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Traveller (6)
Room & Suite (23)
Dining (6)
Ratings and reviews
GreenLeaders Gold level
Ratings
Location
Cleanliness
Service
Value
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
Wheelchair access
Meeting Rooms
3 Star Hotel
You WILL like YOUR B&B Hotel in Niagara Falls, Canada, where you get 2 BEDROOMS for the PRICE OF ONE ROOM elsewhere in a BEST RATED LOCATION. SUSAN´S VILLA has 2-bedroom suites. Each has a fridge, TV, hair dryer, and clock radio. The Superior Suites sleep up to 6 guests and the...
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Location and contact
5481 Ontario Ave, Niagara Falls, Ontario L2E 3S4, Canada
6 miles to Niagara Falls Intl Airport
13 restaurants are within a 0.25 mile radius
0.4 miles from Niagara Falls
View nearby attractions and restaurants
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Reviews (63)
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All reviewsfew minutes walkother attractionswithin walking distancesuiteniagaracanadafallsluxurytidycomfortfurniture
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1 - 5 of 54 reviews
Reviewed 18 November 2017

booked this expecting a warm homely experience after reading good reviews- however when we arrived no one there, half the lights didn't work, we couldn't lock our room from the inside or the outside, very dated. 2 children were actually frightened, did not stay, mainly...More

4  Thank BAC-937
Response from Susan R, General Manager at Susan's VillaResponded 5 May 2018

Susan's Villa 5481 Ontario Avenue Niagara Falls City Canada WEB: susansvilla.ca Rated 89 / 100 based on 14 customer reviews. The quality of service and hospitality at Susan's Villa has been identified as outstanding based on consistently high customer review ratings. Susan's Villa The customer...More

Reviewed 30 August 2017 via mobile

There are plenty of other options in Niagara, if you pick this one I would recommend viewing in person before paying. If you're unhappy with accommodation standards here you can expect hostility rather than any kind of customer service.More

1  Thank BritA1
Response from Susan R, General Manager at Susan's VillaResponded 9 May 2018

There is NO record that this person was ever staying at Susan´s Villa. The competition probably has set this up. This is not the first time they do this. We normally get 5-star reviews like this: Edwin was lovely and very helpful. The apartment was...More

Reviewed 19 August 2017 via mobile

Friendly owners, quaint suits, the breakfast was amazing! The garden in the back is tranquil and location is within walking distance from the falls, cafes and other attractions! Ideal for family as the suites have double rooms, giving privacy while keeping the family connected with...More

Thank RMReuss
Reviewed 12 July 2017 via mobile

Nicely located, the house offers tranquility at a walkable distance from the falls (one block away from the promenade). Rooms are fairly sized, beds are clean, bathroom is neat as well - not luxury but cozy and enjoyable. The backyard is well cared too with...More

Thank Bachner
Response from Susan R, General Manager at Susan's VillaResponded 15 July 2017

Thank you for this nice review. Very much appreciated. Hope to see you again! Edwin

Reviewed 28 April 2017

We just returned home after our I've month long trip to Canada and Susan Villa still stays fresh in our mind. What an experience it was! We loved the pine suite, where we spent two nights. We loved the outdoors, the breakfast and the leisure...More

Thank clarissa891
Response from Susan R, General Manager at Susan's VillaResponded 9 May 2017

Thank you for the great review. Hope to see you again at Susan´s. Edwin

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Breakfast included
Non-Smoking Hotel
Wheelchair access
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$107 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (23)
Dining (6)
Family and Play Areas (1)
Questions & Answers
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traydoby
27 April 2017|
AnswerShow all 2 answers
Response from Susan R | Property representative |
Hello, Thanks for your mail. Yes the suites have 2 bedrooms. Have a great day Edwin SUSAN'S VILLA, HOTEL GARNI / B&B European Style - AMAZINGLY DIFFERENT You will like YOUR accommodation in Niagara Falls, Canada... More
0
Votes
Room Tips
"We liked the Pine Suite on the upper floor."
Read review
"The Italian Suite was lovely but if you like to sleep in and plan to skip breakfast, get an upper level room."
Read review
"Families, ask for an upstairs room as they are larger than the downstairs rooms."
Read review
"Just get Edwin to be honest about the air condition."
Read review
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