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Sheraton Gateway Hotel in Toronto International Airport

Booking.comUS$233*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Gateway Hotel in Toronto International Airport
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1,954 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEWvia mobile

Overnighting at Pearson, we got an accessible room with our daughter. This was the best room we have used in the 15 years traveling with a wheelchair. No trouble entering and exiting. Room between beds. A bathroom that is truly accessible. Thank you for the experience

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Helpful?
Thank Wallcrlr
Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 21 March 2017

It's been quite a few years now since I've last stayed here and I must stay I was pleasantly surprised at the new level of this hotel. Of course there has been a price increase with the new level too ;) The staff was all so friendly and helpful which was so lovely to see! Right upon check in they...

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Helpful?
1Thank MrMrsTravel
About Hotel's Favourite Review
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for sharing your recent experience in our hotel; I am glad that you enjoyed a comfortable stay. Thank you also for your comments on my staff, I will share your message so that they receive your acknowledgement. We look forward to welcoming you back to the Sheraton Gateway Hotel, Toronto Airport when you journey through Pearson Airport again....

Reviewed 4 days ago NEWvia mobile

We have stayed at this hotel before when flying out of Toronto. For the most part it is a nice hotel, great location, comfortable rooms, but pricey. My only real complaint is the waiter service. When i pay $20 for a meal i could get at any decent diner for $9.95 i expect the service to be worth the other...

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Helpful?
Thank Bill P
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for taking the time to share your recent experience in our restaurant. I am glad that you enjoyed the comforts and convenience of our hotel but disappointed to read of your dining experience. I am extremely sorry that your server did not observe the basic serving etiquette and assure you that we will reiterate our standards to the...

Fall River, Canada
Reviewed 6 days ago NEW

If you are leaving from Terminal 3 at Lester Pearson Toronto International Airport the Sheraton, attached the Terminal 3, is the best. SOOOO very convenient. The beds are the most comfortable ones at a hotel. The hotel is attached to Terminal 3. Get up in the morning and you're already at the airport. No shuttle, no bus, no rental to...

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1Thank Nancy H
Belleville, Canada
Reviewed 6 days ago NEWvia mobile

Highly recommend this hotel. We found it very accessible from the arrival at Toronto airport. I must admit it seemed like a long time to get to the rail service then dragging our luggage quite a distance to the hotel but it was all worth it. The staff was friendly, helpful and the restaurant staff equally welcoming. Needless to say,...

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Helpful?
Thank 613travelstheworld
Sudbury, Canada
Reviewed 6 days ago NEW

we have all experienced the runway issues at Pearson... yup, the cancelled flight and the lack of responsibility "Not our problem!" we are told as we abandoned the gate mere moments before boarding. Thank goodness the Sheraton Gateway had rooms (at a reasonable rate) a warm welcome ("Come right over"), a room with a view, and yes, a pool for...

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Helpful?
Thank Hugh K
Boca Raton, Florida
Reviewed 1 week ago

The hotel located at terminal #3 basically inside the airport. My windows were facing airport, but I did not hear any planes going up or down. Just a little to much lite was coming from terminal. The room had king size bed. The bed was firm and comfortable with to many pillows. Considering that my plane was very early in...

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Helpful?
Thank VSPE
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I am glad that you enjoyed the quiet comforts and convenience of our hotel. We look forward to welcoming you back to our hotel when your travels bring you through Pearson Airport. Sincerely, Catherine Velie General Manager

Ottawa, Canada
Reviewed 1 week ago

Spent Friday night at the hotel with my grandchildren and daughter and son-in-law. We had an absolutely wonderful time. Rooms were very spacious and comfortable. The staff was friendly and always ready to help. Our grandchildren loved the pool. We went 3 times!!! Then there was the delicious and copious breakfast on the Club floor. So quite the memory! Even...

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Helpful?
Thank susangosselin3
Sault Ste. Marie, Ontario
Reviewed 1 week ago

Just spent one night here when our flight was cancelled by A.C. (Love that airline, not....). The hotel was very convenient to the airport, which was a big feature for us. Rooms were ok. Beds were not the best ('flimsy' is the best I could describe it. If you moved, the entire bed frame moved). Bathroom was very tight &...

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Helpful?
Thank MSkinner
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for choosing to stay with us during your recent unscheduled stopover in Toronto. I am glad that you enjoyed the comforts of our club floor. Thank you for acknowledging the services of my team. I will share your comments with the Club Lounge attendant; she is a great ambassador for our hotel and always goes the extra mile...

Vancouver, Canada
Reviewed 1 week ago

The hotel is convenient to thee airport but don't expect a quiet room. Not because of the airplanes -- rather the HVAC system is old and dated and makes enough noise that you would not hear the planes, sirens or other disturbances. While the Manager eventually got me a new room for the second night, it was almost as bad...

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Helpful?
Thank jeffman29
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I appreciate you taking the time to share your feedback following your recent stay in our hotel. I am very sorry that your stay was not what you hoped it to be and we did not provide you with a restful night’s sleep. Can you please share more details of your visit so that we can investigate and correct the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Sheraton Gateway Hotel in Toronto International Airport is the only full service hotel located in Toronto's Pearson International Airport. Our climate controlled walkway connects you to Terminal 3, with access to Terminal 1 and the Union Express Train to downtown Toronto just a short distance away. ... more   less 

Additional Information about Sheraton Gateway Hotel in Toronto International Airport

Address: Terminal 3, Toronto International Airport, Mississauga, Ontario L5P 1C4, Canada
Region: Canada > Ontario > Mississauga
Price Range: £110 - £254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Hotel in Toronto International Airport 4*
Number of rooms: 474
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Also Known As:
Sheraton Hotel Toronto Airport
Toronto Sheraton
Sheraton Gateway Hotel Toronto
Hotel Style:
#14 Family Hotel in Mississauga
#16 Business Hotel in Mississauga
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gateway Hotel in Toronto International Airport staff and other travellers.
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Questions? Get answers from Sheraton Gateway Hotel in Toronto International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are needing some items like toothpaste, toothbrush, comb, the hotel will provide you with them free of charge.”
nancyh849, 16 May 2017 | Read review
“Why not get one with view of planes and runway”
HughK770, 16 May 2017 | Read review
“Away from terminal mainly 4-5 floors”
VSPE, 14 May 2017 | Read review
“Choose a different hotel!”
jeffman29, 9 May 2017 | Read review
“You can ask for a view of the airport runway.”
SeahurstJuan, 9 May 2017 | Read review
5 of 5
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US$233* /night
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Prices are for 1 room, 2 adults
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