We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn & Suites Ottawa Kanata

370 reviews
Save
Traveller (54)
Room & Suite (174)
Dining (19)
Overview
  • Excellent39%
  • Very good44%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Holiday Inn & Suites Ottawa Kanata
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (370)Write a Review
Filter reviews
359 results
Traveller rating
144
152
51
10
2
Traveller type
Time of year
LanguageEnglish
More languages
144
152
51
10
2
Show reviews that mention
All reviewsexecutive floorgraffiti restaurantkanata centrumqueen suitefrench doorslarge shoppingcanadian tire centreliving areasens gameonsite restaurantnice hotelmini fridgehockey tournamentpool and hot tubcoffee tablegreat stayfront desk staff
FilterEnglish
Updating list...
1 - 5 of 359 reviews
Reviewed 3 weeks ago

We stayed with a large group for a hockey tournament. The hotel was clean and comfortable. The front desk staff was helpful and distributed our welcome bags to arriving families. Our room, while slightly on the small side, did have a bedroom separated from the...More

1  Thank Shawkir
Hotel's Favourite
Reviewed 26 November 2017 via mobile

We enjoyed our weekend at the Holiday Inn Kanata. It was easy to access right off the highway and we were able to park easily (and for free) in the large lot. Check in was smooth and our 9th floor room was spacious and clean....More

1  Thank S1939CZmeganw
Response from KADOttawa, Guest Relations Manager at Holiday Inn & Suites Ottawa KanataResponded 28 November 2017

Thank you for your 5 star rating of your recent stay with us. We are so glad to hear you were able to take advantage of so many of the hotel amenities. From free breakfast for kids 12 and under, to our convenient location in...More

Reviewed 2 January 2018

I have been going to this location for many years at the same time of the year during Christmas. The main reason I go to this location is because it has a pool, a hot tub and on-site restaurant that is open on Christmas day....More

1  Thank Nelson C
Response from KADOttawa, Guest Relations Manager at Holiday Inn & Suites Ottawa KanataResponded 5 weeks ago

Mr. Chenier, thank you for taking the time to review your stay. Our hotel did everything in its power to re-open the pool ahead of schedule during your stay specifically for you, although it was not guaranteed per our conversation with Guest Relations and yourself....More

Reviewed 6 December 2017 via mobile

I have reviewed this hotel a couple times before, and I keep staying there, and giving it good reviews. You can’t beat this location in Kanata, it’s convenient to everything, has lots of free parking, and is right beside Hwy 417. The rooms are clean...More

1  Thank Cheryl G
Reviewed 1 December 2017

Thank you for the great customer service received today at the holiday inn. My husband was feeling sick and staying for the night at the hotel. I was away in another city so I called the reception and Paul help me to get his medication...More

1  Thank polonuts
Response from Alana H, General Manager at Holiday Inn & Suites Ottawa KanataResponded 4 December 2017

Thank you for your review of our property. We are so glad to hear that Paul was able to assist you and to ease your worries while in another city. We are very lucky to have Paul on our team and will pass along your...More

View more reviews
PreviousNext
12345672
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$147 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Ottawa
#14 Family Hotel in Ottawa
#20 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
US$147 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Ottawa
#14 Family Hotel in Ottawa
#20 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (54)
Room & Suite (174)
Dining (19)
Pool & Beach (13)
Amenities (17)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Tammi C
3 February 2015|
Answer
Response from Monica S |
There is a long term rate but it applies only to stays of 14 days or more. You need to speak to the front desk manager to get a quote based on the number of days required.
0
Votes
Marniaikens
1 February 2015|
AnswerShow all 5 answers
Response from | Reviewed this property |
They are called the queen classic suite. Every floor has them.
1
Vote
Room Tips
"If I would have been notified of this annual maintenance to the pool and hot tub, I would not have stayed at..."
Read review
"Top 3 floors are quiet and have the best views, especially the front facing suites."
Read review
"if you stay in the executive rooms breakfast for 2 adults is free every day. Children eat free if they are..."
Read review
"Top floor was very nice."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing