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Horseshoe Resort

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844 Reviews from our TripAdvisor Community

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Showing 840: English reviews
Canada
Reviewed 5 September 2015

we've stayed here a few times for business and it's nice but i would never pay the high rates to stay on vacation. the condos are horribly outdated. the internet in the main hotel building doesn't work and hasn't worked for months. when you mention or complain to the front desk they tell you the same thing - "we're getting...

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Helpful?
Thank binigirl
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for posting a review and your compliments on food and that you enjoyed our mini putt. Your comment on accommodation is important to us and want you to know that since joining Skyline Hotels & Resorts, we have been re-investing in our property. All of our main building rooms have received a full renovation and many of our...

Ottawa, Canada
Reviewed 2 September 2015

We have recently had the need to come up to the Orillia area on a weekly basis, and after seeing the rooms online, were excited to try out the resort. We booked over the phone, and despite calling twice, never received email confirmation as promised. Additionally on the bill was a resort fee added on check-out which was never disclosed...

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1Thank chocs1
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for taking the time to complete a Trip Advisor review concerning your recent stay at Horseshoe Resort. I would like to apologize for the areas where we fell short in our service and product during your stay. I appreciate your comments and want to assure you that each of your valued remarks will be reviewed by the team...

Pickering, Canada
Reviewed 2 September 2015

We were 5 people - myself, my son and his 3 friends. We have visited many times in the summer and winter because of its proximity. Close to Toronto. The boys were 15 years old and most resort activities are more geared to the younger kids, but we still managed to find lots to do. The outdoor pools could be...

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Helpful?
Thank karen20002015
Vancouver
Reviewed 1 September 2015

The hotel rooms were nice - basic but clean. There were three different pools you could use so make sure you check them all out before you choose one - we liked the outdoor pool nearest the hotel but there is another outdoor pool overlooking the ski hills and another indoor pool in the hotel. The restaurant was good pub...

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Helpful?
Thank Joanne B
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you so much for taking time to post your feedback! We are delighted that you enjoyed our pools and activities especially the mini golf. We take pride in our facilities especially our golf courses and ski hills. We look forward to welcoming you back in the near future. SIncerely, Wendy

Sudbury, Canada
Reviewed 31 August 2015 via mobile

I visited this resort as part of a business/ family meeting. The resort is located at a good spot and was well attended. The reception was the weak spot. The two people at the desk were curt and uninviting. For eg. "Last name", "Credit card", were the only words out of her mouth. No welcome or any pleasantries. However the...

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Helpful?
Thank 615Joseph
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for taking the time to complete a Trip Advisor review concerning your recent stay at Horseshoe Resort. I would like to apologize for the areas where we fell short in our service during your stay. I appreciate your comments and want to assure you that each of your valued remarks will be reviewed by the team to ensure...

Toronto, Canada
Reviewed 30 August 2015

We had a business conferance with a fairly large group and it was nice that this place is Conveniently located just an hour north of Toronto. The facilities boost a newly renovated guest suites & the rooms were very nice, although the actual facility is a little worn at the edges. Yet located on the beautiful hills of the Niagara...

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Thank peter d
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Dear Peter, Thank you so much for taking time to post your feedback! We are delighted that you enjoyed you stay and thank you so much for your comments on our wonderful resort, we are proud of our facility and what we have to offer. I do apologize for the WiFi situation you experienced, due to our remote location, it...

Toronto, Canada
Reviewed 30 August 2015

Venue: 2-3/5 that said some of the rooms were quite nice. But felt more like a Great Wolf Lodge for adults. The decor looked tired, worn and dated in a number of places. Food:2-3/5 Forgettable Service:2/5 Eventhough this was a booking for a wedding on premises, they made it impossible to check in before 4pm. Late checkout on a Sunday...

