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Holiday Inn Burlington Hotel & Conference Centre

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Traveller (54)
Room & Suite (47)
Pool & Beach (6)

About

Location
Cleanliness
Service
Value
The Holiday Inn Burlington Hotel & Conference Centre provides guests with quality service and accommodations, designed to meet the needs of today's Business & Leisure Traveler, with both comfort and convenience in mind. Our hotel is the largest Hotel & Conference Centre "Under One Roof" in the Burlington area. We are only minutes away from Burlington's Business District, Downtown's One of a Kind Shops, the tranquil shores of Lake Ontario, and landmark attractions such as the Royal Botanical Gardens & IKEA. Located halfway between Toronto and Niagara Falls, we are an easy and convenient location to stay. We are located within a 20 minute drive of the new Tim Hortons Field, Home for the Hamilton Tiger Cats. We are "At Your Service".
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Property amenities
Pool
Room service
Free parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
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Hotel deals
361Reviews
115Photos
6Q+A
85Room tips
Traveller rating
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Popular mentions
We stayed 3 nights for a hockey tournament. The atrium was huge and fun for the kids. The pool was great. The beds and pillows were great. The hotel allowed the kids to play in the atrium until 11pm, which they loved. There were many hockey teams there during our stay so I
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I do not like to give poor reviews, but in this case, I have little choice. I will start with what I liked about this hotel: the staff were courteous, polite and friendly, welcoming me as an Elite Spire member. I usually stay in Holiday Inns while travelling as I can usually
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I will start with the good. Front desk and maintenance staff were friendly and attentive. Fortunately & unfortunately I required their assistance several times during my 2.5 day stay. First issue, my first room had no heat, after an attempt to fix the problem, I was moved at
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Response from IHGService, Guest Relations Manager at Holiday Inn Burlington Hotel & Conference Centre
Responded 4 days ago
Hello Jc C, Thank you for taking the time to review your stay at our Holiday Inn Burlington Hotel & Conference Center. We always ensure our hotels are clean, our service is always friendly and everything always works. Yet, It's with dismay to learn that several things didn't meet your expectations during your stay. I hear your discomfort about the air conditioning unit and the toilet flush that didn't work well. It's also very concerning to know regarding the issues you've encountered with the hairdryer. I'm very sorry that this doesn't turn out to be what you expected from us. I shared your review with our hotel management and highlights the areas you've specified for improvement. On the lighter note, I'm happy to see that the service and tidiness of the room were up to your standards. We're grateful that you found our Front Desk and maintenance hospitable. I'll be sure to let them know how much of an impact they made on your experience to make it better. We hope that you've come to visit us again and we'll make your stay exceptional as possible as it can be. Take care, Jomar M. Case Manager IHGService
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There seem to be about 250 kids in there. I think there was a hockey tournament or something. However the bottom line is we could not use any facilities or any amenities. Everything was totally dominated by them. They were even playing on the weight machines in the gym. The only
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Response from IHGService, Guest Relations Manager at Holiday Inn Burlington Hotel & Conference Centre
Responded 2 weeks ago
Hello Livinthedream64, Thanks for choosing to stay with us, your review is important. Comfortable accommodations are what we always want to provide and I'm sorry to hear that our staff missed asking about your experience at checkout. I'm also concerned about the noise levels and not being able to use the facilities due to the group staying over. I've taken note of your feedback and be assured that this is shared with the management. It's through such that we get to improve our services so similar instances may be addressed more efficiently. Thanks for the candor. I hope we get the chance to turn things positively on your next overnight. Kindest regards, Jillian I Case Manager IHGService
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I frequently stay at Holiday Inn - it's usually a reliable choice, and you know you're going to get a clean, comfortable room. However I was truly disappointed with this location. First, when I booked I specifically asked for a room NOT overlooking the atrium (adjacent to the
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Response from IHGService, Guest Relations Manager at Holiday Inn Burlington Hotel & Conference Centre
Responded 3 weeks ago
Hi Valued Guest, Thank you for staying with us and for leaving a review on TripAdvisor. Our goal has always been to provide our guests with the best hospitality service and I regret the letdown. I am sorry for your disappointments with the room received and the bed provided. I also regret to learn that your check-out experience fell below par. I have taken note of your comments and will use these to monitor and improve the quality of services we offer to our guests. Once more, thank you for your feedback and for choosing us for your lodging needs. Sincerely, Ingrid V. Case Manager IHGService
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12345610
do the rooms have ironing boards or is there an ironing room to press wedding outfits
Yes. They do..
0 votes
Do you have a bar on site and if so what are the hours
There was a bar on site. Don't know the hours. I attended a big party there and the bar was just up the hall but seemed to be open pretty late on the Saturday night we were there. Bear in mind, it's not a fancy hotel so it wasn't a luxurious type of bar.
1 vote
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I suggest you contact Holiday Inn Burlington!
0 votes
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Do you have an elevator for guests?
Yes, we do have 2 elevators for the tower and 1 elevator for our terrace side rooms.
0 votes
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12
"I recommend you go somewhere else. There are multiple hotels in the area."
"I always choose the highest floor as there is always noise from someone who stays above you."
"Ask fot outside view"
"Atrium rooms can be noisy, but all in good fun!"
"do not have room facing atrium"
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12345617
PRICE RANGE
US$85 - US$144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
burlington hotel and conference centreholiday inn burlingtonburlington holiday inn
LOCATION
CanadaOntarioBurlington
NUMBER OF ROOMS
240
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