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Holiday Inn Express & Suites - Saint John

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Holiday Inn Express & Suites - Saint John
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341 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Calgary, Canada
Reviewed 3 weeks ago via mobile

Stayed here for business. Room was spacious and clean. WiFi was fast and room temperature was comfortable. Beds were also comfortable. Great added bonus about this hotel is the lobby popcorn and soup. The aroma is a real draw at night.

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Helpful?
Thank msheilan
Halifax, Canada
Reviewed 3 weeks ago

This was a great hotel to stay in on our way to USA the rooms were very spacious.The hot tub was huge,I bet 10 people could fit in easily.The pool was large as well.The breakfast was great,too staff were very friendly.I would certaily recommend this hotel,to children,too

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Helpful?
Thank judy1234567332
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you Judy, for your 5 star review of your stay here at the HIE Saint John. Sounds like you had a great time staying with us!. I am pleased you enjoyed the hotel, our service and wonderful pool area. Enjoy your trip South. Thank you again, we hope to welcome you back again soon. Kind regards Brian

Moncton, Canada
Reviewed 1 November 2016

This Hotel is currently being renovated, but it is not having a negative impact on guests. The staff are excellent and eager to assist in any way they can. The buffet breakfast is really the best I have ever encountered, with a very broad assortment, either hot or cold whatever your preference. The rooms are clean with comfortable beds, and...

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Helpful?
Thank Judy M
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review. We are thrilled that our team was able to provide that "excellent" experience and hope you can return for another wonderful visit in the near future. Kind regards, Brian

East Dorset, Vermont
Reviewed 28 October 2016

We were just passing through Saint John so could only stay for one night, but it was an excellent experience. We arrived just in time to participate in the Managers Reception which was a lovely buffet of light dinner snacks as well as wine and soft drinks- as much as you wanted, at no charge. I'm sure some people made...

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Thank xexec
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your positive review! We are pleased that you enjoyed your recent stay with us and were able to join us for our weekly Managers reception. We look forward to welcoming you again on your next visit. Kind regards Brian

Miramichi, Canada
Reviewed 23 October 2016 via mobile

Upon check in front desk gave us their newly renovated room and it was much appreciated. Staff member John was friendly and helpful with suggestions as to dining locally. We found the Down Under Pub located ground level to be a good choice for quick tasty foods. Will return there again.

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Helpful?
Thank stevejp41
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for taking the time to share your review. We are delighted that you enjoyed our exceptional customer service from John and were able to experience one of our newly renovated rooms. We hope to welcome you again for another pleasant stay on your return. Kind regards, Brian

Alliance, Ohio
Reviewed 20 October 2016

Although I would love to give it an Excellent rating. It is as of now very good. They are going through a renovation as the hotel is dated. Once done i'm sure it will be excellent. Although dated the rooms were extremely clean and the beds were very comfortable. The breakfast was decent. The staff were very friendly.

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Helpful?
Thank JoshTheTravelGuy
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review and positive comments regarding the hotel and the "extreme cleanliness". Your review will be shared today with our housekeeping team who takes great pride in their work and love to hear that our guests notice. We hope to welcome you back again soon. Knd regards Brian

Harrisburg, Pennsylvania
Reviewed 17 October 2016

This hotel turned out to be a pleasant surprise for us. It is an older hotel that is under renovation, and several times the staff apologized. Perhaps the renovation would be distasteful to some, but it caused us no inconvenience. Renovation aside, they had an extra large indoor heated pool, which was very pleasantly warm. The hot tub was not...

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Helpful?
Thank augweddedbells
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your 5 star review of your stay here at the HIE Saint John. Sounds like you had a great time staying with us!. I am pleased you enjoyed the hotel, facilities, our service and our terrific complimentary hot breakfast. Out public area renovations are pretty much wrapped up and we hope to welcome you back to see...

Bowral, Australia
Reviewed 13 October 2016 via mobile

We chose HIE because when travelled to the West Coast of the USA 4 years ago we stayed in lots and were very impressed. Not so in Saint John. Firstly our room is so ridiculously small we needed to move furniture to be able to put our bags down. 2 medium sized bags only. One had to go on the...