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Helpful?
Thank SS_Dreamer
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for taking the time to complete a Trip Advisor review concerning your recent stay at Horseshoe Resort. I would like to apologize for the areas where we fell short in our service and product during your stay. I appreciate your comments and want to assure you that each of your valued remarks will be reviewed by the team...

Reviewed 27 August 2015 via mobile

Tiles cracked in the bathroom, leak above the washer, closet doors stick, screens came off the window and generally broken appliances and worn out. In severe need of complete overall. I we ouldnt come back. Only 4 restaurants in the area and none of them mainstream.

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1Thank Julie C
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for posting a review on trip advisor. Your comment on accommodation is important to us and want you to know that since joining Skyline Hotels & Resorts, we have been re-investing in our property. All of our main building rooms have received a full renovation and many of our 1and 2 bedroom condos have received a full or...

Port Burwell, Canada
Reviewed 27 August 2015

My husband & I were looking for a weekend getaway, resort looked wonderful - online! Booked for 2 nights - room that I booked and paid for ahead of time wasn't available - that's the point of making reservations, isn't it? Hotel was booked, none of those rooms available, but gave us something else. Room to hot, couldn't control temp,...

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Helpful?
2Thank 6missy
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

First and foremost, thank you for taking the time to share your observations. Feedback such as yours, though critical is important to us and appreciated. I sincerely apologize for the poor impression we made and for failing to meet your expectations I want to assure you that each of your valued remarks will be reviewed by the team to ensure...

Reviewed 26 August 2015 via mobile

We've been to horseshoe valley several times and always have enjoyed our stay. Weather you want a romantic couple get away or a family trip. There is something gorgeous everyone to enjoy! Great golf course and amazing food... Definitely recommended!

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1Thank Philip L
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you so much for taking time to post your feedback! We are delighted that you enjoyed your stay and that you have stayed here several times. We are proud of our facility, it's definately a beautiful location only 1.5 hours north of Toronto. We look forward to seeing you again. Sincerely, Wendy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
There's 4 seasons of adventure waiting for you at Horseshoe Resort, only one hour north of Toronto. Whether you're here for family fun, an inspired meeting at our Conference Centre or a romantic getaway, there's a whole world of things to do. Imagine 26 Alpine ski and snowboard runs, 35 kms of groomed double track set Nordic trails, terrain park with over 20 features, two full championship golf courses, three restaurants, Shizen Spa, hot tubs, saunas, Segway Off-road Adventures, Yamaha Riding Adventures, Advenuture Buggie Tours, Treetop Trekking, Horseback riding, Hummer Tours, indoor and outdoor pool, fitness facilities and weekly classes, a 10 acre driving range, putting green, hiking and biking trails through the breathtaking Copeland Forest, Kids Korral and the Horseshoe Adventure Park! ... more   less 

Additional Information about Horseshoe Resort

Address: 1101 Horseshoe Valley Road West, Barrie, Ontario L4M 4Y8, Canada
Region: Canada > Ontario > Barrie
Price Range: £92 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Horseshoe Resort 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Horseshoe Hotel Barrie
Horseshoe Resort Barrie, Canada - Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Horseshoe Resort staff and other travellers.
16 questions
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See all questions (16)

Questions? Get answers from Horseshoe Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nicer when you get a nice vue out of your window”
 of 5 bubbles Deerhurstnov2015, 22 Mar 2017 | Read review
“Ask for Suite 301 at the Copeland House”
 of 5 bubbles JohnTFigueiredo, 3 Mar 2017 | Read review
“Only 1 elevator and hallway very long...so if have trouble walking make sure to ask for a room close to elevator.”
 of 5 bubbles 29_MC_39, 28 Feb 2017 | Read review
“Deluxe Room”
 of 5 bubbles 183vanesar, 23 Feb 2017 | Read review
“Stay in the Copeland House Building! Its fantastic!”
  • Laundry area in the suite
 of 5 bubbles TardissPrincess, 23 Feb 2017 | Read review
5 of 5