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Hilton Saint John

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Hilton Saint John
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907 Reviews from our TripAdvisor Community

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Showing 877: English reviews
Rothesay, Canada
Reviewed 5 days ago NEW

Only negative comment is that you have to pay for Internet..It's 2017 .. It's Canada not Cuba...It's called free Wi-Fi .. Other than that it was great..Used airmiles to book,no problems..Had a few drinks in the hotel restaurant,that was very relaxing..

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jessej332
Dermot C, Director of Sales at Hilton Saint John, responded to this review

jessej332 Thank you for your review. We appreciate your feedback and are pleased that you had such an enjoyable stay. We have shared your comments with the staff at the York Bistro + Pub. Thank you again..Dermot

Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 11 December 2016

Hotel is well located in the heart of town by the waterfront. It’s well connected to Business Centers and restaurants via the Sky Walk. Staff are polite and courteous ensuring my stay was comfortable at all time. Overall great value for money!

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Tarun S
About Hotel's Favourite Review
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Tarun Thank you for taking the time to give us your feedback. We are very pleased that you found the hotel location convenient, for access to the uptown via the Pedway system. Your comments regarding the staff have been shared with the team. Thank you again. Seasons greetings..Dermot

YYG
Reviewed 5 days ago NEW

The location was really close to the Market and very short drive to CrossFit Saint John. Their breakfast was above average, staff was welcoming. Extra fee for parking like most downtown cores not included. Wish there were suites available.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank K5298OOdavidw
Dermot C, Director of Sales at Hilton Saint John, responded to this review

K5298OOdavidw Thank you for taking the time to share your feedback with us. We are sorry that there were no suites available when you made your reservation. As an alternative for your next stay you might consider a junior suite which is a larger one-room configuration with an alcove for relaxation. Thank you again for your feedback and we look...

Moncton, Canada
Reviewed 6 days ago NEW

Hotel renovations were rediculous. A 10 floor hotel with only one working elevator is unacceptable. Very unsafe and a huge inconvenience. We had the option of using the stairs but we were on the 7th floor and not everyone in our large party were physically able to go up and down stairs.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank carmenlD487HP
Dermot C, Director of Sales at Hilton Saint John, responded to this review

carmenlD487HP Thank you for sharing your feedback. We apologise for the wait times due to the elevator retrofit. We are pleased to say that the project is almost done and both new elevators will be fully operational by the end of this month. We certainly understand the frustration that a lengthy wait for an elevator can cause and genuinely appreciate...

Quispamsis
Reviewed 6 days ago NEW

Staff was quick and efficient. We stayed in room 309. Room was clean and bed comfortable. The buffet breakfast was good with lots of options. Love tbe underground parking. I would definitely recommend this hotel

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Holly S
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Holly S Thank you so much for your positive feedback with regard to the staff, hotel cleanliness, and breakfast at the York. Yes, heated underground parking is a real plus..especially considering the winter weather we are having this month! Thank you again and we hope to see you back soon. Kind regards..Dermot

New Brunswick, Canada
Reviewed 1 week ago

My husband and I decided to have a short getaway to celebrate our combined birthdays and Valentines Day. I chose the Hilton for the convenience to the uptown entertainment, and so we could enjoy the lovely Saint John Harbour view. I did call the hotel and spoke to someone in the kitchen about their breakfast offerings as I have Celiac...

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Helpful?
Thank Elisa D
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Elisa D Thank you for your review. Your feedback is very much appreciated and we welcome your comments with regard to the need to accommodate guests with various dietary requirements. The Chef and his team will work to see what can be done in this area. We have also shared your guest room comments with the housekeeping team. Thank you...

New Brunswick
Reviewed 1 week ago

If you are looking to stay in Saint John and don't want to drive anywhere uptown, it's a good choice. However, you can get better hotel deals with better amenities that are still close, but within a cab ride. The room service was good, although, like the room, a bit overpriced. The staff were incredibly friendly

Review collected in partnership with Hilton Hotels & Resorts
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Thank cct223
Dermot C, Director of Sales at Hilton Saint John, responded to this review

cct223 Thank you for your review. We appreciate your feedback and hope to have the opportunity to welcome you again as our guest in the near future. Kind regards..Dermot

Whycocomagh, Canada
Reviewed 2 weeks ago

The hotel itself was clean; the staff was the best!; pet friendly, thats awesome!; drinks were very pricey; my room was cold; but overall, it was a wonderful stay. I didnt spend alot of time in my room, so I didnt mind the cold too much.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank J1430GCpatb
Dermot C, Director of Sales at Hilton Saint John, responded to this review

JI430GCpatb Thank you for your positive feedback. We are pleased that your stay was enjoyable and appreciated our pet friendly policy! We have shared your comments regarding the York Pub and your room with the bar and housekeeping teams. We look forward to welcoming you back again soon. Kind regards..Dermot

Canada
Reviewed 2 weeks ago via mobile

This is an excellent hotel for Saint-John. The food is great and the staff was smiling and available. We had a great waiter at the terrasse. There is a lovely outside terrasse with a wonderful view on the bay. Large cruise ships anchored close to the hotel. The only surprise I had was the water. I had brownish water and...

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Helpful?
Thank Lujzaqc
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Lujzaqc Thank you for your very positive review. We apologise for the brown water you experienced during your stay last fall. All Uptown businesses receive their water supply from municipal sources. The City of Saint John is carrying out a major infrastructure upgrade whereby aging water pipes are being replaced. The temporary water discolouration was caused by rust from those...

Shediac, Canada
Reviewed 3 weeks ago

hotel is pretty good even if a little old still well kept. expect trouble booking if you try by phone. online the girl was better. the location is nice you don't have to walk outside to go to the mall or restaurant

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank T8131FOdannyl
Dermot C, Director of Sales at Hilton Saint John, responded to this review

T8131FOdannyl We appreciate you taking the time to share your feedback with us. We are sorry to hear that you found it difficult to book by phone. As we are unsure whether you spoke to someone at the hotel directly or at Hiltons central reservation centre we invite you to let us know through the offline channel of this site...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service

Additional Information about Hilton Saint John

Address: 1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
Region: Canada > New Brunswick > Saint John
Price Range: £101 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Saint John 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Saint John Hotel Saint John
Hilton Hotel Saint John
Saint John Hilton
Hilton Saint John New Brunswick
Hotel Style:
#4 Business Hotel in Saint John
#5 Romantic Hotel in Saint John
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Saint John staff and other travellers.
1 question
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Fredericton, Canada
over a year ago

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Questions? Get answers from Hilton Saint John staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“water side”
 of 5 bubbles FineThingsinlife, 27 Jan 2017 | Read review
“get a room that faces the harbour..”
 of 5 bubbles coSt.Albert, 17 Jan 2017 | Read review
“Go elsewhere.”
 of 5 bubbles pacificoceandreams, 17 Jan 2017 | Read review
“Paying a bit more for a view of the bay is completely worth it.”
 of 5 bubbles lisabyerleyg, 8 Dec 2016 | Read review
“Ask for room facing harbour.”
 of 5 bubbles Addie100, 7 Dec 2016 | Read review
5 of 5