We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Explorer Hotel

459 reviews
Save
Traveller (206)
Room & Suite (82)
Dining (13)
Overview
  • Excellent26%
  • Very good51%
  • Average19%
  • Poor3%
  • Terrible1%
Travellers talk about
“sunday brunch”(14 reviews)
“room service”(16 reviews)
“prince of wales”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (459)Write a Review
There are newer reviews for Explorer Hotel
See the most recent reviews
Filter reviews
389 results
Traveller rating
106
184
78
13
8
Traveller type
Time of year
LanguageEnglish
More languages
106
184
78
13
8
Show reviews that mention
All reviewssunday brunchroom serviceprince of walesstuffed polar bearin towncomfortable hotelnorthern heritage centrefront desk staffshoppers drug martfree shuttle to from the airportrooms are cleanvisitor centerexcellent hotelplace to stayarctic charframe lakesmall city
FilterEnglish
Updating list...
31 - 35 of 389 reviews
Reviewed 21 August 2017

We stayed at the Explorer Hotel a few weeks ago in mid July 2017. Very impressed. Loved their occasional themed meals (like the Outta-Texas BBQ they had while we were there). Very clean, quiet, rooms. Because the hotel is located above the city, the views...More

Thank TallSmileyGuy
Response from Karl S, General Manager at Explorer HotelResponded 23 August 2017

Thank you! We were absolutely delighted to read your review of your stay at the Explorer Hotel. We take pride in our hotel and we're happy you enjoyed every aspect of your visit with us. We very much look forward to welcoming you back again...More

Reviewed 18 August 2017

So disappointed with latest visit. Usually split annual trip between this hotel, camping and another local hotel. Check-in staff was rushed and did not ask for ID which I found odd. Food was eh, will not return. check out other hotels in town first

Thank smptraveller19791
Response from Karl S, General Manager at Explorer HotelResponded 20 August 2017

I am very sorry to hear of your experience. I assure you this is certainly not our standard of service. Please contact me directly to discuss further. Regards KH Schaefers gm@explorerhotel.ca or 867 873 3531

Reviewed 8 August 2017

Great location, great food and good amenities. Yellowknife is a fabulous place to visit. Lots to see and do. Quaint town with interesting local culture. Must hike a few trails and visit a few lakes. Bullocks and NWT Brewery also must dos.More

Thank Kelly S
Response from Karl S, General Manager at Explorer HotelResponded 11 August 2017

Thank you! We were absolutely delighted to read your review of your stay at the Explorer Hotel. We take pride in our hotel and we're happy you enjoyed every aspect of your visit with us. We very much look forward to welcoming you back again...More

Reviewed 2 August 2017

I stayed in room 328, which has a beautiful view of the Prince of Wales Northern Heritage Centre and lakes. I was happy to find little chocolates on the pillows- it's the small details that are nice. Housekeeping staff was SO kind and great service...More

Thank Jennifer R
Response from Karl S, General Manager at Explorer HotelResponded 11 August 2017

Thank you for sharing your comments with us. We're delighted to hear that you enjoyed your visit and we look forward to welcoming you back again soon. Until then, Karl H Schaefers

Reviewed 20 July 2017 via mobile

We stayed here before our trip down the Nahanni River and after. And, we had room issues on both ends. In our first room, the AC wasn't working. It was stifling hot and the air was stale. Apparently it was a building-wide problem. In our...More

3  Thank Lisa D
Response from Karl S, General Manager at Explorer HotelResponded 1 August 2017

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again...More

View more reviews
PreviousNext
15678978
About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$173 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$173 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (206)
Room & Suite (82)
Dining (13)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
tingbest
1 February 2018|
AnswerShow all 3 answers
Response from Karl S | Property representative |
Please contact Yellowknife Tours Phone: (867) 444-8179 yellowknifetours regards KH Schaefers
0
Votes
pdinsure
16 July 2017|
AnswerShow all 2 answers
Response from campingmommaAB | Reviewed this property |
Try and face southwest, look over Frame Lake somewhat.
0
Votes
Sandy W
31 August 2016|
AnswerShow all 5 answers
Response from Karl S | Property representative |
Yes we offer a free shuttle from and to the airport
0
Votes
PreviousNext
1234
Room Tips
"Choosing high floors' room."
Read review
"Room on lower floors face North side do little noise"
Read review
"Pick a room facing the Ice Road."
Read review
"Excellent views from the top floor looking away from the parking lot"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing