We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 20 hotels in Hamilton

Quality Hotel

187 reviews
Save
Traveller (43)
Room & Suite (41)
Dining (9)
Overview
  • Excellent18%
  • Very good35%
  • Average29%
  • Poor9%
  • Terrible9%
Travellers talk about
“room was clean”(17 reviews)
“speed bumps”(3 reviews)
“stoney creek”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Quality Hotel
Special Offer: Choice Privileges Points
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (187)Write a Review
There are newer reviews for Quality Hotel
See the most recent reviews
Filter reviews
184 results
Traveller rating
33
63
54
17
17
Traveller type
Time of year
LanguageEnglish
33
63
54
17
17
Show reviews that mention
All reviewsroom was cleanspeed bumpsstoney creekan updatesome tlcgreat night sleepwould stay againlocation is excellentthe breakfast arearecommend this hotelstayed here for one nightyogurtquick checkbusiness or pleasurehot breakfastbreakfast includedking bed
FilterEnglish
Updating list...
51 - 55 of 184 reviews
Reviewed 5 June 2016

My wife and I stayed overnight June 3rd for a conference we were attending in Grimsby. The hotel was ideal for our purposes. The staff we met were very courteous and accommodating. The room was clean though did have an airless musty smell which disappeared...More

Thank Alan B
Response from John M, General Manager at Quality HotelResponded 10 June 2016

Dear Alan B, thank you for your review. I hope all went well with your conference and I wanted to give you a heads up that we will be making some big changes at the property soon. We look forward to your next visit. Many...More

Reviewed 1 June 2016

Check in was no problem and staff was very helpful. My daughter had forgotten her toothbrush and mouthwash, but housekeeping staff brought some to our room very quickly. However, the one major drawback was breakfast in the morning. Breakfast was slated from 7 - 10...More

Thank Suzanne S
Response from John M, General Manager at Quality HotelResponded 10 June 2016

Good Afternoon Suzanne S, so happy to hear the staff were helpful and efficient with your needs. I am sorry to hear that the breakfast did not meet your needs on this particular morning. We do know that this is a popular aspect of our...More

Reviewed 29 May 2016 via mobile

Room was large. Very clean The bathroom set up felt a bit off with the toilet paper on the side..lol other than that it was a good stay and the new style single cup coffee makers are a great convenience. Wish more hotels would upgrade...More

Thank Karendoyle9908
Response from John M, General Manager at Quality HotelResponded 10 June 2016

Dear Karendoyle9908, thanks for being our guest and thank you for the review. We are very happy you enjoy the New Keurig Coffee Systems we have in the room, it seems to be a hit with all our guests. We look forward to getting you...More

Reviewed 27 May 2016

I have stayed here a few times now and i loved everything about the hotel the amenities, the room, the location, the bed and pillows were wonderful i had a great night sleep every night (wish i knew where i could get one of their...More

Thank 214donna
Response from John M, General Manager at Quality HotelResponded 10 June 2016

Hello 214donna, it's a pleasure being your Hotel of choice when staying in the Hamilton area. We are very pleased that everything about our hotel works for your needs. However if we told you where we got our pillows and you purchased one you may...More

Reviewed 24 May 2016

This hotel was older and should have renovations done to it. Our room was clean and did have a coffee pot which was abonus for me.Their breakfast was good. Very easy to get to from the QEW.The staff were friendly.More

Thank Rita M
Response from John M, General Manager at Quality HotelResponded 10 June 2016

Good afternoon Rita and thank you for staying with us. I have exiting news, big changes will be coming to the property very soon. So please keep us in mind when travelling to Hamilton and look for the changes on your next visit. Many Thanks...More

View more reviews
PreviousNext
191011121337
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$102 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (43)
Room & Suite (41)
Dining (9)
Hotel & Grounds (63)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Cindy Diane C
4 August 2015|
Answer
Response from John M | Property representative |
Dear Cindy we do not have any issues with Bed Bugs. I hope this answer will help in your decision on whether or not you will be booking. Many Thanks John Mattinson General Manager Quality Hotel Hamilton
0
Votes
Margscot
6 July 2015|
AnswerShow all 2 answers
Response from John M | Property representative |
Hello Margscot the Golden Griddle has closed up but we are actively searching out a new tenant and hope to fill the space soon. Many Thanks John Mattinson Guest Service Manager
1
Vote
Room Tips
"Right now there is no good room they are under construction."
Read review
"Sixth floor was quiet."
Read review
"Go early for breakfast."
Read review
"Request a room on top two floors, our third floor room was loud and request it in the back although all you..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite