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Crowne Plaza Niagara Falls - Fallsview

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1,837 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Niagara Falls - Fallsview
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Showing 1,651: English reviews
Reviewed 22 October 2013

Having read a number of negative reviews, we were somewhat hesitant about booking this hotel although we have stayed in many excellent Crowne Plaza hotels. Upon arrival, we were welcomed as IHG Reward members and check in was very efficient and friendly. We were surprised to find we had been upgraded to a high floor, king bed and wonderful view...

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1Thank OB52
London, United Kingdom
Reviewed 22 October 2013

We stayed here on our trip to Niagara for two separate nights, it's an older style hotel which was likable and the rooms were spacious but the shower rooms were very small needed updating, there was no space for toiletries or towels and this has let the hotel down. This is an issue which the hotel needs to address.

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Thank Obo
IHGCare, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear Obo, Thank you for your valuable insights. Your willingness to spare some of your time to relay your comments is genuinely appreciated. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I have taken note of your comments regarding the shower room and we will use...

cheshire
Reviewed 22 October 2013

We had a wonderful stay at the hotel 17 - 19 October. The location is fantastic 2 minutes walk to Maid of the Mist and part of the Falls View complex. On arrival we were offered a choice of 2 rooms which we inspected and chose 1208 which has the most fantastic views over the falls. The room was very...

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1Thank BinthereCheshire
Melbourne, Australia
Reviewed 22 October 2013

The hotel is in a good location with good views of the falls (from one side of the hotel only!). Upon request we were upgraded to a fallsview room and the views are amazing. It is an older hotel but it does have a lot of character. The rooms are small, especially the bathroom, and particularly if there are 2...

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Thank Aussieleebee
Christchurch, New Zealand
Reviewed 22 October 2013

The rooms are a little out-dated but then you get what you pay for, we had only requested a basic room and that is what we got, nothing wrong with it ... just a little small, but when your only spending one night in a place, what does it matter. The staff were pleasant and accommodating, and offered us information...

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Thank michael-paulsen
Toronto, Canada
Reviewed 21 October 2013

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1Thank Mike K L
IHGCare, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Perth, Australia
Reviewed 17 October 2013

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1Thank sandra s
IHGCare, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Perth, Australia
Reviewed 16 October 2013

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Thank Craig X
Puerto de la Cruz, Spain
Reviewed 13 October 2013

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Thank Jane B
IHGCare, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Toronto, Ontario
Reviewed 12 October 2013

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2Thank SandraDW
IHGCare, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Niagara Falls - Fallsview staff and other travellers.
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Lismore, Australia
over a year ago

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Questions? Get answers from Crowne Plaza Niagara Falls - Fallsview staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get room on 4th floor. Check the room before accepting”
agupte2007, 26 Apr 2017 | Read review
“Spend the extra $100 and stay at a nicer hotel”
cassidyconstance, 23 Apr 2017 | Read review
“Instead of paying $25 to turn on your mini fridge use a bag and some ice for an instant cooler.”
503rayf, 20 Apr 2017 | Read review
“Get a high floor with partial falls view”
Pete325, 18 Apr 2017 | Read review
“Ask for a high floor falls view”
Clayton416, 12 Apr 2017 | Read review
5 of 5