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Crystal Lodge Hotel

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Crystal Lodge Hotel
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2,424 Reviews from our TripAdvisor Community

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Showing 2,323: English reviews
Mumbai
Reviewed 26 May 2016

The hotel has a great location, and it offers excellent service & facilities. Whistler Village has lines of shops and is a no-vehicle pedestrian plaza which makes it unique & enjoyable. Its a life-time, memorable experience to visit Whistler :

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Helpful?
Thank Ashok P
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for sharing your feedback of the Crystal Lodge and the overall destination of Whistler. We are delighted that it was such a memorable get-away and hope you will find the opportunity to return again in the near future. Sincerely, Ian Lowe

Prince George
Reviewed 25 May 2016

Easy check in but theres no real parking in front while you check in. Hotel parking is underground so we just locked the car outside the hotel loop and walked in. Check in was fast and thorough. Then we drove the car underground and took the elevators straight up to our room. Out our window was the village square. great...

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1Thank Michael A
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Michael, thank you for taking the time to share your feedback from your recent stay at the Crystal Lodge. You are correct that check-in parking is indeed tight at our hotel and would recommend that for repeat travelers to drive directly into the parking area then come to the lobby to register and get your parking pass. This will make...

Canterbury
Reviewed 24 May 2016

Whistler was a lovely place to visit, and we enjoyed our stay at the Crystal Lodge Hotel very much. The weekend we were there was Victoria Weekend so there were bands playing and plenty of buzz to enjoy. Thank you BC for a great experience!

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Thank 59duncana
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for sharing your review of Whistler and the Crystal Lodge over the recent Victoria Day weekend. We are delighted that the overall product at our mountain resort exceeded your expectations and look forward to the opportunity to welcome you back again soon. Sincerely, Ian Lowe

Vancouver, Canada
Reviewed 20 May 2016 via mobile

We booked this hotel through the Priceline Express Deals. We were extremely happy with what we got for the price. It was low season in whistler so that really helped. The staff were amazing! We were treated very well and they even had valet parking at the same price as self-parking. I think it was $22/night. The location is perfect....

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1Thank Hansons92
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

'Hanson's', thank you very much for providing us with your review of the Crystal Lodge following your recent stay with us. For future travelers reading this review, I would like to clarify that our valet parking rate of $26 is slightly more expensive than our self-park rate of $22/ night. We are pleased that you and your party enjoyed their...

St. Johns
Reviewed 20 May 2016

Nice room, balcony and bathroom. Ideal location. Parking was reasonable. Elevators were a bit slow, but there were lots of them. Room was quiet despite central location close to everything and. above village stroll/square.

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Thank Q2795CLmichaelg
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recent review of the Crystal Lodge. We are pleased that our central location helped make your trip to Whistler that much more convenient. We hope you extend a warm Crystal Lodge welcome the next time you return to Whistler. Sincerely, Ian Lowe

Sydney, Australia
Reviewed 20 May 2016

The staff friendliness, the room cleanliness, the location of the Lodge is just perfect. Great for families, singles and couples. This is my second time here and coming back for sure. 10 out of 10. The location of the Lodge is central to all amenities which makes this property the one to pick.

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Helpful?
Thank Silvia Noemi M
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Silvia, thank you for going above and beyond and posting 2 glowing reviews from your recent stay with us at the Crystal Lodge. Although this may have been an oversight we appreciate it none the less. Warm regards, Ian Lowe

Powell River, Canada
Reviewed 19 May 2016

So for our 1 year wedding anniversary we decided to go back to Whistler. And of course there was no choice in which hotel we would stay at, Crystal Lodge Hotel. I am so glad we did, once again the staff were very friendly and accommodating to our needs. As well they gave great recommendations of restaurants to go to...

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Helpful?
1Thank Amber G
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Amber, thank you for choosing to celebrate your 1st Anniversary at the Crystal Lodge. We are delighted that you both enjoyed your time back with us so much and hope that we can make this a tradition every May! With gratitude, Ian Lowe

Greenacre
Reviewed 18 May 2016

If your looking to stay in the heart of Whistler, this is the place. Everything from the attention on arrival to the confortable beds and food choices you cannot go wrong. This is my second time at thus place and I'm sure there will be a third.

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1Thank silviamfromsydney
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Silvia, thank you very much for returning to the hotel for your second time. We are delighted that we were able to exceed your expectations again and look forward to welcoming you back for a third time. Sincerely, Ian Lowe

Cranbrook
Reviewed 18 May 2016

Great hotel for all the guests and wedding party members. Location is perfect Staff are very friendly. Ski and bike storage a bonus. Room 209 has an excellent view and is roomy enough for a gathering of wedding party.

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Thank motherofbride2016
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Congratulations on your daughter's recent Whistler Wedding! I am pleased to read that your wedding party had an enjoyable time in our 2 bedroom suite. We look forward to celebrating future anniversaries with you and your family in the future. Sincerely, Ian Lowe

Victoria, Canada
Reviewed 18 May 2016

I stopped here one night after 2 days of hiking along the Sea to Sky Trail. This hotel was a spot of indulgent civilized heaven after a very tiring night and day on the trail; beautiful, clean, modern, and bright, located right in Whistler Village. The staff were so helpful and friendly. The deep soaker bathtub was BLISS on aching...

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Helpful?
1Thank Marianne C
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Well done for hiking the Sea to Sky Trail. We are delighted to have provided you with the carrot at the end of the stick and pleased that our deep soaker tubs were well received. We look forward to having you return again in the future. Kind regards, Ian Lowe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: £78 - £332 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Travelocity, Cheap Tickets and Jetsetter so you can book your Crystal Lodge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Whistler
#4 Best Value Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are quieter and they do have larger rooms like suites for large families”
 of 5 bubbles travelguy509, 12 Mar 2017 | Read review
“Can be a bit noisy so room away from Village Stroll might be quieter.”
 of 5 bubbles davidgX7136CB, 22 Feb 2017 | Read review
“Ask for room away fro village stroll or on the quieter side”
 of 5 bubbles LeahMM01, 11 Feb 2017 | Read review
“Rooms away from the service trucks in the morning, but they may cost a little more.”
 of 5 bubbles peterbY4423HA, 29 Jan 2017 | Read review
“You are going to be out and about in the village so a lower floor makes that easier.”
 of 5 bubbles DABinYYC, 20 Dec 2016 | Read review
5 of 5