to the fullest. Three check in counters and all were open so they were prepared. Our...More

Thank lianne j
Reviewed 1 week ago

Beautiful views of the mountains and lake! Staff very friendly. Awesome food. Check-in process could be improved. Rooms are spacious and lovely, especially the crystal lighting features. Overall a great experience!

Thank Adele W
Reviewed 2 weeks ago via mobile

We stayed here on a short break nice place, fantastic location with amazing views, room was nice apart from the mould in the shower and scuff marks in the bath, food was good apart from the porridge which I suspect was reheated from the day...More

Thank david p
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Room Service
Business Centre with Internet Access
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$266 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Vernon
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$266 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Vernon
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (908)
Room & Suite (304)
Pool & Beach (56)
Dining (46)
Hotel & Grounds (495)
Bathroom (44)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
Suebeenime
4 January 2018|
AnswerShow all 7 answers
Response from sapphire_lillies | Reviewed this property |
While the steam and saunas are closed from 11-4 daily, the remainder of the spa facilities remain open. The spa does this to give the steam/sauna a break during a time when many visitors are checking in/checking out, off on... More
0
Votes
Amy J
14 December 2017|
AnswerShow all 4 answers
Response from SparklingHill | Property representative |
Dear Amy, Thank you for your inquiry. Sparkling Hill Resort is operational 24 hours per day, 7 days a week, except for our annual resort closure. The Resort will be closed for maintenance during the following... More
1
Vote
Leah W
It's Leah here again. I couldn't find a way to respond to the managements response to my review so I am trying it here. I'm asking all my fellow travellers who had issues and concerns with this property. When you had management respond to your ad saying they would like to talk to you about your review, once you provided them with your contact information did they actually follow through with it and contact you? I answered this early September with a phone number and email address and I received NO response from the Glorija. Is this just a "make us look like we are addressing concerns" type of posting and then never call these people back or did they legitimately just mismanage my information...which would again show the poor customer service I posted above in my review. Anyone who has feedback from their experience please let me and others know. Thanks!
18 October 2017|
AnswerShow all 3 answers
Response from SparklingHill | Property representative |
Dear Leah, I hope you are well. My sincerest apologies for this. We take all guest feedback seriously and truly appreciate the opportunity to improve. This was completely my fault, I just searched through my email and your... More
0
Votes
Room Tips
"Away from the pool would provide more privacy."
Read review
"We love the top floor with lake view and the king size bed."
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"book well well in advance & on cusp of seasons I'd suggest."
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"All rooms either have a lake view or mountain view...both are scenic."
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