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Novotel Ottawa

1,516 reviews
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Traveller (317)
Room & Suite (233)
Dining (26)
Overview
  • Excellent23%
  • Very good51%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
“rideau centre”(131 reviews)
“albion rooms”(28 reviews)
“byward market”(260 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,516)Write a Review
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Show reviews that mention
All reviewsrideau centrealbion roomsbyward marketgreat locationparliament hillbreakfast buffetwalking distanceking bedrooms are smallhotel restaurantmodern hotelcentral locationtwo blocksheart of downtownunderground parkingles suitesmajor attractions
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21 - 25 of 1,095 reviews
Reviewed 5 December 2017 via mobile

Convenient location. Parking was offsite but close by. Hotel was clean, modern and comfort. Front desk staff were friendly and helpful. Meeting rooms were cold albeit it was January. Hotel restaraunt was an excellent choice in Ottawa especially with many other good options close by....More

Thank Misterrude
Response from Nicolas G, Front Office Manager at Novotel OttawaResponded 11 December 2017

Dear Misterrude, Thank you for taking the time to share your experience with the TripAdvisor community and I am glad you enjoyed your stay. We are definitely well located with the best of Ottawa at our door step.Hopefully we can welcome you back next time...More

Reviewed 5 December 2017

It's about 2 blocks away from the downtown bus terminal and walking distance to many of the city shopping and dining sites. The atmosphere is good and the staff members are quite nice. Too bad they did not have hot oatmeal for breakfast.More

Thank PueoKupaa
Response from Nicolas G, Front Office Manager at Novotel OttawaResponded 6 December 2017

Dear PueoKupaa, Thank you for taking the time to share your experience with the TripAdvisor community, we value our guests feedback. We are very well located and are just steps away from public transit and some of the best venues the city has to offer....More

Reviewed 4 December 2017

I stay here on business for few nights and enjoyed my stay. The hotel is very close to shops and there are plenty of restaurants around. The hotel room was clean and staff very friendly. The breakfast was just fine providing various options. Overall a...More

Thank Marko_Polo12
Response from Nicolas G, Front Office Manager at Novotel OttawaResponded 5 December 2017

Dear Marko_Polo12, Thank you for taking the time to share your experience with us and I am glad you enjoyed your stay with Novotel Ottawa. We definitely are very well located with the best of Ottawa at our doorstep. We look forward to welcoming you...More

Reviewed 2 December 2017

Reviews rarely, if ever mention the Maid... but this past stay, she was the difference. She was warm, welcoming, funny and pleasant to talk to while I was waiting for the elevator. It really made my stay that much better.More

Review collected in partnership with Novotel Hotels
Thank 49sandrop
Response from Nicolas G, Front Office Manager at Novotel OttawaResponded 5 December 2017

Dear 49sandrop, What a wonderful review to read! Thank you for taking the time to recognize our housekeeping staff member and I am glad that she made an impression on you. Our colleagues do work very hard to ensure our guests are taken care of...More

Reviewed 1 December 2017

This hotel is located in the centre of the city of Ottawa. It is close to the parliament buildings , the Rideau Centre and the Byward Market. The Hotel is brite and clean. My only disappointment is the parking for 2 nights was over $58.More

Thank Dash R
Response from Nicolas G, Front Office Manager at Novotel OttawaResponded 2 December 2017

Dear Dash R, Thank you for sharing your recent experience with the TripAdvisor community, we truly value all feedback. We definitely are well located and just steps from some of the best Ottawa has to offer. Hopefully next time your travels bring you to Ottawa...More

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134567219
About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Dry Cleaning
Laundry Service
Children Activities (Kid / Family Friendly)
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$135 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$135 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (317)
Room & Suite (233)
Dining (26)
Pool & Beach (22)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Brendan M
16 November 2017|
AnswerShow all 3 answers
Response from John G | Reviewed this property |
I drive a Lexus SUV and had no trouble.
1
Vote
JackieANDBrian
27 June 2017|
Answer
Response from LauraFF7 | Reviewed this property |
Novotel is a hotel.
0
Votes
Muthukumarswami M
25 April 2017|
AnswerShow all 2 answers
Response from Phil D | Reviewed this property |
no
0
Votes
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123456
Room Tips
"central to seeing a lot of downtown ."
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"Ask for the renovated rooms."
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"Ask for the higher level floors - I think they are more recently renovated than lower floors, but this may be..."
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"The Next Generation rooms are Worth the little extra!"
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