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Four Points by Sheraton Niagara Falls Fallsview

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Four Points by Sheraton Niagara Falls Fallsview
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2,520 Reviews from our TripAdvisor Community

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Showing 2,410: English reviews
Reviewed 2 days ago NEWvia mobile

After having to wait until 6:45 to check in only to find our floor wet we were very pleased that Sara and especially Courtney were able to set things right... new room, late check out and some comp passes will definitely return thanks to amazing customer service. Thank you Courtney and Sara.!!!!

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Helpful?
Thank Leaffansince1973
Toronto, Canada
Reviewed 3 days ago NEWvia mobile

We stayed at Four Points by Sheraton Niagara Falls for my Birthday. The check-in was fast and we were greeted by a smiling and happy employee! We were upgraded to a Falls view room because we mentioned we were here for my birthday!! The rooms are clean and simple. Keep in mind there is no iPod doc and the USB...

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Thank Smangal2014
Toronto, Canada
Reviewed 3 days ago NEWvia mobile

We traveled here for my birthday... The rooms were very clean and modern. Our bed was comfy but the pillows are awful too soft! The front desk staff were really nice and we were able to get upgraded to a higher floor. Unfortunately we were close to an elevator so we heard a lot of noise during the night. Great...

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Thank SJB2011
Toronto
Reviewed 4 days ago NEW

We spent 2 days in Niagara Falls as a mid-winter break. The first night was spent at the Hilton which, without getting into details, did not turn out well (would only score the Hilton 4 out of 10). We switched to Sheraton Four Points for the second night and even though our night was pretty much sleepless (details later), we...

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Thank jlarc
Toronto, Canada
Reviewed 4 days ago NEWvia mobile

We always stay in this hotel because in the off season there are fantastic deals on group on. Rooms are always clean and all staff are very friendly. It's nice to have the casino so accessible especially in the winter months to have the indoor walkway.

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Helpful?
Thank sam101983
Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Sam101983, Thank you for your positive review, it is greatly appreaciate. We look forward to your next arrival! Have a great day!

Reviewed 6 days ago NEW

My stay was amazing . I was thinking of staying next door (Hilton) this time around, but I chose Four Points and I don't regret it ! I've stayed at quite a few hotels in the area and this is definitely a bang for your buck. Friendly staff, spacious and a great location. I stayed for my anniversary and It...

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Thank Nayna K
Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Nayna K, Thank you for taking the time to share your experience with us. It's great to hear back from our guests who enjoy themselves at our hotel. We are happy to hear that you were not disappointed with your choice to choose us! We hope that we have gained a life long guest in you! Have a great...

Reviewed 6 days ago NEW

I really enjoyed my stay at this hotel. I visited with my husband in January 2017. We had friends visiting from New York City and they were staying in the Hilton next door. We opted to stay for 1 night and chose the Four Points because of the price point. The room was well priced, and very nice. It was...

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Helpful?
Thank Karen O
Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Karen O, Thank you for posting such a wonderful review, we truly appreciate it! We look forward to welcoming you back in the near future. Have a great day!

Markham, Ontario, Canada
Reviewed 1 week ago NEWvia mobile

My wife and I recently stayed here as part of an online deal. We had a city view room on the 17th floor in room 1717. We definitely enjoyed the higher level. Our room was massive for a standard king room. We had to laugh though as despite the size of the room, the washroom felt like a closet. The...

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Thank Steve H
Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Steve H, Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet your expectations. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. Thank...

Reviewed 1 week ago NEWvia mobile

I stayed here and was pleasently surprised. It was a nice clean hotel and conviently located close to the casino, fun zone and the falls. There is a walkway to the casino and fun land and they have resturaunts and bars right in the hotel. Wr stayed in a queen room, it had 2 comfy beds and was fairly spacious,...

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Thank Kristy_3
Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Kristy_3, We are thrilled to hear that you were pleasantly surprised with your stay. Our goal is to provide our guests with great accommodations and exceptional service. It is great to hear that we achieved this goal during your visit. Please think of us the next time you are in Niagara Falls. Have a great day!

St. Catharines, Ontario, Canada
Reviewed 1 week ago NEW

This hotel is conveniently located and is connected to the casino. The rooms are very clean and comfy. The check in process was easy and very friendly. Only complaint was, there were some noisy neighbours causing a lot of commotion in the hallway in the middle of the night. Considering this was a romantic birthday weekend away with my husband,...

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Thank Tammy D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 Diamond AAA approved property is located in the heart of the Fallsview district in Niagara Falls, Canada. Minutes from the Falls and is connected to the Fallsview Casino, by an indoor glass walkway, which features gaming, concerts and shopping 24 hours a day. The hotel features Ruth's Chris Steakhouse, IHOP Restaurant, East Side Mario's and Starbucks Cafe. Other amenities offered are: valet parking, an indoor pool and whirlpool. Accommodation options are: standard, Riverview, Fallsview and luxurious Presidential rooms. ... more   less 

Additional Information about Four Points by Sheraton Niagara Falls Fallsview

Address: 6455 Fallsview Blvd, Niagara Falls, Ontario L2G 3V9, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: £58 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Niagara Falls Fallsview 3.5*
Number of rooms: 391
Reservation Options:
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Also Known As:
4 Points By Sheraton Niagara Falls Fallsview
Four Points By Sheraton Niagara Falls Fallsview Hotel Niagara Falls
Fallsview Plaza Niagara Falls
Hotel Fallsview Plaza
Fallsview Plaza Hotel
Hotel Style:
#4 Casino Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Niagara Falls Fallsview staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Niagara Falls Fallsview staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with two beds, tend to have a tub versus the rooms with the King bed. Those have a stand alone shower.”
 of 5 bubbles 673kareno, 14 Feb 2017 | Read review
“17th floor over looking the Falls, excellent view and spacious room.”
 of 5 bubbles beaudeta2016, 9 Feb 2017 | Read review
“The falls view room was lovely! The other rooms are identical, but the view is over the parking lot!”
 of 5 bubbles Bongo88, 24 Jan 2017 | Read review
“pay more and get closer to the falls”
 of 5 bubbles leek255, 23 Jan 2017 | Read review
“Fallsview rooms ending with 02 are corner rooms. floors 14 to 17”
 of 5 bubbles 363nickk, 17 Jan 2017 | Read review
5 of 5