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This hotel was really nice. I only wish that I had of booked it sooner, before the price started increasing. It was a bit pricey by the time I booked the king sweet on the 7th floor for 2 nights. I should have booked when...More
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My husband and I spent the recent Canada Day weekend in Niagara and stayed (again) at HoJo By The Falls. From start to finish, it was a flawless experience. Check-in was super-fast and the front desk staff was professional, helpful, and very friendly. Our room...More
We called this hotel and booked in April for a room with a Balcony in August.When we arrived they had us with no balcony, the confirmation email did not specify. But the front desk said we should have called back to confirm? Really? Kevin is...More
Response from HOJO5905, Owner at Howard Johnson Hotel by Wyndham by the Falls Niagara FallsResponded 4 days ago
Dear Guest, Thank your for making us aware of your concerns however when a guest books a specific room type such as our balcony rooms all confirmations will list the exact type of room selected that was reserved by the guest as a balcony room...More
The rooms were extremely unclean. Didnt check my bed until 1130pm when putting my child to sleep... only to see the mattress was WET. When the manager accused me of my child wetting the bed.. as if I would switch rooms at night with a...More
Thank Tanya A
Response from HOJO5905, Owner at Howard Johnson Hotel by Wyndham by the Falls Niagara FallsResponded 1 week ago
Thank you for sharing the events and your own perspective of your recent stay regarding an issue with the mattress in your guest room. You had mentioned there being a wet area on the mattress present during your stay however what you did not realize...More
Don’t be fooled by this place, rooms are decent, staff at front desk are not personable at all, parking is the biggest joke I’ve ever dealt with, came with my family so we had to drive two cars, they don’t tell you until your here...More