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BEST WESTERN PLUS Burlington Inn & Suites

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BEST WESTERN PLUS Burlington Inn & Suites
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237 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Niagara Falls, Canada
Reviewed 6 days ago NEW

I have stayed at this location for good value and proximity to family and QEW. Now I have that and great customer service from people that recognize me and go out of their way to make sure my stay is a pleasant one. I also like the very comfortable and clean rooms and a nice big tv.

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Helpful?
Thank Kerry P
BWBurlington, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback and it help us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Orlando
Reviewed 26 October 2016

Stayed here on Thanksgiving night with family. It was one of the best stays we have had at a hotel in years. Check in was quick, the room was clean and the service was wonderful. The beds were absolutely amazing. This was by far the best hotel bed we have ever had. We used the internet and pool as well...

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Helpful?
Thank Bruce T
BWBurlington, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. your feedback and positive comments help us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

London, Canada
Reviewed 21 October 2016

Staff friendly, premises look nice, good parking pool not available, closet door fell off. Breakfast room a little small for number of guests eating (at 8:15 am); all food could have been hotter (sausage patties, scrambled eggs)

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Helpful?
Thank Lyle G
BWBurlington, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. your feedback is valuable to us and its encourages to deliver a superior experience for other guests in the future. We hope you will come back and see us again soon.

UK
Reviewed 13 October 2016

Ticked quite a few boxes for us at this hotel. Room was spacious, comfy, and, user friendly. Appreciated the courtesy call just after checking in to make sure we were happy with the room and facilities. Lovely and quiet in the corridors with no noise from housekeeping staff. We would be happy to return.

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Helpful?
Thank doubar
BWBurlington, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. The positive comments always encourage staff members to deliver superior experience for guests in the future. We hope you will come back and see us again soon.

Vancouver, Canada
Reviewed 30 September 2016

we booked about 10 rooms in the hotel for family and friends. They tried to group us together in one area of the hotel. We enjoyed ourselves so much and used the pool and breakfast as places to meet together. Great staff. Very helpful.

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Helpful?
Thank Patricia D
BWBurlington, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. The positive comments always encourage staff members to deliver superior experience for guests in the future. We hope you will come back and see us again soon.

Ottawa, Canada
Reviewed 29 September 2016

This hotel in Burlington is very clean with modern features such as free wi-fi and breakfast included. The rooms are spacious with all the amenities we have come to expect at BW. I recommend this hotel as good value for money, convenient location and friendly staff.

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Helpful?
Thank MissPenster
BWBurlington, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our hotel. your comments about the cleanliness and the amenity are very valuable and at the same time its helping us to deliver superior services to other future guest as well. Your business is very important to us and hope you will come back and see us again soon..

Point Edward
Reviewed 29 September 2016

great place close to the go train for a trip to see the Blue Jays. Comfortable rooms good breakfast. great staff. less than 3 minutes to the go train did a walk in reservation friendly greeting and clean comfortable rooms

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Helpful?
Thank Colleen J
BWBurlington, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our hotel. your comments about the staff, location and the amenities are very valuable and at the same time its helping us to deliver superior services to other future guest as well. Your business is very important to us and hope you will come back and see us again...

St. John's, Canada
Reviewed 27 September 2016

I stayed at the Best Western Plus last week while in Burlington for work. I stayed on the ground level for 2 nights! While it was very close to where I was working I found that upon check-in we were not greeted with the friendliest front desk agent. We arrived at approximately 11:30am and I figured when I arrived the...

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2Thank comeawaywithme2016
BWBurlington, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our hotel On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your comments about the none professional behavior from one of our staff members isn't acceptable at all, and we took the necessary required action as per needed. Your satisfaction is important...

London, Ontario, Canada
Reviewed 21 September 2016

I am a regular guest, several times a month and I can only rave about the staff, management and high standards that are maintained here at this location. I have been staying here for approximately 8-10 years and it is by far, my first choice and I am never disappointed.

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Helpful?
Thank Joanne S
BWBurlington, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Thank you for your feed back regarding your stays at our property. Your business is very important to us and we value your feedback. Your comments about our staff and services is very encouraging and it helps us to deliver a superior experience for other guests in the future. We hope you will come back and see us again soon.

Edmonton, Canada
Reviewed 17 September 2016

What can i say, everything was amazing, rooms were nice food was good, pool was great, staff was amazing, i know where to send my clients in the future. Great job guys. Oh there is a gas station across the parking lot and a subway sandwich shop to. A+

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Thank TFCTravelAgent
BWBurlington, General Manager at BEST WESTERN PLUS Burlington Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Sincerely, Saif Rehman

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Burlington Inn & Suites

Address: 2412 Queensway Dr, Burlington, Ontario L7R 3T3, Canada
Region: Canada > Ontario > Burlington
Price Range: £57 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Burlington Inn & Suites 2.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Best Western Plus Burlington Hotel Burlington
Burlington Best Western
BEST WESTERN PLUS Burlington Inn & Suites Ontario, Canada
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Burlington Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 3rd floor and had no noise”
 of 5 bubbles 14brucet, 26 Oct 2016 | Read review
“Choose a room not on ground level, definitely don't show up before 3pm.”
 of 5 bubbles comeawaywithme2016, 27 Sep 2016 | Read review
“rear side has no highway noise”
 of 5 bubbles oostevey, 1 Sep 2016 | Read review
“Rooms on the back of the hotel maybe quieter. Front certainly isn't.”
 of 5 bubbles daleb143, 27 Aug 2016 | Read review
“South side rooms and away from elevators are better.”
 of 5 bubbles Ernestottawa, 22 Aug 2016 | Read review
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