We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairmont Chateau Laurier

3,217 reviews
Save
Traveller (1155)
Room & Suite (368)
Dining (38)
Overview
  • Excellent52%
  • Very good28%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“gold floor”(122 reviews)
“zoe's lounge”(66 reviews)
“president's club”(39 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (3,217)Write a Review
There are newer reviews for Fairmont Chateau Laurier
See the most recent reviews
Filter reviews
2,832 results
Traveller rating
1,407
787
355
178
105
Traveller type
Time of year
LanguageEnglish
More languages
1,407
787
355
178
105
Show reviews that mention
All reviewsgold floorzoe's loungepresident's clubbyward marketrideau canalbeautiful hotelclassic hotelparliament hilldeluxe roomottawa riverwar memorialan upgradenational galleryvalet parkingmarket areavisiting ottawalaurier
FilterEnglish
Updating list...
11 - 15 of 2,832 reviews
Reviewed 1 week ago

Connecting/adjoining rooms as they are not well sound insulated unless you want to hear your neighbours. Check in needs to be speeded up where wait times are less than 5 minutes (15 minutes is unreasonable). Nice central hotel to shopping, parliament buildings and museums. Lots...More

Review collected in partnership with fairmont.com
Thank dougwZ807GS
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 1 week ago

Dear Doug, We regret your disappointing experience. We do hope you return one day, thereby allowing us the opportunity to regain your trust and loyalty. Sincerely, Claude J. Sauvé General Manager

Reviewed 2 weeks ago via mobile

While the hotel is beautiful in elegance, charm and romance, what you get for the price is anything but. I will say that the structure and its history is fascinating. The rooms them selfs are fantastic displays of exactly what a luxury hotel room shoplift...More

Thank Jake w
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 1 week ago

Dear Jake, We regret not meeting your expectations on this occasion. We do hope you return one day, and allow us the opportunity to change your poor impression of us. Sincerely, Claude J. Sauvé General Manager

Reviewed 2 weeks ago via mobile

The Chateau Laurier is a classic old hotel perfect,y situated for a visit to Ottawa. The rooms range from small but cozy to huge suites. They are all well appointed and extremely comfortable. The hotel has a grand entrance and lobby area with many historic...More

Thank MFK4
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 1 week ago

We are delighted that your stay in Ottawa’s ‘castle’ was a memorable one. We hope to see you again soon. Sincerely, Claude J. Sauvé General Manager

Reviewed 2 weeks ago

The self-park is closed, so you’re going to be charged valet rates. Don’t forget to tip! The desk staff get snotty when you point out that you’re from another city and don’t know where to park (nothing around that block). Even if you did know...More

Review collected in partnership with fairmont.com
Thank ExecTravelGuy
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 1 week ago

We regret not meeting your expectations on this occasion. We hope we have the opportunity to welcome you back one day, thereby allowing us the opportunity to regain your trust. Sincerely, Claude J. Sauvé General Manager

Reviewed 2 weeks ago

We had a nice getaway for my husband's birthday.. we got upgraded to a bigger room which was nice. Check in and check out was quick... The hotel is very nice and at a good location close to all shopping and restaurants. The only negative...More

Review collected in partnership with fairmont.com
Thank MNJ83
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 1 week ago

Thank you for taking the time to share your comments with us. We are delighted that your husbands’ birthday celebration was a memorable one. We hope to welcome you back one day soon. Sincerely, Claude J. Sauvé General Manager

View more reviews
PreviousNext
123456567
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$209 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#5 Green Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$209 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#5 Green Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1155)
Room & Suite (368)
Dining (38)
Pool & Beach (14)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
Ask a question
Joe r
27 January 2018|
Answer
Response from ottawa198 | Reviewed this property |
I am only familiar with their two restaurants. Phone or email them for the specifics.
0
Votes
Stu C
15 January 2018|
AnswerShow all 2 answers
Response from 4CRM | Reviewed this property |
It does. Booking is available through the Spa or the Desk. Two of the best masseuse’s I’ve had the pleasure of experiencing are at Fairmont Tremblant and Montebello. Have a great trip!
1
Vote
PreviousNext
1234568
Room Tips
"Ensure you request the Gold Floor"
Read review
"A view towards the National Art Center from the higher floors gives you plenty of light as well some fun..."
Read review
"View of the Rideau canal"
Read review
"Get something in the East wing - it will be closer to the elevator"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing