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BEST WESTERN PLUS Chocolate Lake Hotel

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#11 of 28 Hotels in Halifax
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Chocolate Lake Hotel
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1,131 Reviews from our TripAdvisor Community

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Showing 1,086: English reviews
Calgary, Canada
Reviewed 4 days ago NEWvia mobile

When I arrived to the front desk on the 24th I tried checking In with my dog. Hotel is dog friendly which is great. However, wasn't efficient in obtaining the correct information and pulled someone else's information for me to sign only after I caught the mistake. The failure with the hotel computer I guess left the only other option...

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Helpful?
Thank r3ddoberman
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

R3ddoberman - Thank you for taking the time to review your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Bridgewater, Canada
Reviewed 4 days ago NEW

Married couple from outside Metro had to be in town for personal appts. in mid-January 2017. Have stayed here before averaging two or three times a year for similar reasons, sometimes shopping, sometimes shows. Can honestly say I can't ever remember a problem arising. Without going into detail I will say that parking, check in, rooms, rec facilities, staff everywhere,...

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Helpful?
Thank Patrick B
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Patrick B - thank you so much for your wonderful review of Chocolate Lake Hotel! We are so delighted to hear that you enjoyed your stay. Our team hopes to welcome you back again in the future!

Truro, Canada
Reviewed 1 week ago

Excellent stay, staff were very accommodating, quality of the rooms and of the overall hotel were very excellent, best sleep I have had in awhile. The front desk staff we encountered were very friendly and we would definitely choose this hotel again the next time we travel to halifax.

Review collected in partnership with Best Western
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Helpful?
Thank foodygyal
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Foodygyal - thank you so much for your review of Chocolate Lake Hotel! I am so happy to hear our front desk team were able to assist you. We look forward to seeing you again.

Toronto, Canada
Reviewed 2 weeks ago

Every effort is made to accommodate their guests. From the time you enter the hotel and are greated by the front staff to the housekeepers and wait staff, you will be pleased by the excellent attention given you. Use this location for family gatherings to family visits, they will be there to assist. Direct reservations to the property works great...

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Helpful?
Thank Hfwax
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Hfwax - thank you so much for your wonderful review of Best Western Plus Chocolate Lake Hotel. We are delighted to hear that all of our staff were able to make you stay enjoyable. We hope to welcome you back to our hotel again in the future!

Reviewed 2 weeks ago via mobile

The room was nice. The staff were nice. The pool needed repairs and it looked like it needed repairs for a while. Wouldn't go back there again it wasn't anything special for what I thought for a top quality Motel

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Helpful?
Thank Ted M
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Ted M - thank you for taking the time to review our hotel. If you could please follow up with me directly regarding your concern with the maintenance/repair to our pool area it would be greatly appreciated. You can reach me at 902-444-8651. Thank you and I look forward to speaking with you!

Rexton, NB, Canada
Reviewed 2 weeks ago

I always come back to this hotel because of the location, price and quality. Easier to drive to than downtown and easier leaving. Quality at a reasonable price. We missed Coco the dog on this trip but learned there is a puppy in training. :)

Review collected in partnership with Best Western
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Helpful?
Thank Dianne W
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Dianne W - thank you for your review of Chocolate Lake Hotel! We are so happy to hear you are a returning guest and we look forward to the next time you stay with us (our new pup should be here by then)!

Surrey, Canada
Reviewed 3 weeks ago via mobile

My wife and I and our daughter stayed at this hotel for 3 days. The hotel is located approximately 10 to 12 minutes from downtown Halifax and approximately five minutes from Dalhousie University. The hotel staff were very pleasant and allowed us an early check in. The hotel provides free parking and a free buffet breakfast. We found that during...

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Helpful?
1Thank Bill2025
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Bill2025 - thank you for your review of Best Western Plus Chocolate Lake Hotel! We are pleased to hear that you enjoyed your stay and we hope that we will see you again in the future.

Hamilton, Canada
Reviewed 4 weeks ago

I love this hotel and it is our first choice of a place to stay in Halifax. It is often fully booked, so if possible, book early. The lobby is modern and spacious and this theme is repeated in the rooms. There is a good view of Chocolate Lake from rooms at the back of the hotel. The complimentary hot...

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Helpful?
Thank Photolady73
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Photolady73 - thank you so much for your wonderful review of Chocolate Lake Hotel! We are delighted to hear that you enjoyed your stay at our property and we look forward to welcoming you back.

Reviewed 4 weeks ago

Excellent location, modern decor, comfortable beds, nice pool and hot tub, be sure to add this hotel to your options when visiting Halifax. It's located about a 10 min drive from downtown on one of the main artery roads. The hotel is on the shores of Chocolate Lake, and it's worth paying a bit extra for a view of the...

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Helpful?
Thank F Rodney L
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

F Rodney L - thank you for your wonderful review! We hope to see you again.

St. John's, Canada
Reviewed 8 December 2016 via mobile

Just had a short stay to attend a conference. This is a perfectly nice hotel not too far from the city centre and it has a lovely location on a small lake. It must be delightful in the summer for weddings and other outdoor events. Friendly staff and buffet breakfast included.

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Helpful?
Thank Jimoldford
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Jimoldford - thank you so much for your review of Best Western Plus Chocolate Lake Hotel! We are delighted to hear you enjoyed our property for the conference you attended. We hope that if you are travelling to the Halifax area again you decide to stay with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN PLUS Chocolate Lake hotel in Halifax, Nova Scotia is newly redesigned, offering you exceptional comfort in a gorgeous, convenient location. Visiting Halifax for business or pleasure? BEST WESTERN PLUS Chocolate Lake is the ideal hotel for you. We have everything you need and more, all in a tranquil lakeside setting. So trust the brand that makes travellers feel comfortable worldwide. This Four Star Canada Select property offers Free Hot Breakfast Buffet, Free Parking, Free Wireless and Hardwired internet, Games Room, Saltwater Pool, Hot Tub, Exercise Facilities, Conference Facilities and the Lakeside Grill. We complete the experience with a resident Chocolate Lab named Cocoa. ... more   less 

Additional Information about BEST WESTERN PLUS Chocolate Lake Hotel

Address: 250 St Margarets Bay Rd, Halifax, Nova Scotia B3N 1J4, Canada
Region: Canada > Nova Scotia > Halifax Region > Halifax
Price Range: £65 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chocolate Lake Hotel 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Best Western Halifax
Halifax Best Western
BEST WESTERN PLUS Chocolate Lake Hotel Halifax, Nova Scotia
Hotel Style:
#5 Business Hotel in Halifax
#6 Family Hotel in Halifax
#6 Romantic Hotel in Halifax
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chocolate Lake Hotel staff and other travellers.
11 questions
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Hubbards, Canada
3 months ago
Galesburg, Illinois, United States
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Chocolate Lake Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Accessible accommodations available”
 of 5 bubbles Hfwax, 7 Jan 2017 | Read review
“Ask for a room at the back overlooking the lake.”
 of 5 bubbles Photolady73, 22 Dec 2016 | Read review
“Back rooms have very loud air conditioners right outside your window”
 of 5 bubbles Sherbear07, 28 Nov 2016 | Read review
“Update your GPS and be ready to walk after you park, on a busy weekend its a challenge to park and maneuver.”
 of 5 bubbles 841azimh, 14 Nov 2016 | Read review
“The Annex is quieter and has a lake view”
 of 5 bubbles 531nancym, 9 Nov 2016 | Read review
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