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Holiday Inn Hotel & Suites London

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#19 of 41 Hotels in London
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Hotel & Suites London
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101 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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Windsor, Ontario, Canada
Reviewed yesterday NEW

My daughter and I stayed here overnight while in London to shop. Good location, close to White Oaks Mall and lots of other stores, just off the highway. Check-in and out was easy and quick. Nice indoor pool area with a hottub. The hottub had a few jets that did not work but was still nice and relaxing after a...

Thank travelgs
Thorold, Canada
Reviewed 15 February 2017

the staff were very accommodating...they allowed early check in (3 hours early) and late check out to match our scheduled events while in town. The restaurant in the hotel was closed during our stay so a complimentary continental breakfast was provided in the lobby. Our room, a king suite, was clean and comfortable. The bed and linens were excellent. The...

Thank dowkarh
About Hotel's Favourite Review
Management response:

Dear dowkarh, Thank you for taking a moment to share your review of the Holiday Inn Hotel and Suites London. I'm so pleased to hear that you enjoyed your stay with us! As my staff and I strive to deliver welcoming, helpful service and clean, comfortable accommodations, I'm glad that you were satisfied with the service you received, and found...

Reviewed 2 weeks ago via mobile

Hotel was extremely clean. Location was great for hospital stay and close to shopping and restaurants. Staff very helpful with our daughter after her surgery. We didn't get to use the poop but it also looked very clean and well maintained.

Thank 634kimg
Management response:

Dear 634kimg, Thank you for taking a moment to review the Holiday Inn Hotel and Suites London. I'm so pleased to hear that you and your family were satisfied with your stay! It's the Holiday Inn standard to ensure that our guests receive comfortable accommodations and friendly, attentive service, and feedback like yours lets us know we're getting it right....

Windsor, Canada
Reviewed 3 weeks ago

We booked a King Suite for one night one our way through to a funeral. We were very tired and the bed was SOO comfortable. I haven't slept well in a few weeks and I slept a full 7 hours. The room was very clean and the staff was very courteous. A few days after our stay I noticed a...

Thank t4c22
Management response:

Dear t4c22, Thank you for taking a moment to share your review of the Holiday Inn Hotel and Suites London. While I'm sorry that the reason for your travel was a somber one, I'm glad that we could provide you with a comfortable place to rest and relax. As well, I apologize for the accidental duplicate charge to your credit...

St. Catharines, Canada
Reviewed 19 April 2017 via mobile

Not a bad stay here... got a king corner suite which was fantastic in terms of space. The hotel staff were great and friendly. The pool was great size and fit lots of people - good with a hockey tourney going on. Stellar location. The care and cleanliness could have been much better. The room looked tired and could use...

Thank EnjoyinStaycations
Management response:

Dear EnjoyinStaycations, Thank you for sharing your review of the Holiday Inn Hotel and Suites London. While I'm pleased to hear that you enjoyed your time with us overall, I'm sorry that elements of your stay were less than wholly satisfactory. Ensuring that our guests can relax in clean, comfortable accommodations is the Holiday Inn standard, however it's clear from...

Worcester, Massachusetts
Reviewed 5 April 2017

We stayed here for a few nights on a team trip to Western University. When we booked the rooms, breakfast was not included but could be added for $10pp which we did. Upon arrival (it was not the easiest place to get to at about 4PM when we arrived, traffic in that area is tough and the turn into the...

Thank cauliflwer
Management response:

Dear cauliflwer, Thank you for taking the time to share your concerns about the Holiday Inn Hotel and Suites London. I'm sorry that your time with us was less than wholly satisfactory. I understand that an on-site breakfast is worth a great deal to travellers, and I would like to extend my sincere apologies for the inconvenience that you experienced...

Wasaga Beach, ON
Reviewed 25 March 2017 via mobile

We visited here last minute and the area was extremely busy making the hotels in the area very busy. The staff went out of their way to assist us to locate accommodations and because of their extra help we returned and stayed onsite. We were so thankful for the assistance.

Thank kkris18
Management response:

Dear kkris18, Thank you for taking a moment to share your review of the Holiday Inn Hotel and Suites London. I'm happy to hear that you were pleased with the service you received during your stay! In an effort to make travelling in and around an unfamiliar location a little less stressful and a lot more manageable, my Guest Service...