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Thank Joanne P
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review. We apologize that you were not wowed by your guestroom. We have many different options throughout the hotel and hope that you will give us a second chance to wow you with one of our newly renovated rooms - including several different types and sizes. I am also sorry to hear that you just missed...

Charlottetown, Canada
Reviewed 11 October 2016

Have stayed in many hotels in Saint John (travelling for work) and this one is fantastic. We had a King suite and it was lovely and updated. The hotel is currently under renovation, but it has not been noisy. Our suite had two TVs, Keurig machine, good sized fridge, microwave and a sink plus cupboards to store your food. Good...

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Thank carolannewolkowski
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for choosing the Holiday Inn Express & Suites as your hotel while staying in Saint John! It is wonderful to hear that the team ensured your comfort and you were able to enjoy our wonderful facilities & amenities. We hope you come back and visit us again and look forward to ensuring another memorable experience. Kind Regards Brian

Denver, Colorado
Reviewed 11 October 2016

We stayed here one night on a 23 day road trip. As luck would have it, it was on a Wednesday night and there was a complimentary managers' reception which was equivalent to a light dinner. The rest of our stay was excellent. The only caveat was that the wifi was incredibly poor.

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Thank almostelderlycouple
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your positive review. We are pleased that you enjoyed your recent stay with us and were able to join us for our weekly Managers reception. Please accept my apology for any wifi issues as it is normally very good & we are expecting a further upgrade very soon. We look forward to welcoming you again on your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Award winning Holiday Inn Express & Suites Saint John Harbour Side You're invited to stay at our Saint John hotel, located just minutes from numerous attractions in Saint John, NB. Hotels in the area can't compete with the great amenities and location we offer you. When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market and the new Harbour Passage Trail, giving you fast access to the shops and attractions of uptown Saint John. Our hotel is also located near historic Fort Howe, an 18th and 19th century British Army fortification. Are you a corporate traveler looking for hotels in Saint John? Our lodgings are adjacent to the Place 400 Business Complex, where the Xerox and IBM Call Centres are located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment at our hotel in Saint John. Your search for Saint John, NB hotels ends with us. Our smoke free hotel features an indoor pool, Fitness Centre and a Business Centre. You can enjoy complimentary high-speed Internet access in all rooms and public areas, and you can wake up each morning to our complimentary Express Start "Hot" breakfast, served exclusively at Holiday Inn Express hotels. Flat screen televisions, Mini fridges and microwaves now in all of our rooms. In Saint John, you can relax in comfort and convenience at the Holiday Inn Express & Suites. ... more   less 

Additional Information about Holiday Inn Express & Suites - Saint John

Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Region: Canada > New Brunswick > Saint John
Price Range: £71 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites - Saint John 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites - Saint John Hotel Saint John
Holiday Inn Express And Suites - Saint John
Holiday Inn Saint John
Holiday Inn Express Saint John
Saint John Holiday Inn
Holiday Inn Express & Suites - Saint John New Brunswick
Hotel Style:
#2 Family Hotel in Saint John
#4 Romantic Hotel in Saint John
#5 Business Hotel in Saint John
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites - Saint John staff and other travellers.
2 questions
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11 months ago
Wewela, SD
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites - Saint John staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms I have had are very comfortable and quiet.”
 of 5 bubbles JudyM2020, 1 Nov 2016 | Read review
“Choose as high up as possible, away from ice machines and the elevator for a quiet stay.”
 of 5 bubbles augweddedbells, 17 Oct 2016 | Read review
“Ask for a view of the water”
 of 5 bubbles carolannewolkowski, 11 Oct 2016 | Read review
“There are no great views but still a good hotel”
 of 5 bubbles polubiatko, 6 Oct 2016 | Read review
“I believe most will be the same.”
 of 5 bubbles rushber, 5 Oct 2016 | Read review
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