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Ambassador Hotel & Conference Centre

3,859 reviews
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Traveller (97)
Room & Suite (57)
Pool & Beach (4)
Overview
  • Excellent25%
  • Very good34%
  • Average24%
  • Poor12%
  • Terrible5%
Travellers talk about
“water park”(375 reviews)
“splash pad”(91 reviews)
“indoor waterpark”(38 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,859)Write a Review
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161 - 165 of 3,758 reviews
Reviewed 8 December 2017

Nice place to stay on your visit to Kingston Restaurant and Bar nice meeting place, food is very good, ample parking,can get noisy in the hallway if there are sports teams booked in Not a far drive down Princess St if you want to go...More

Review collected in partnership with this hotel
Thank R8181TVmikec
Response from Ashley M, Front Office Manager at Ambassador Hotel & Conference CentreResponded 3 weeks ago

Thank you for your review! I am so glad that you had a great stay! We hope you will come back and stay with us again soon. Please contact me personally to arrange your next visit so I can ensure your next stay is nothing...More

Reviewed 8 December 2017

Room very small,toilet needed a good cleaning with a brush to remove water stains, I'll fitting bathroom door and no fan in the bathroom. Price of room changed from date of reservation to date of arrival but after voicing my displeasure, the price was adjusted....More

Review collected in partnership with this hotel
Thank 63adelep
Response from Ashley M, Front Office Manager at Ambassador Hotel & Conference CentreResponded 3 weeks ago

Thank you so much for your review. I am glad we were able to get your reservation all sorted, and I'll pass on your kind words to him. We hope you will come back and stay with us again soon (on happier terms!). Please contact...More

Reviewed 7 December 2017

Clean, large room. Upgraded upon arrival at no additional cost. Centrally located in Kingston. Very friendly staff. Large parking lot. Restaurant nearby. Hwy nearby. Ten minutes to the waterfront and hospital. Quiet hotel, cannot bear road noise, or noise from other guests. Hotel restaurant open...More

Review collected in partnership with this hotel
Thank 241gillianh
Response from Ashley M, Front Office Manager at Ambassador Hotel & Conference CentreResponded 3 weeks ago

Thank you so much for your review. I am so glad you enjoyed your stay with us! I appreciate all your kind words! We hope you will come back and stay with us again soon. Please contact me personally to arrange your next visit so...More

Reviewed 5 December 2017

Some of the wait staff cleaning up in the ballroom after around 12:00 looked like they hated their job! This is the only complaint I have otherwise it was fantastic and I would recommend it to all my friends.More

Review collected in partnership with this hotel
Thank Debbie B
Response from Ashley M, Front Office Manager at Ambassador Hotel & Conference CentreResponded 3 weeks ago

Thank you so much for your review. I am so glad that for the most part, you enjoyed your stay with us! We hope you will come back and stay with us again soon. Please contact me personally to arrange your next visit so I...More

Reviewed 4 December 2017

As a connference centre and banquet facility, there were no complaints. It was evident that the front lobby and ballroom were clean, updated and impressive. The room, however, was not. Paint chipping off the walls, mystery stains on the walls. Someone must have spilled juice...More

Review collected in partnership with this hotel
Thank 970disappointed
Response from Ashley M, Front Office Manager at Ambassador Hotel & Conference CentreResponded 3 weeks ago

Thank you so much for your review. I am terribly sorry that your stay was less than fantastic with us. I'll definitely pass on your feedback to our maintenance and housekeeping team to ensure steps are taken to ensure this does not happen again. On...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$91 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kingston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$91 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kingston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (97)
Room & Suite (57)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Aurora R
2 November 2017|
Answer
Response from Erin M | Reviewed this property |
The pool is indoors, so weather doesn't determine if it's open or not. You should probably call the hotel and ask if it is closed for repairs/cleaning so you know for sure.
0
Votes
BMD120913
12 June 2017|
AnswerShow all 3 answers
Response from Nancy F | Reviewed this property |
Not a nice hotel or area for a honeymoon. book on Lake onario with a full water view, walk to everyrhing.
0
Votes
Joshua D
28 May 2017|
AnswerShow all 2 answers
Response from Joshua D | Reviewed this property |
You are entitled to a refund for hotels that do not have a certain standard.At this point I have 3 legal cases pending against hotels or hotel chains.You as a renter have entered a legal contract to have a safe,healthy... More
0
Votes
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Room Tips
"No microwave it does have a mini-fridge that will take almost 24 hours to get cold."
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"Room rating based on previous exp. This visit was business meeting only"
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"Book the sixth floor if you like the quiet."
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"Move on to the next available hotel"
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