Reviewed 15 March 2017

This is my second Holiday Inn in a week with a closed restaurant. It would be nice if they could update their website to advise potential guests accordingly as some people like myself find it important to have dining facilities on site to avoid further travel after a long day. The hotel was fine, dated but clean. Staff very friendly...

Thank ontariopappy
Management response:

Dear ontariopappy, Thank you for sharing your concerns about the Holiday Inn Hotel and Suites London. While I'm glad that you were pleased with the service and accommodations you received during your stay, I'm sorry that your time with us was less than wholly satisfactory. I apologize for any inconvenience caused by the restricted hours of our restaurant. Breakfast service...

Reviewed 8 March 2017

Staying here year after year while attending the London Boat Fishing and Outdoor Show,you people always seem to one up yourselves every year.Another fantastic stay as usual.From the start at check-in,the smiling face of the desk clerk greeting us once again,to the wonderful staff that clean the rooms,the cleanliness of the room,the pool.the lobby, you guys Rocked it once again.With...

Thank Ric T
Management response:

Dear Ric T, Thank you for sharing your review of the Holiday Inn Hotel and Suites London. I'm so pleased to hear that you enjoyed your recent stay--and your stays in the past--so thoroughly! My staff and I value the loyalty of guests like yourself, and strive to earn it by providing consistently high-quality service and accommodations to ensure that...

Reviewed 23 February 2017

This is my go to hotel in London, primarily because of the location, the rooms and especially the front desk staff. I would have given the hotel 5 stars, however, there are a few rooms where the air conditioning could be better. The rooms are very clean, and there are nice size TV's in each room. The internet speed is...

Thank DapperDan247
Management response:

Dear DapperDan247, Thank you for taking the time to share your review of the Holiday Inn Hotel and Suites London. It's wonderful to hear that you enjoyed your time with us! I'm so glad that our accommodations and amenities have been satisfactory, and that you've found our location convenient to your needs. While it is the Holiday Inn standard to...

56 photos of this hotel

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Management photos: Courtesy of the property manager

All Management Photos (48)
Business Centre/Function Rooms (5)
Hotel & Grounds (13)
Pool/Beach Area (4)
Room/Suite (15)
Dining (2)
Other (9)
11/06/2017 12/06/2017
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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Having just completed a full renovation of the entire hotel, our staff are waiting to welcome you. Conveniently located only minutes from the downtown core and Highway 401, with quick access to local destinations such as the London Convention Centre, London Life, 3M, Labatt's, General Dynamics, The Original Cakerie, Toronto Dominion, Budweiser Gardens, The Western Fair District and many other popular attractions. The Holiday Inn Hotel & Suites London understands the demands on today's travelers and we strive to be your home away from home while in London. Offering newly designed guestrooms which include luxury linens, the latest in pillow top mattresses and an assortment of pillow types, you are sure to enjoy a good night's rest! Complimentary Wi-Fi access is available in guestrooms and all public areas and a 24 hour Business Centre is available for your convenience. No need to forgo your fitness routine, try out our full fitness environment complete with free weights and indoor pool. Boasting a Boutique style ambience, we offer a number of elegant and naturally lit meeting rooms perfect for executive retreats or more intimate events. At the end of the day, connect with friends and colleagues in "Flavurs" Kitchen & Bar - reminiscent of a Canadian country kitchen and pub, you are sure to find a warm and welcoming atmosphere! ... more   less 

Additional Information about Holiday Inn Hotel & Suites London

Address: 855 Wellington Rd, London, Ontario N6E 3N5, Canada (Formerly London Hotel & Suites)
Region: Canada > Ontario > London
Price Range: £67 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites London 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
London Hotel London
London Hotel And Suites
Radisson Hotel London
Radisson London
Hotel London Radisson
London Radisson
Holiday Inn Hotel & Suites London Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites London staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Hotel & Suites London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on back side of building have less traffic noise.”
travelgs, 29 May 2017 | Read review
“Ice machines are on every other floor.Odd floors I believe”
, 8 Mar 2017 | Read review
“Corner suite, but other rooms are good also”
DapperDan247, 22 Feb 2017 | Read review
“The ice machines are loud so ask for a room away from them.”
lugnut_9754, 10 Nov 2016 | Read review
“corner king suite was spacious”
kimdV2637VO, 26 Jul 2016 | Read review
5 of 5
US$96* /night
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Prices are for 1 room, 2 adults
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