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Americana Resort

3.6 miles from Niagara Falls centre
  • Free Wifi
  • Pool
  • Restaurant
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1 room, 2 adults, 0 children
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8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
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1,155 Reviews from our TripAdvisor Community

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Showing 1,125: English reviews
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Syracuse, United States
Reviewed yesterday NEW

The waterpark is small and better suited for children 12 and under.There weren't very many tables for people to sit. There were dirty towels laying around from guests who apparently could not be bothered with turning their towels in and those few tables they had needed to be bussed, i.e., empty cups and plates left by customers. The towels they...

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Helpful?
Thank Raymond G
London
Reviewed 3 days ago NEWvia mobile

Took our toddler for an overnight trip to the Americana Resort. Enjoyed the indoor water park and dinner at the on site Boston Pizza. The room that we had was clean and in very good condition. This hotel is very busy and unfortunately not very quite so I wouldn't suggest it if you are looking for a quite vacation. The...

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Helpful?
Thank Kristina D
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your wonderful review. We are so pleased to hear you enjoyed your stay. At the Americana, we make every effort in providing our guests with the best possible customer service and with a clean, comfortable room. We appreciate you taking the time in recognizing our efforts and look forwsrd to your return visit as our valued guests....

Syracuse, New York
Reviewed 4 days ago NEWvia mobile

We stayed 2 nights and had a great time. Room 288 was clean and updated. Every staff member we came into contact with was friendly and welcoming. The water park was clean and the perfect size for our 2 children (2 & 6years old). No complaints from this family.

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Helpful?
Thank PoohNP
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your awesome review. Your children sure are a great age to enjoy the water park. Thank you for recognizing our courteous staff. We take pride in training each staff member in a customer service program to ensure our guests feel welcomed and we hope they will tell others of their wonderful experience. We look forward to your...

Toronto, Canada
Reviewed 6 days ago NEW

Overall all I highly recommend this place. When we booked things were not perfect, but the manager Diane stepped in & completely shuffled things to take our accommodations to the top level. With her help, the kids & adults had the best set up & our memories will last forever with the amazing Pirate & Princess suite we had! Her...

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Helpful?
Thank julien0122
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for taking the time to let us know about your experience and the exceptional service you received from Diane. We are committed to our guests and their complete satisfaction and it's wonderful when this can be exceeded and that your stay was truly a memorable time. We look forward to welcoming you back as our valued guest on...

London, Canada
Reviewed 1 week ago

Stayed here last year for my daughters dance competition. Never again. The smell in the room was disgusting .. and I wasn't the only one to comment on it. Before i could even unpack, I drove to the a store near by and bought Fabreeze! I sprayed EVERYTHING. The carpets are old and dingy throughout the property. The waterpark is...

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3Thank Stephanie F
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

I am very sorry to read of your disappointment last year with your room. Every year we look forward to the many dance competitions being hosted at the hotel and value their business. At the Americana we strive to keep all of our rooms clean and updated. We have recently remodelled many guest rooms with new furnishings including new beds,...

Toronto, Canada
Reviewed 1 week ago

Not a bad place for the price. Just a short drive to the falls, and a lot of restaurants close by, but would not walk there at night. Did not use the pool area, and the restaurant. Pleased with the stay, and will return again.

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Helpful?
Thank c0rky123
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your feedback and it's great to hear you enjoyed your stay. We look forward to welcoming you back on your next visit to Niagara Falls and perhaps you will have an opportunity to use the waterpark as well! Yours in Hospitality, Guest Relations Manager

Brantford, Canada
Reviewed 2 weeks ago via mobile

My significant other and I had checked into this hotel the second weekend into February and had booked it a month in advance. We were really excited until we got in the doorway. Provided there is a water park and yes, a lot of children would be present. However, we didn't expect such poor behaviour of guests. We rented a...

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Helpful?
Thank maggieeegallant
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your feedback and please accept my sincere apologies for your disappointment. I am very sorry that other hotel guests did not show more consideration with their children. Please do not hesitate to call the front desk if your room location is not suitable and we will make every effort to move you to a more suitable location...

Atwood, Ontario
Reviewed 2 weeks ago

We spent two days there last week Feb. 5, 6, 2017. (Sunday-Tues am) Holidaying with my grandson who was 5. Perfect for smaller children. There was only one water slide that he couldn't go on by himself and he was only short by 2-3" Very clean hotel in all areas. Friendly staff as well. We ate at the little restaurant...

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Helpful?
Thank Elaine2008A
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your awesome feedback. We are so pleased that everyone had a splashtastic time at the waterpark. We strive to give the best customer service possible with clean comfortable rooms. Thank you for recognizing our efforts with the exceptional customer service you received throughout the hotel. We look forward to welcoming you back on your next visit to...

Toronto
Reviewed 2 weeks ago via mobile

Travelled from Toronto to Niagara Falls for a mini child centred getaway with another couple. The Hotel was great about putting us in rooms side by side. While many travellers wrote about the dinginess and cleanliness of the place, considering the age of the building and the amount of traffic it gets, we were not surprised by what we saw....

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Helpful?
Thank re_gftr
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your feedback. I'm glad to hear you enjoyed your time at the water park with your young children. The water park is certainly ideal for families with younger children as it's easy to keep an eye on them with clear sightlines throughout the park and the kids are able to go on the tube and body slides...

Fort Erie, Canada
Reviewed 3 weeks ago

I recently went to Senses Spa at the Americana Resort . The Spa was advertising a New Technique to instantly define and make fuller brows. I decided to try it. Melanie the esthetician did a fantastic job on my brows. My brows are much fuller and shaped exactly how I wanted them. Many of my friends have commented how much...

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1Thank gama322017
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your awesome review and letting us know of the wonderful services you recently experienced at Senses Spa. New to the Spa is Microblading with Melanie and was featured in January's Spa promotion. For a defined shape and a fuller looking brow, Microblading is a great way to achieve this and were excited to hear of your new...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Americana is a unique Niagara Falls Hotel offering the ultimate family vacation retreat and corporate conference centre.Some of the treasury of amenities you will find at the Americana include Waves Indoor Waterpark - a premier waterpark in Niagara Falls featuring a retractable roof, slides and more; a large outdoor recreational area and playground with gazebos and barbecues; Senses Spa & Boutique, a full-service spa for those who want to get away and relax; free wireless internet, on-site restaurant and bar and over 21,000 square feet of meeting, banquet or wedding space. ... more   less 

Additional Information about Americana Resort

Address: 8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: £96 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Americana Resort 3*
Number of rooms: 204
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity and Orbitz so you can book your Americana Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Americana Hotel Niagara Falls
Americana Resort Niagara Falls
Hotel Style:
#9 Spa Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Americana Resort staff and other travellers.
21 questions
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Questions? Get answers from Americana Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on top floor to avoid all the foot traffic noise from above.”
 of 5 bubbles raymondg831, 26 Feb 2017 | Read review
“Pirate/Pricess room is AWESOME”
 of 5 bubbles julien0122, 21 Feb 2017 | Read review
“Get the voluntary resort fee waived and parking should not be extra... make sure you have an 'updated' room if one's available.”
 of 5 bubbles SmithFamilyby7, 1 Jan 2017 | Read review
“If you don't need a patio door, ask for a room on the top floor so you don't hear/wake up to a herd of elephants ;)”
 of 5 bubbles Huber74, 29 Dec 2016 | Read review
“I really don't think it matters. We have stayed a couple of times and in different rooms. Thought was satisfactory each time”
 of 5 bubbles lynnmarshall7, 22 Dec 2016 | Read review
5 of 5