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DoubleTree by Hilton Hotel London Ontario

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Traveller (46)
Room & Suite (275)
Dining (60)
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Overview
  • Excellent50%
  • Very good29%
  • Average12%
  • Poor4%
  • Terrible5%
Travellers talk about
“double tree”(35 reviews)
“warm cookies”(13 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel London Ontario
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel London Ontario
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (555)
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261
158
70
26
29
Show reviews that mention
All reviewsdouble treewarm cookiesconvention centergreat hoteldance competitionroom was cleanlondon ontarioupon checkhockey tournamentdowntown coreearly checkdowntown areaenjoyed my staypool and hot tubwould stay here againconvenient locationa great stay
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1 - 5 of 544 reviews
Reviewed 6 days ago

We stayed only one night in this downtown London hotel. We were pleased with the facilities and the staff. A minor mix-up with reservations was quickly remedied by the helpful and friendly front desk staff. Our room was meticulously clean and well-equipped.

Thank 44me
Response from Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London OntarioResponded 6 days ago

Thank you for your comment. Its always a pleasure to hear our guests compliment our endeavor. Your thoughts were shared with our team. Waiting your next visit for giving you the same excellent service.

Hotel's Favourite
Reviewed 18 April 2018

I stay at this hotel around 6 times a year for a week at a time. I have never not felt welcome, comfortable and well looked-after. Roy on the front desk can't do enough for you, and Rebecca in the bar greets me like Norm...More

Thank AJT1979
Response from Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London OntarioResponded 18 April 2018

Thank you for your comment. Its always a pleasure to hear our guests compliment our endeavor. Your thoughts were shared with our team. Waiting your next visit for giving you the same excellent service.

Reviewed 1 week ago

Travelling a lot for business, I want things to be simple. This is what I experienced. As well it is hard to eat healthy on the road, and the restaurant/bar staff helped me pick out the best food I had the whole week. I would...More

Review collected in partnership with DoubleTree by Hilton
Thank geurs2018
Response from Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London OntarioResponded 1 week ago

Thank you for your comment. Its always a pleasure to hear our guests compliment our endeavor. Your thoughts were shared with our team. Waiting your next visit for giving you the same excellent service.

Reviewed 1 week ago

Very comfortable 4 night stay. Was there for a dance competition and the hotel is connected to the convention center which made it easy for the kids to go back and forth safely. We will stay again at this hotel

Review collected in partnership with DoubleTree by Hilton
Thank Angela B
Response from Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London OntarioResponded 1 week ago

Thank you for your comment. Its always a pleasure to hear our guests compliment our endeavor. Your thoughts were shared with our team. Waiting your next visit for giving you the same excellent service.

Reviewed 2 weeks ago

From the onset, our room smelled very musty....almost smokey. We were there as a group to attend a small wedding. My sister had booked a room with certain provisions as her husband is wheelchair bound. They agreed to accommodate her. The wedding took place but...More

Thank ujp2018
Response from Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London OntarioResponded 2 weeks ago

Thank you for taking the time to post a comment. We appreciate the feedback our guests provide as it helps us improve the service we deliver. I apologize that your experience did not meet your expectations, and I have shared your comments with the appropriate...More

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Most Booked Properties in London
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$118 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$118 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (46)
Room & Suite (275)
Dining (60)
Pool & Beach (24)
Amenities (30)
Business Centre & Event Rooms (1)
Questions & Answers
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Byron P
23 April 2018|
AnswerShow all 2 answers
Response from turningpointco1 | Reviewed this property |
Saturday & Sunday parking on the street is allowed, except between the hours of 2-5am. To save money I parked on the street and moved the car between those hours, all was fine. Park in the hotel underground garage if you... More
1
Vote
Gennie S
9 October 2017|
AnswerShow all 3 answers
Response from Arlene M | Reviewed this property |
Nope; it's all contained within the hotel...
0
Votes
asain69
15 June 2017|
AnswerShow all 4 answers
Response from Brian H | Reviewed this property |
No but they have a fantastic breakfast buffet for 15$
1
Vote
Room Tips
"View your room first to ensure it is clean and doesn't smell musty."
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"Do not stay on private floors"
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"don't stay here go to the best western"
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"Honestly, all the rooms seemed to be good."
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