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DoubleTree by Hilton Hotel London Ontario

0.3 miles from London centre
  • Pool
  • Fitness centre
  • Restaurant
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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300 King Street, London, Ontario N6B1S2, Canada
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352 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Strathroy, Canada
Reviewed 3 days ago NEW

Thought booking a higher floor it would be quiet... Lots of noise outside our room. 3am in the morning people making noise.. pounding on our door and other doors. not a good sleeping experience at all. Room was nice, staff was very nice. No complaints other than noise

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank M7435EZjasonp
Hamilton, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We stayed at the Hilton Wed-Fri we wanted rooms close by and the great guest service agent moved some things around to ensure this happened. He also checked in with us mid stay to make sure are visit was going well. Overall great experience.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank meeschell
About Hotel's Favourite Review
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your kind comments regarding your last stay at the new DoubleTree. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice!

Reviewed 5 days ago NEW

Great night out with friends, was able to get a room instead of making the trek home. Very friendly staff, great price on the room. Comfortable, quiet room. Easy to get to and from the hotel. Close to downtown and all amenities. Would recommend to anyone!

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Thank Scott J
Chatham, Canada
Reviewed 5 days ago NEW

Overall great stay with very professional and friendly staff. Room was clean with everything we needed. Would stay again! I will tell my friends and family what a lovely experience this was. Thanks Doubletree!

Review collected in partnership with DoubleTree by Hilton
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Thank A8544NPlauraw
Reviewed 5 days ago NEW

Great Value! Clean Room. Was just an overnight stay out of town. No issues at all. Great location, close to downtown and all entertainment venues. Easy to get to, great access to parking. Easy to get in and out of parking garage. Hotel was busy with hockey tournament but no disruptions for me at all. The staff handled all patrons...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Scott J
West Lorne
Reviewed 6 days ago NEW

Rooms were great. Unfortunately our room was facing the same side as the passenger and cargo train tracks and the ambulance station. On top of that we were woken up at 3:00 am to loud screaming and foul mouthed men fighting/arguing and banging noises on our wall. Found out in the morning our room number plate was ripped off the...

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1Thank trudyb665
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

I am very sorry that you felt this way, and appreciate sharing us your experience. It provides us the opportunity to improve ourselves further. While we have made concessions as a gesture of goodwill in light of the circumstances, I regret that this has not met your expectations. We hope that you consider us again once more in the future,...

London, Canada
Reviewed 6 days ago NEW

My husband and I stayed at this lovely property to attend an event at the attached Convention centre. The room was incredible. Large and roomy, yet very cosy! Everything was perfect, including breakfast in blakes, I highly recommend the breakfast buffet, it was fresh and one of the best I have enjoyed in a long time!

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Thank JCCalvert
Mississauga, Canada
Reviewed 1 week ago NEW

Booked through an agent (Hockey Tournament) and was quite pleased with everything until my Son cut his foot on the bottom of the pool from a tile that was sticking out when he jumped into the pool. Also, had my credit card stolen from my coat pocket and was only called about the numerous usages the day after from my...

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Helpful?
Thank carolasalo
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your feedback regarding your experience at our hotel and I sincerely apologize for the issue that you experienced. I have reviewed your comments with the respective departments for necessary action. We endeavour to make it right for our guests when problems are brought to our attention and I regret that we did not meet your expectations.

Toronto, Canada
Reviewed 1 week ago via mobile

The hotel is nice and the room was comfortable and clean. That usually makes us very happy. I have given many reviews over the last 12 years.....this is a rare negative one from me. The unfortunate part was, we paid for parking with in and out privileges and went out for dinner, came back at 9 pm and were told....sorry...

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Helpful?
1Thank smilingmick
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your feedback. I understand your frustration and I apologize for your experience. I have addressed your concerns on an individual basis to ensure all our associates deliver the level of customer service our guests expect. We value your business and hope that you will re-consider staying with us again to allow us the opportunity to create a...

Toronto, Canada
Reviewed 1 week ago

We were in town for the London Devillettes Hockey Tournament. I called the hotel in advance regarding pre-arrival room selection to ensure the room had specific amenities. The associate I spoke to was very kind and understanding of my needs. She told me she would take care of my needs and call me back to confirm they would be met....

Review collected in partnership with DoubleTree by Hilton
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Thank Toronto575

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about DoubleTree by Hilton Hotel London Ontario

Address: 300 King Street, London, Ontario N6B1S2, Canada (Formerly Hilton London Ontario)
Region: Canada > Ontario > London > Central London
Price Range: £94 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel London Ontario 3.5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, HotelsforEveryone, Hotels.com, Expedia, Hotwire and Travelocity so you can book your DoubleTree by Hilton Hotel London Ontario reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Ontario Hotel London
London Hilton
DoubleTree By Hilton Hotel London Ontario
Hotel Style:
#17 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London Ontario staff and other travellers.
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4 months ago
Ancaster, Canada
5 months ago
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Questions? Get answers from DoubleTree by Hilton Hotel London Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the north side of the building if you are wanting a good night somewhat quiet sleep.”
 of 5 bubbles trudyb665, 13 Feb 2017 | Read review
“Private Access rooms are very quiet.”
  • Large and yet cosy! Beautiful room with beautiful view.
 of 5 bubbles JCCalvert, 13 Feb 2017 | Read review
“The higher up the better the view. Try to get breakfast included.”
 of 5 bubbles stutchdes52, 25 Jan 2017 | Read review
“Use the HHonours app to pick your room.”
 of 5 bubbles Laurachit21, 20 Dec 2016 | Read review
“Avoid rooms with adjoining doors, you can literally hear and understand every word people say, which means they can do the same for you too”
 of 5 bubbles Everydays_a_h0liday, 24 Oct 2016 | Read review
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