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Lord Elgin

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#19 of 66 Hotels in Ottawa
Certificate of Excellence
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Lord Elgin
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2,417 Reviews from our TripAdvisor Community

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Showing 2,165: English reviews
Montreal, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW

This lovely old hotel in central Ottawa has undergone a restoration. Our bedroom was modern and well appointed. I like the location and the hotel offered good value for money. My only suggestion would be to upgrade the bed linens and get softer pillows.

Review collected in partnership with this hotel

Helpful?
Thank patwebster
North Vancouver
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Had to make a last minute hotel reservation, so chose Lord Elgin. I have been to Ottawa before, but had yet to stay at the Lord Elgin and was very pleasantly surprised by what a great hotel this was! While they are currently renovating the rooms, there was no impact on my comfort while staying there. The room was large... More 

Review collected in partnership with this hotel

Helpful?
Thank Julie W
About Hotel's Favourite Review
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

The staff were very friendly and courteous and you can't beat the location! However, I chose the Lord Elgin over cheaper options in Ottawa because it is an historic landmark hotel. Sadly, when I got to my room I saw that all the historic charm in the building is now relegated to the lobby. The room was stripped bare of... More 

Helpful?
Thank MegInOttawa
Vancouver, British Columbia
1 review
Reviewed 5 days ago NEW

The Lord Elgin in my opinion is the best hotel in Ottawa for location, service and price. The newly refurbished rooms are well appointed, roomy, quiet, this with the charm of a heritage building. Frequent bus service is within a two minute walk, from the hotel that will get you to - from the Ottawa airport in 50 minutes with... More 

Review collected in partnership with this hotel

Helpful?
Thank tsandwell
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear tsandwell, Thanks for your kind review and for sharing all of your tips on how to travel from the airport to our hotel via public transit. I know that taking a city bus in a city you've never been in before can be daunting for some people, but we are very lucky to have stops within minutes of our... More 

Edmonton, Canada
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 days ago NEW

Conveniently located in central Ottawa, I stayed here for a conference. Easy check in, nice rooms, well organized for conferences, and excellent, friendly staff. Food and bar service was very good.No issues over the conference. A good hotel to stay at.

Review collected in partnership with this hotel

Helpful?
Thank Ronald I
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Ronald I, It really is great to hear from our guests directly! That's wonderful to hear that your conference went well and that you enjoyed your time while you stayed with us. Should your travels bring you back to Ottawa, for work or just to sight see, we would be delighted to welcome you back. We hope to see... More 

Gander, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Liked the location of this hotel, the staff was friendly and helpful, provided a map and suggestions for around the area. The hotelhad a nice restaurant and I enjoyed the buffet breakfast in addition to a menu that you can order from with many selections. The room I stayed in was very comfortable and clean. I would stay at this... More 

Review collected in partnership with this hotel

Helpful?
Thank Heather192014
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Heather192014, I’m delighted to hear you enjoyed your accommodations and that our team members were able to provide you with an excellent experience. That's great to hear that you enjoyed your stay with us so much and that you will be back. Until next time! Best regards, David Smythe General Manager Lord Elgin Hotel More 

Burlington, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I had one of the renovated rooms which was very comfortable. The restaurant served n excellent dinner. The Chowder was delicious with a good variety of seafood and textures. The halibut was beautifully served with some bok choy and blue potatoes. The meal ended with a great cheeseboard: goat cheese, brie , oka and a very good blue cheese. The... More 

Review collected in partnership with this hotel

Helpful?
1 Thank burlingtonbertie2016
DSmytheLE, General Manager at Lord Elgin, responded to this review

Thank you for the feedback burlingtonbertie2016, it sounds like you had an amazing dinner experience in our Grill 41 restaurant! We've had people from the east coast comment on how great our chowder is. You know you have an amazing recipe when you can win over the people who have mastered the dish! I will talk with our Executive Chef... More 

Arlington
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Picked the Lord Elgin for its proximity to tourist sites and the National Arts Center, where we were attending a concert. Staff was very helpful. Room was lovely, comfortable and nicely renovated; loved the bathroom, especially the lighted mirror. Sometimes hotels make it hard for you to see yourself! The restaurant was a little murky and cafeteria-like for the prices,... More 

Review collected in partnership with this hotel

Helpful?
Thank Laura A
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Laura A, We love to hear that the Lord Elgin is living up to our patron’s expectations and we plan to keep it that way! One of the big things that we knew we needed in the bathrooms was excellent lighting around the mirror, and I am happy to hear that our guests love our new design. We wanted... More 

Barrie, Canada
1 review
Reviewed 1 week ago

Very nicely refurbished for a hotel built in 1940. Great restaurants only a block away. A short walk to Byward market and parliament buildings. Good breakfast restaurant on the main floor. Reasonably priced with a great view of Lird Elgin park.

Review collected in partnership with this hotel

Helpful?
Thank Steve C
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Steve C, Thank you for taking the time to share your feedback with us, and everyone else, following your recent stay at the Lord Elgin Hotel. Many of our guests love our location in the downtown area which is perfect walking distance to many of the main attractions that our city has to offer. We hope to see you... More 

BERCHEM
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

On a business trip in Canada, i had a nice stay in Ottawa @ The Lord Elgin. A new refurbished room on the 8th floor with an excellent bed and a nice walk-inn shower. The view was poor because i had a room on the backside but hey, i was there for work so it didn't bother me. The people... More 

Review collected in partnership with this hotel

Helpful?
1 Thank jefverbeeck
DSmytheLE, General Manager at Lord Elgin, responded to this review

Thank you so much for the review jefverbeeck! We love to hear from our guests what they enjoy most about their stay with us, and you have neatly summed it up in just a few sentences. I am happy to hear that the staff you encountered were as friendly and helpful as they are known to be. And of course... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Grill 41
Grill 41
Cuisines: American, International, Canadian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Historic Landmark Hotel in heart of downtown Ottawa: ideally located in the heart of downtown Ottawa - directly across from Confederation Park, the National Arts Centre and steps away from Byward Market, Rideau Canal, Ottawa Shaw Centre, Parliament Buildings and the Ottawa Rideau Centre. Guestrooms reflect Ottawa's elegance. From the tall picture windows, bold tulip inspired artwork, to Biedermeier style luxury furnishings, you cannot help but feel pampered. Ottawa hotel guests enjoy the lap pool with adjoining whirlpool, sauna and fitness and Starbucks on-site. ... more   less 

Additional Information about Lord Elgin

Address: 100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
Region: Canada > Ontario > Ottawa
Price Range: £77 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lord Elgin 3.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa
Hotel Style:
#12 Romantic Hotel in Ottawa
#14 Family Hotel in Ottawa
#15 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Lord Elgin staff and other travellers.
11 questions
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Questions? Get answers from Lord Elgin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view if you are hoping to have one.”
 of 5 bubbles MegInOttawa, 30 Nov 2016 | Read review
“I would have likeda magnifying mirror in the bathroom, I fine it good for applying makeup ”
 of 5 bubbles Heather192014, 27 Nov 2016 | Read review
“Run the shower for five minutes to get hot water.”
 of 5 bubbles C3782SAstevec, 22 Nov 2016 | Read review
“second floor is pet friendly”
 of 5 bubbles tea_dook, 18 Nov 2016 | Read review
“Definitely pay more for a room that doesn't look into the office of the building next door. We had to keep our curtains closed the whole time we were there.”
 of 5 bubbles Mr2je, 18 Nov 2016 | Read review
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