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Holiday Inn Express & Suites - Saint John

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Holiday Inn Express & Suites - Saint John
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347 Reviews from our TripAdvisor Community

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Showing 337: English reviews
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Montreal, Canada
Reviewed 17 January 2017

I have stayed there twice-both times over the holidays. The first time was better. This last time was a bit touch and go with some noise problems stemming from work being done in a nearby unit that the lobby denied was happening saying the work was on the top floor many floors above me so that couldn't be what I...

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Helpful?
Thank pacificoceandreams
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you kindly for your review. We are disappointed to hear about your overall satisfaction and assure you that this is not the a typical HIE Saint John experience. We would love to have the opportunity to welcome you once again where I can ensure you a more positive, memorable stay. Kind regards Brian

Reviewed 16 January 2017 via mobile

The front desk was friendly and accommodations as expected. The most notable thing was that on arrival my Wife dropped her glove someone in a nearby car got our attention and ensured we did not forget it.

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Thank OWD1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review and positive comments regarding our Hotel! We hope to welcome you back again soon. Kind regards Brian

Reviewed 7 January 2017 via mobile

Hotel is very clean. Staff are very friendly. Beds are really comfy. Excellent breakfast. Definitely recommend this hotel. I have no complaints whatsoever. Close to downtown and to major highway. Kuerig coffee maker, fridge and microwave in room. Again can't stress the cleanliness and pleasant staff.

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Helpful?
1Thank Rita G
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We love hearing feedback on the terrific job our housekeeping team does keeping our Hotel gleaming! They take great pride in what they do every day to keep our guests happy and returning. Thanks so much for staying with us and reviewing our property. We hope to welcome you back soon. Kind regards Brian

Saint John, Canada
Reviewed 2 January 2017

Had to pleasure of staying at the Holiday Inn Express, I had 2 rooms booked, one so that we could view the fireworks. From the time we walked in until we checked out, we felted welcome, like it was our home. Tommie and Brian P checked us in both very friendly and professional. We would recommend this property to all...

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Helpful?
Thank Race2016getaway
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Happy New Year! Thanks so much for ringing in 2017 with us and reviewing our Hotel. New Years eve at our property has become a fun getaway for families and provides a great view of the Fireworks over the Saint John Harbour. We hope to welcome you back for another getaway soon! Kind regards Brian

Illinois
Reviewed 13 December 2016

We were greeted with a smile at the front desk. As requested, our room was on the ground floor. Great room that was easily accessible. Parking was a bit odd. Getting into the parking lot that is directly in front of the hotel required instructions from the nice gentleman at the desk. We were able to park there so we...

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Helpful?
Thank CoalLady
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you CoalLady for your review and positive comments regarding the hotel and our staff. We are pleased that you were able to enjoy one of our newly renovated first floor rooms and hope to welcome you back again soon. Kind regards Brian

Calgary, Canada
Reviewed 16 November 2016 via mobile

Stayed here for business. Room was spacious and clean. WiFi was fast and room temperature was comfortable. Beds were also comfortable. Great added bonus about this hotel is the lobby popcorn and soup. The aroma is a real draw at night.

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Helpful?
Thank msheilan
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review. It is wonderful to know that you had a great experience overall on your business trip and had the opportunity to enjoy our value added amenities like the popcorn and soup during your stay. We hope you will choose to stay with us again the next time you are in Saint John. Kind regards Brian

Halifax, Canada
Reviewed 15 November 2016

This was a great hotel to stay in on our way to USA the rooms were very spacious.The hot tub was huge,I bet 10 people could fit in easily.The pool was large as well.The breakfast was great,too staff were very friendly.I would certaily recommend this hotel,to children,too

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Helpful?
Thank judy1234567332
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you Judy, for your 5 star review of your stay here at the HIE Saint John. Sounds like you had a great time staying with us!. I am pleased you enjoyed the hotel, our service and wonderful pool area. Enjoy your trip South. Thank you again, we hope to welcome you back again soon. Kind regards Brian

Moncton, Canada
Reviewed 1 November 2016

This Hotel is currently being renovated, but it is not having a negative impact on guests. The staff are excellent and eager to assist in any way they can. The buffet breakfast is really the best I have ever encountered, with a very broad assortment, either hot or cold whatever your preference. The rooms are clean with comfortable beds, and...

