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Quality Inn & Suites

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371 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Hillsborough
Level Contributor
110 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 days ago NEW

For the first time in my life, I decided to abandon a hotel reservation and change locations. Upon checking in (Groupon deal), we were told that because the hotel was at capacity we would be staying at the external two-story motel building adjacent to the newer main building with reception. We walked up the old metal steps and got a... More 

Helpful?
Thank mmingle1
Hamilton, Ontario, Canada
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW

Pros: Cheap, breakfast included, hot tub, friendly service, close to Clifton Hill, clean, late check out free(til noon), wifi signal great in room, attatched to restaurant(Hooters), newly renovated bathrooms(marble counter tops), fridge in room, microwave in lobby Cheap: $60 for a night in November Breakfast Included: Sausage and scrambled eggs as well as waffle machine, cereal, juice, coffee, tea and... More 

Helpful?
Thank wilhelminajansen
Binghamton, New York
Level Contributor
4 reviews
Reviewed 2 weeks ago

Older Hotel,new door locks,friendly staff. We had the fireplace room with hottub, Room was very big and hottub was great, lots of options on it. Fireplace didn't work first night but maintenance fixed it for second night and did not charge upgrade fee of $20.00 per night. Bathroom shower was very small. Parking was $15.00 per night with in and... More 

Helpful?
Thank Andy M
1 review
Reviewed 2 weeks ago via mobile

nice place to stay,good breakfast,fast WiFi overall a good place.rooms are clean and have nice amenetys the only thing that I could complain about is the noise outside caused by the bar next door.would stay again.......

Helpful?
Thank hotelzZzZz
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Room was standard and comfortable. No complaints. We used CAA discount to book and beause it was my birthday celebration the hotel clerk gave us the Groupon coupons for attractions and discounts on the diamond estates wine tour and chocolate fx tour. Both were awesome!!!! Hotel staff were pleasant and courteous. Housekeeping were sweet and professional. We had a wonderful... More 

Helpful?
Thank Karen J H
2 reviews
Reviewed 4 weeks ago via mobile

We stayed here for 1 night for a family birthday group. Perfect location, friendly staff, huge rooms, breakfast included and a great pool area. The pool is actually quite big! They changed the water in the hot tub when we were there which I was happy to see. Our rooms were mostly together which was perfect! Great time had by... More 

Helpful?
Thank Bree B
Markham, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

We checked in and 2 hours after settling in and unpacking we found DIRTY UNDERWEAR ON THE FLOOR! I picked it up thinking it was a towel sticking out from under the curtain near the window. DISGUSTING!! The room was clearly not cleaned properly. The front desk offered another room as the solution and did not think anything of the... More 

Helpful?
1 Thank Steffy2345
Brockville, Canada
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 October 2016 via mobile

Great little hotel, good price and easy access to Clifton Hill and the falls. We requested a room on the ground floor and was given one. The rooms are big and roomy. The washroom can do with updating but was clean and spacious. The only negative is the included breakfast. All guests are jammed into 2 tiny little rooms, you... More 

Helpful?
Thank ShawnAnnelize
Ontario
Level Contributor
141 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 15 October 2016

My wife and I stayed over Thursday October 13 for our 29th Anniversary. I found a great deal on Groupon for $40.10 for the night and since we were going to drive down for the day we decided to stay overnight. I have stayed at this location before and found it to be a good value choice. Although the rooms... More 

Helpful?
Thank travelfromCANADA
Halifax, Nova Scotia, Canada
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 October 2016

When we booked, we didn't realized that there was another 2 level complex separate from the hotel across the parking lot. The Jacuzzi suite was dirty, disgusting, falling apart and looked like it has never been maintained. Wall paper falling apart at the seams, staples holding down the valance, molding in the bathroom with pieces missing, miss matched remote for... More 

Helpful?
1 Thank AllegroLounge

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
Official Description (provided by the hotel)
located within walking distance to The Falls, Clifton Hill, Casino Niagara, the Fallsview Casino Resort and many restaurants, shopping and entertainment. With newly redecorated and renovated guestrooms and a brand new boardroom, ... more   less 

Additional Information about Quality Inn & Suites

Address: 5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: £37 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Baymont Inn And Suites
Baymont Hotel Niagara Falls
Hotel By The Falls
By The Falls Niagara
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
5 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have no choice but to stay here, you must be in the main building.”
 of 5 bubbles mmingle1, 3 Dec 2016 | Read review
“if your not planning to use the pool area this is your hotel”
 of 5 bubbles wilhelminajansen, 1 Dec 2016 | Read review
“This field is to help travellers choose a room - Yes any room at another hotel!”
 of 5 bubbles AllegroLounge, 12 Oct 2016 | Read review
“request main building!!!”
 of 5 bubbles C5258DVamys, 28 Sep 2016 | Read review
“I would not recommend this to my friends and family”
 of 5 bubbles susanpM2022PO, 27 Sep 2016 | Read review
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