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Ocean Promenade Hotel

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1 room 2 adults 0 children
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Ocean Promenade Hotel
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252 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Reviewed 2 weeks ago

This hotel is close to our venue & a great location for restaurants. Great room with ocean view. It had a small fridge & also a safe for valuables. We reserved the 2-bedroom Queen suite; very nice for the price. Will be staying again another time.

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Helpful?
Thank Annette D
Mission, Canada
Reviewed 4 weeks ago

I tried to book this hotel online. But as we had a dog I called to ensure they were dog friendly. The young girl on the phone couldn't tell me if the 2 bedroom suite was dog friendly or not and that she would get her manager to call me back to confirm. Well that never happened, when I called...

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Helpful?
Thank Witchones
Surrey, Canada
Reviewed 4 weeks ago

My boss paid for the room here. We live locally, but didn't want to worry about drinking and driving after a staff party. We LOVE the ocean so was very happy to try out this hotel. We were in a "B" room. Not sure if they are normally this noisy, but the room beside us was having a party and...

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Helpful?
Thank louiesowner
Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

Thank you for staying with us as a local getaway. We apologize for any noise experienced from neighboring guests. We will strive to make your next stay a better one.

Vancouver Island, Canada
Reviewed 4 weeks ago

We stayed for one night enroute to US. We didn't have a reservation but they had rooms available, so it worked well. From the outside it looked like all the front and side rooms had ocean views. When we got to our room, it looked directly to another hotel and no water. We called down and asked to move to...

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Helpful?
1Thank Prairieschooner2
Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

We are glad you found the room to be spacious and clean. Let us know if you are looking for a longer stay as we do have many other types of suites to suit your needs. We look forward to serving you again.

Vancouver, Canada
Reviewed 12 December 2016 via mobile

We booked this hotel for two nights but when we came back after dinner the second day we couldn't get in as they had erroneously checked us out and they wouldn't let us get our possessions! They said we only had a one night booking although we had confirmation for two nights and they said the girl earlier made a...

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Helpful?
1Thank heather-elaine
Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

This guest had originally booked in for one night, and later extended their stay. When staying longer we do increase the preauthorized amount to cover for the next night. We do apologize if their was any miscommunication and hope to serve you better in the future.

Louisville, Kentucky
Reviewed 8 December 2016 via mobile

Visited during a cold snap and stayed here on recommendation from another sales rep. It has been a good stay. The location is nice as there are several restaurants on the road it is situated near. The views are good of the bay and wound be better if I was actually there during the day. The room is affordable and...

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1Thank 431ericd
Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

We are glad you enjoyed your stay. Thank you for pointing out our great location and nice rooms. We hope you get to spend more of the day by the sea on your next visit.

SimcoeCounty
Reviewed 5 December 2016 via mobile

Very clean rooms most with ocean views. Also back rooms where you can escape the nightly train rumblings. WE TRIED BOTH and prefer the backrooms. Nice selection of amenities. Staff always friendly and helpful

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Helpful?
Thank footdoctor7
Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

Thank you for taking the time to post your positive review. We look forward to seeing you in the future.

Victoria, Canada
Reviewed 6 November 2016

Stayed in a two queen room for one night. Room and hotel was spotlessly clean. As others have said, odd design with neighbor's balcony looking into our room. That was just weird. No microwave, good wi-fi. Train noise was an issue. Bring ear plugs if you are a light sleeper. Front desk staff was super friendly and very efficient. Couldn't...

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Helpful?
Thank WestcoastMom
Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

Thank you for staying with us. We are glad you found the hotel to be spotlessly clean and our staff were friendly and efficient. We look forward to making your next stay better.

Lacey, Washington
Reviewed 1 November 2016

We loved our time at the Ocean Promenade Hotel! The only downside was that we had planned a meal that needed an oven, and there was no oven. The fridge was larger than most, and there was a full stove top with 4 burners. Next time we'll just plan our meals differently.

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1Thank Tim and Hilda B
Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

It gives us much joy to hear that you loved your recent stay with us. You are correct, our kitchens are fully equipped, with the exception of an oven. We hope to see you back soon.

Sherwood Park, Canada
Reviewed 18 October 2016

I booked this hotel because it was basically right on the beach and "every room has a balcony". Although there is a balcony attached to every room in theory you can only access it through one room. The balcony will run Infront of your window so your neighbors can see in, but the only way you can access it is...

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Helpful?
Thank HappyTravels1923
Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

We are sorry to hear that you felt you were misled. All of our Suites and King Studios do have a balcony, but our basic hotel rooms do not have a balcony. We do have some suites that are accessed by an outdoor walkway and all have balconies. Again, our basic hotel rooms do not have a balcony. Secured underground...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Ocean Promenade Hotel

Address: 15611 Marine Dr, White Rock, British Columbia V4B 1E1, Canada
Region: Canada > British Columbia > White Rock
Price Range: £66 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ocean Promenade Hotel 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Ocean Promenade White Rock
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Promenade Hotel staff and other travellers.
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Questions? Get answers from Ocean Promenade Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are large & sunny. Good for families.”
 of 5 bubbles , 7 Jan 2017 | Read review
“Don't stay on the bottom floor. Absolutely NO view, and no fire place.”
  • King size room, not balcony or fireplace
 of 5 bubbles HappyTravels1923, 18 Oct 2016 | Read review
“If you want quiet and no view get a room at the back away from the road”
 of 5 bubbles GM8868, 22 Sep 2016 | Read review
“Get a room in far back as it should be quieter.”
 of 5 bubbles ryhinz, 7 Sep 2016 | Read review
“Ask for ocean view not courtyard”
 of 5 bubbles K8480QXandrewh, 24 Aug 2016 | Read review
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