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Check in was o.k., the girl at the desk hardly spoke to us . We weren't given the hours for anything, pool or breakfast and weren't even told our room number or where to find the elevator.
Breakfast was pretty good, something for everyone and...More
Thank B D
Response from Andrea R, Manager at Fairfield Inn & Suites GuelphResponded 1 week ago
Dear B D,
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on...More
This is an attractive, new-feeling hotel in a very isolated area. The hotel is right on Highway 6 and is near a bunch of industrial parks. Hence, there is no commerce less than a 5-10 minute drive away. However, the hotel itself has a very...More
Response from Jie H, Manager at Fairfield Inn & Suites GuelphResponded 2 weeks ago
. Dear ArtsTravelerer,
I appreciate your positive feedback about our hotel. Thank you for your feedback on the pillows and the TV channels. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain...More
This is very well maintained property with good amenities and a decent hot breakfast included. The location is right off the Hanlon Parkway for fast access out of town or to businesses located on the west side of town. However, if you are looking to...More
Response from Andrea R, General Manager at Fairfield Inn & Suites GuelphResponded 1 week ago
I am so glad you enjoyed your stay here at Fairfield Inn. We do try our hardest to maintain the property and ensure it is to the best standards. I do apologize you were not able to find places to walk around near...More
My family and I stayed at this hotel recently and we had a great time.
Hotel is super clean, staff is very pleasant and attentive rooms are nice and spacious with great decor.
Best part is their pool with a fantastic slide. If you have...More
Location is out in the boonies. Nothing at all around the hotel. About $17 CAD to get downtown using Uber.
Nothing IN the hotel either. No restaurant just buffet breakfast which after 3 days was repetitive. I had same egg "Mcmuffin" 3 days in a...More
Response from Aliza D, General Manager at Fairfield Inn & Suites GuelphResponded 16 December 2017
Dear Ms. Woo,
I'm sorry to hear your find our location so distant. Being located directly off the highway and only 5 minutes from the 401, most guests find our location very desirable as it is accessible to many locations including about 20 restaurant choices...More