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Pelican Suites

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30 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Mississauga, Canada
Reviewed 2 days ago NEW

Had to cancel my booking...understood would be charged the nightly rate (approx. $120). They charged my credit card $759.80. Would not respond to repeated emails and phone calls to refund the $500 deposit (what's the deal with that) and the "cleaning fee" of a room I never stayed in. booking.com finally applied pressure and 2.5 weeks later I got my...

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Helpful?
Thank arlene W
Brockville
Reviewed 4 weeks ago via mobile

Staying on nov 12 in ottawa but as the other review said customer service us lacking...i was surprised that there is $500 deposit taken meanwhile no where in booking.com does it state this...then they fully charge card week before arriving?? I call and say when i check out can we pay cash instead and reply i get was no...very unhelpful...

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Helpful?
Thank Kozican
Bristol, United Kingdom
Reviewed 5 weeks ago

To experience a stay in such a perfect location, comfortable surroundings and amazing hosts is very rare but Pelican Suites Harbourview Estates in Toronto offered all this and more. Location - couldn't be better, pretty much next door to the Air Canada Centre and only 2 minutes walk to the CN Tower, Ripleys Aquarium, Rogers Centre and Union Station and...

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Helpful?
Thank jonk772
pelican2015, General Manager at Pelican Suites, responded to this review

Thank you Jon for staying with us. I am glad we could make your stay comfortable and do look forward to you and your family visiting us very soon. Regards Dave

St. John's, Canada
Reviewed 27 October 2016

Stayed for 4 ngts. The only courteous person was security and he could not answer my questions, I had issue with TV and water on floor in bathroom, could not talk to anyone, no info or person to talk to. Took my deposit a month before I checked in and charged an admin fee that was not on my booking...

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Helpful?
Thank LorettaSmith2013
Dubai, United Arab Emirates
Reviewed 22 October 2016 via mobile

I made one of the biggest mistakes by booking a suite with Pelican, which I shall repent for a long time. Booked a 1-bedroom suite in August-2016 for a 20-days stay in October-2016. They were supposed to charge my credit card for the rental 14 days prior to my stay, but was surprised to see them charge my credit card...

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Helpful?
Thank Amit B
pelican2015, General Manager at Pelican Suites, responded to this review

Hello Amit, It is extremely sad that customer like yourself end up misguiding customers but social media has its boons and bane. Firstly when you contact us referencing to your reservation you were very reluctant at the quote given to you considering which we gave you a highly discounted rack rate. Post making the payment , you specifically asked whats...

Reviewed 16 October 2016 via mobile

Have arrived in one of the Boston Appartments and we had are concerns, mainly due to how they require you to pay prior to arrival with card details and other forms they request you fill in. However the concerns soon disappeared once we opened the front door....it was the most beautiful apartment weve ever stayed in, infact it was soo...

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Helpful?
Thank Kate T
Emirate of Dubai, United Arab Emirates
Reviewed 16 September 2016 via mobile

After flying for 15 hrs i come in to a very dirty apartment where i had to buy my own bed sheets and clean around to be able to stay in for the night even though they claim they are a 5 star apartment in reality it is a star or 2 and thats only because of the location so...

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Helpful?
Thank Ealchaikh
Dhahran, Saudi Arabia
Reviewed 6 August 2016

Very disappointed with the property, when arrived it was dirty so we had to clean from top to bottom. A/C did not cool enough, put several inquiries with no response. Property needs a major refurnish to be considered "upscale": walls, floor, drapes, furniture all must be replaced. Even a simple request was not satisfied for a coffee maker. Definitely not...

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Helpful?
Thank RaulErnestoPaz
Overland Park, Kansas
Reviewed 4 August 2016

Stay away from this company. I had the worst experience dealing with. I had booked well in advance to attend a family wedding in Mississauga. Three days before they cancelled my reservation via emai. When I called them to get an explanation , manager was never to be found. Every person that works in that company is a lier. Nobody...

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1Thank akhan64
Charlottetown, Canada
Reviewed 13 June 2016

While we didn't stay at this exact location here's our story. We booked 5 nights with Pelican Suites (65 Bremner) in Toronto, We booked our reservation and paid $500 deposit in January 2016. We stayed in touch to make sure our reservation was good, one day we went on to see if we could book our location (just out of...

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Helpful?
3Thank Cassie M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Located right Opposite to the square one mall at a distance of 600 meters this great beauty is the pride and the flagship of the company. Individually furnished, the apartments boast hardwood floors and 9-foot ceilings. Pelican Suites range from 650 Sq Ft. condos to executive 2000 sq ft Pent houses with amazing Amazing 30,000 sq.ft. of amenities These furnished apartments are not just ordinary extended stay suites. They are passionately created to serve as a home away from home to corporate customers and relocating families. Whether you need the suite for short term stays like a few days or want to call it your home for a few months. We will ensure you have a fantastic time. Suite Details: •Fully Furnished Suite •Fresh Cotton Linens and Towels Provided •Fully Equipped Kitchen with all Major Appliances including Full Size Fridge, Stove and Oven and Dishwasher •Coffee Maker, Kettle, Toaster and Microwave included •Bathrooms equipped with Hair Dryers •High Speed Internet and Cable TV •Private Phones with Personal Voicemail •Free US and Canada Long Distance Calling •TV/DVD Player •Most Suites have Flat Screen TV's •In-Suite Laundry Facilities •All Utilities Included •Alarm Clocks in Bedrooms •Individual Climate Controlled Heat / AC •Smoke and Heat Detectors in all Suites •Complete Postal / Mailbox Service Building Amenities: - Beautiful Grand Lobby & Lounge - Fitness center - Swimming Pool - Sauna - Billiards room - Yoga Studio - Outside BBQ Area - 24 hours Supermarket within the building vicinity - Over 30,000 square ft of facilities. ... more   less 

Additional Information about Pelican Suites

Address: 3880 Duke of York Boulevard, Mississauga, Ontario L4B 4M7, Canada
Region: Canada > Ontario > Mississauga
Price Range: £63 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pelican Suites 4*
Number of rooms: 50
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Questions & Answers

Questions? Get answers from Pelican Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Never stay here”
 of 5 bubbles PrincessArlene, 8 Dec 2016 | Read review
“Rooms with views over Lake Ontario.”
 of 5 bubbles jonk772, 5 Nov 2016 | Read review
“I would not recommend this apt, failed, low quality linens and other services.”
 of 5 bubbles LorettaSmith2013, 27 Oct 2016 | Read review
“Try requesting for higher floors as they have multiple apartments in the building.”
 of 5 bubbles BiswajeetMishra, 9 Dec 2015 | Read review
“Stayed in 607...nice view”
 of 5 bubbles Saranya236, 9 Dec 2015 | Read review
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