We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Four Points by Sheraton London

Hotwire.comUS$90*
View Deal
#11 of 41 Hotels in London
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Four Points by Sheraton London
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

427 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 421: English reviews
Start your review of Four Points by Sheraton London
 Click to rate
Ontario
Reviewed 4 days ago NEW

We were there again for a dance competition. We had a wonderful time - the hotel is a huge reason for that. From the first impressions of lobby, friendly welcoming staff to the moment at check out when they ask if all was well - a caring, comfortable environment. The restaurant goes out of its way to provide excellent food...

 Report
Helpful?
Thank Tella66
Jessica A, Director of Operation and Revenue Manager at Four Points by Sheraton London, responded to this review

Dear Tella66, Thank you for taking the time to review your recent stay with us on TripAdvisor. l am very happy to hear that you were pleased with our customer service and that Teresa and Maria in the restaurant were very helpful and cheerful. We look forward to welcoming you back for another great stay. Sincerely, Jessica Abbado Director of...

HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017 via mobile

We have spent 10days on vacation at the Four Points Sheraton and couldn't find one negative point to reflect in rating. On arriving at the hotel on first day the reception staff made us feel so welcomed and that hospitality continued throughout the duration of our stay - Laura, Madison, Henry & Ahmed covered most of the shifts and they...

 Report
Helpful?
2Thank Norma M
About Hotel's Favourite Review
Jessica A, Front Office Manager at Four Points by Sheraton London, responded to this review

Dear Norma M Thank you for your review and naming us the best hotel in London, we like to think we are too. Its an honor for our team members when they are specifically remembered by name for their outstanding service and we will be sure to share this feedback with them. We hope you are able to travel to...

Sault Ste. Marie, Canada
Reviewed 1 week ago via mobile

Disappointed with service at Check in. Management was demeaning and left a bad taste in my mouth during my stay. They don't seem to address issues respectfully and I think I'm done with chances. Answers to my concerns were short and abrupt. I asked to speak to the Manager who called back and left a message only confirming their decision...

 Report
Helpful?
Thank joethetraveller1971
Jessica A, Director of Operations and Revenye Manager at Four Points by Sheraton London, responded to this review

Dear Joethetraveller1971 As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology on your issues. We have shared your feedback to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable...

London, Canada
Reviewed 2 weeks ago

Today I went to Four Points by Sheraton for Easter Brunch. My family and I have enjoyed multiple large brunches here for the last several years. We are usually used sitting in the grand ballroom, however this year they sat us in the lounge. At first, I thought it was odd, but the lounge had a nice atmosphere to it....

 Report
Helpful?
2Thank Jillian_dawson
Jessica A, Director of Operations and Revenue Manager at Four Points by Sheraton London, responded to this review

Dear Jillian, Thank you for taking the time to leave your feedback. We did try to create a more intimate sitting this Easter for families, by choosing to use the lounge. It is always our goal to not only meet, but also exceed the expectations of our guests, which we failed to do with you. I would greatly appreciate connecting...

Welland, Canada
Reviewed 2 weeks ago

Our group of 20 experienced Hospitality at its best. All of us where very pleased with our stay at the Four Points Sheraton. We had a wonderful group meal at Vic's on Wellington, the hotel restaurant,where the service was excellent and the food hot and delicious. Our rooms where large and comfortable. We held a hospitality suite in the Manchester...

 Report
Helpful?
Thank Sing308
Jessica A, Director of Operations and Revenue Manager at Four Points by Sheraton London, responded to this review

Dear Sing308, Thank you for your kind words and valuable feedback. I am glad that you were able to experience our service and enjoy the delicious food our chef's team creates each and every day. We will share this great feedbackto our entire team, and can't wait to welcome you back to the hotel! Sincerely, Jessica Abbado Director of Operations...

London, Canada
Reviewed 2 weeks ago

 Report
Helpful?
Thank Allan H
Jessica A, Guest Relations Manager at Four Points by Sheraton London, responded to this review

Hamilton, Ontario, Canada
Reviewed 2 weeks ago via mobile

 Report
Helpful?
Thank Jim K
Jessica A, Director of Operations and Revenue Manager at Four Points by Sheraton London, responded to this review

Toronto, Canada
Reviewed 2 weeks ago

 Report
Helpful?
Thank Carol M
Jessica A, Director of Operations and Revenue Manager at Four Points by Sheraton London, responded to this review

Hamilton, Canada
Reviewed 2 weeks ago

 Report
Helpful?
Thank vanyieck
Jessica A, Director of Operations and Revenue Manager at Four Points by Sheraton London, responded to this review

Owen Sound
Reviewed 3 weeks ago

 Report
Helpful?
Thank PCbailey
Jessica A, Director of Operations and Revenue Manager at Four Points by Sheraton London, responded to this review

99 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (80)
Viewed
Room/Suite (23)
Viewed
Bathroom (3)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (5)
Viewed
Family/Play Areas (1)
Viewed
Other (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (1)
Viewed
Room/Suite (5)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (8)
14/05/2017 15/05/2017
Hotels you might also like...
Travellers also viewed these London hotels
Westminster
Hampton Inn by Hilton London
Show Prices
Show Prices
Show Prices
Central London
Delta Hotels by Marriott London Armouries
Westminster
TownePlace Suites London
Westminster
Courtyard London
Courtyard London
#17 of 41 in London
320 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
Show More
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton London staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Four Points by Sheraton London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for 200 - 250? High ceilings”
Tella66, 26 Apr 2017 | Read review
“Try not to overlook the parking lots, the inside gardens are more peaceful.”
CarolM875, 10 Apr 2017 | Read review
“Stay somewhere else!”
Moviestu64, 3 Apr 2017 | Read review
“choose upper floor rooms.”
611riada, 6 Mar 2017 | Read review
“Staff goes above and beyond - every time!”
ngabriele2017, 14 Jan 2017 | Read review
5 of 5
Hotwire.com
US$90* /night
View Deal
TripAdvisorUS$90
PricelineUS$90
Orbitz.comUS$90
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates