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Holiday Inn Express Hotel & Suites Kingston

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Guests1 room, 2 adults, 0 children
Traveller (65)
Room & Suite (52)
Dining (7)

About

Location
Cleanliness
Service
Value
Located minutes from downtown and adjacent to Highway 401, we are steps away from theatre, shopping and dining choices and offer spacious, well-appointed guest rooms and suites. Start each day with our complimentary Express Start breakfast featuring features hot and cold selections. Enjoy our indoor pool, whirlpool and 24-hour fitness room. You'll appreciate the convenience of free WiFi and parking. Planning a meeting? Our Loyalist Meeting room is perfect for groups of up to 50. Visit our website for packages and special offers. Earn IHG Rewards Club Points.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
533Reviews
97Photos
5Q+A
91Room tips
Traveller rating
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Popular mentions
Stayed here for an overnight, no reservation, got a room great rate and found the room clean modern quite comfortable. happy with our stay. breakfast included. minimal selection but enough for a quick breakfast and its included with your stay. great location very close to
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Two queen beds room we booked was unavailable due to being short on housekeeping staff over Christmas. Front desk staff was apologetic and courteous for issue beyond his control - upgraded us to deluxe king and gave us 25% discount. Room was well appointed, comfortable,
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Response from Chelsea D, Front Office Manager at Holiday Inn Express Hotel & Suites Kingston
Responded 3 weeks ago
Dear SusanFToronto, Thanks for taking the time to leave a review for your recent stay at Holiday Inn Express Kingston. I apologize again on behalf of the room issues and availability during your trip. I'm glad you mentioned the desk made it up to you by giving you an upgrade and discount. It is always nice to receive a discount. Happy to hear that our Front Desk staff took good care of you and that the room was to your liking as well! We also love when our staff are mentioned in reviews! It helps inspire and motivate them to deliver exceptional customer service. I will pass along the awesome words to everyone. We hope you will come back again very soon. :-)
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It was just for one night but we had a lovely stay. There was no crazy noise at night, which was awesome since there were some ladies drinking a bit on our floor by the elevator. Sounds cringy but they moved it inside in quite an orderly fashion not that long after. It was a
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Response from Chelsea D, Front Office Manager at Holiday Inn Express Hotel & Suites Kingston
Responded 16 Jan 2019
Dear MurielDebroy, Thank you for your kind words and thank for for sharing your experience with us. I am happy to hear you had enjoyed your stay even with some minor noise. We strive to deliver a wonderful sleep, as it is what you deserve, so on busy weekends we often bring security in to put a damper on any crazy noise at night. I am glad you found your stay to be relaxing. I hope you will come back again soon when your travel needs bring you to the area! :-) Chelsea D. Front Office Supervisor
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Attended this hotel for a hockey tournament where we had a block of rooms for our teams. Apparently, they didn't get the memo and we are all placed on different floors. My two children have physical burns from the pool. When you walked in, your eyes would sting immediately.
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Response from Megan R, General Manager at Holiday Inn Express Hotel & Suites Kingston
Responded 12 Dec 2018
Good Afternoon, Thank you for your review. We take our guest comments very seriously and did enlist the assistance of KFLA Board of Health to review our aquatic center procedures once your observations were brought to our attention. They confirmed that water quality in both pool and hot tub were well within their safe zone. They also observed our pool & hot tub area ventilation appeared to be working correctly. Our goal is always to ensure that guests enjoy their stay at our property, and we do feel badly that you feel your stay was not a positive one. We welcome your return, and for you to join the many folks who found the property to be everything they wanted, and more. Best Regards,
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This is not a bad hotel. It is used often by sports teams and that’s what we were there for. Given that audience the hotel is showing some wear and tear. Our room had some stains on the floor, nothing outrageous though. The breakfast was standard HIE, but the space is really
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Response from Todd D, Front Office Manager at Holiday Inn Express Hotel & Suites Kingston
Responded 18 Nov 2018
Hi there kidtripping, Thank you for your review of the hotel during your stay with the hockey team. We hope your games went well and you enjoyed the city during your tournaments. I will pass the information along to the appropriate team about the wear and tear in the rooms/hotel. I am delighted to hear you found the staff courteous and efficient, and that you will return to our hotel in the future if your travel needs bring you here. Chelsea D. Front Office Supervisor
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All photosTravellerRoom & SuiteDining Pool & Beach
vasca idromassaggio
So crisp and clean feeling
Sala estar con yacuzzi
No door separating king bed with living/sofa bed area
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12345611
I’m not certain as well, it would be best to call them directly.
0 votes
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Hi there, Thank you for bringing this to our attention. We will update the amenities immediately to reflect this. Chelsea D. Front Office Supervisor
0 votes
Most likely the beds are 2 queen size beds. I have stayed in a Holiday Inn where they had a large room with 2 king beds. Call the hotel and ask if they have a suite with 2 king beds.
1 vote
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jacuzzi suites?
Not that I know of.
0 votes
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looking for a jacuzzi suite
"Rooms facing south may be quieter (overlook shopping plaza rather than highway)"
"Call a different hotel."
"The suites are very nice"
"Most room are good as the either face the Fort or the Harbour"
"Away from elevator"
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12345619
PRICE RANGE
US$112 - US$206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites kingstonholiday inn express kingston
LOCATION
CanadaOntarioKingston
NUMBER OF ROOMS
88
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