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Susan's Villa

64 reviews
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Traveller (6)
Room & Suite (23)
Dining (6)
Overview
  • Excellent69%
  • Very good14%
  • Average6%
  • Poor4%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
3.5 Star Hotel
All hotel details
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Reviews (64)Write a Review
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All reviewsoff street parkingquiet neighborhoodevery morningb bentire house isfew minutes walkniagara on the lakeother attractionsbreakfast was deliciouscanadian sidewithin walking distancegood sizeenjoyed our staysuitebedfallsluxury
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1 - 5 of 55 reviews
Reviewed 18 November 2017

booked this expecting a warm homely experience after reading good reviews- however when we arrived no one there, half the lights didn't work, we couldn't lock our room from the inside or the outside, very dated. 2 children were actually frightened, did not stay, mainly...More

Thank BAC-937
Reviewed 30 August 2017 via mobile

There are plenty of other options in Niagara, if you pick this one I would recommend viewing in person before paying. If you're unhappy with accommodation standards here you can expect hostility rather than any kind of customer service.

Thank BritA1
Reviewed 25 August 2017 via mobile

**Please avoid & learn from our mistake** Springs bulging out of beds. Towels & bathroom smell of damp. Fold out bed for my daughter was covered in stains. Cramped rooms. Broken glass down the side of the house. Incredibly dated decor. We chose to abandon...More

Thank romeoooooooaasedr
Reviewed 19 August 2017 via mobile

Friendly owners, quaint suits, the breakfast was amazing! The garden in the back is tranquil and location is within walking distance from the falls, cafes and other attractions! Ideal for family as the suites have double rooms, giving privacy while keeping the family connected with...More

Thank RMReuss
Reviewed 12 July 2017 via mobile

Nicely located, the house offers tranquility at a walkable distance from the falls (one block away from the promenade). Rooms are fairly sized, beds are clean, bathroom is neat as well - not luxury but cozy and enjoyable. The backyard is well cared too with...More

Thank Bachner
Response from Susan R, General Manager at Susan's VillaResponded 15 July 2017

Thank you for this nice review. Very much appreciated. Hope to see you again! Edwin

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Breakfast included
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$102 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (23)
Dining (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
traydoby
27 April 2017|
AnswerShow all 2 answers
Response from Susan R | Property representative |
Hello, Thanks for your mail. Yes the suites have 2 bedrooms. Have a great day Edwin SUSAN'S VILLA, HOTEL GARNI / B&B European Style - AMAZINGLY DIFFERENT You will like YOUR accommodation in Niagara Falls, Canada... More
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Votes
Room Tips
"We liked the Pine Suite on the upper floor."
Read review
"The Italian Suite was lovely but if you like to sleep in and plan to skip breakfast, get an upper level room."
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"Families, ask for an upstairs room as they are larger than the downstairs rooms."
Read review
"Just get Edwin to be honest about the air condition."
Read review
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