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Helpful?
Thank Judy M
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review. We are thrilled that our team was able to provide that "excellent" experience and hope you can return for another wonderful visit in the near future. Kind regards, Brian

East Dorset, Vermont
Reviewed 28 October 2016

We were just passing through Saint John so could only stay for one night, but it was an excellent experience. We arrived just in time to participate in the Managers Reception which was a lovely buffet of light dinner snacks as well as wine and soft drinks- as much as you wanted, at no charge. I'm sure some people made...

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Helpful?
Thank xexec
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your positive review! We are pleased that you enjoyed your recent stay with us and were able to join us for our weekly Managers reception. We look forward to welcoming you again on your next visit. Kind regards Brian

Miramichi, Canada
Reviewed 23 October 2016 via mobile

Upon check in front desk gave us their newly renovated room and it was much appreciated. Staff member John was friendly and helpful with suggestions as to dining locally. We found the Down Under Pub located ground level to be a good choice for quick tasty foods. Will return there again.

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Helpful?
Thank stevejp41
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for taking the time to share your review. We are delighted that you enjoyed our exceptional customer service from John and were able to experience one of our newly renovated rooms. We hope to welcome you again for another pleasant stay on your return. Kind regards, Brian

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Award winning Holiday Inn Express & Suites Saint John Harbour Side You're invited to stay at our Saint John hotel, located just minutes from numerous attractions in Saint John, NB. Hotels in the area can't compete with the great amenities and location we offer you. When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market and the new Harbour Passage Trail, giving you fast access to the shops and attractions of uptown Saint John. Our hotel is also located near historic Fort Howe, an 18th and 19th century British Army fortification. Are you a corporate traveler looking for hotels in Saint John? Our lodgings are adjacent to the Place 400 Business Complex, where the Xerox and IBM Call Centres are located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment at our hotel in Saint John. Your search for Saint John, NB hotels ends with us. Our smoke free hotel features an indoor pool, Fitness Centre and a Business Centre. You can enjoy complimentary high-speed Internet access in all rooms and public areas, and you can wake up each morning to our complimentary Express Start "Hot" breakfast, served exclusively at Holiday Inn Express hotels. Flat screen televisions, Mini fridges and microwaves now in all of our rooms. In Saint John, you can relax in comfort and convenience at the Holiday Inn Express & Suites. ... more   less 

Additional Information about Holiday Inn Express & Suites - Saint John

Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Region: Canada > New Brunswick > Saint John
Price Range: £81 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites - Saint John 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites - Saint John
Holiday Inn Express & Suites - Saint John Hotel Saint John
Holiday Inn Saint John
Holiday Inn Express Saint John
Saint John Holiday Inn
Holiday Inn Express & Suites - Saint John New Brunswick
Hotel Style:
#2 Family Hotel in Saint John
#4 Romantic Hotel in Saint John
#5 Business Hotel in Saint John
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites - Saint John staff and other travellers.
2 questions
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over a year ago
Wewela, SD
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites - Saint John staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms I have had are very comfortable and quiet.”
 of 5 bubbles JudyM2020, 1 Nov 2016 | Read review
“Choose as high up as possible, away from ice machines and the elevator for a quiet stay.”
 of 5 bubbles augweddedbells, 17 Oct 2016 | Read review
“Ask for a view of the water”
 of 5 bubbles carolannewolkowski, 11 Oct 2016 | Read review
“There are no great views but still a good hotel”
 of 5 bubbles polubiatko, 6 Oct 2016 | Read review
“I believe most will be the same.”
 of 5 bubbles rushber, 5 Oct 2016 | Read review
5 of 5