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Radisson Hotel Ottawa Parliament Hill

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Radisson Hotel Ottawa Parliament Hill
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701 Reviews from our TripAdvisor Community

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Showing 630: English reviews
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Mississauga, Canada
Reviewed 1 week ago

It's a bit of a challenge staying at this hotel right now and winter conditions do not improve the experience. The garage is under construction and there is constant jackhammering going on that lifts up to the 9th floor of the hotel. It is scheduled between 8:00 AM and 6:00 PM daily. That works for business travellers, not sure about...

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Helpful?
Thank PEC52
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Thank you for taking the time to submit a review. We appreciate the positive comments about the friendly front desk staff, comfortable beds and unlimited high speed internet. The jack hammering in the parking garage has been loud. Fortunately the drilling portion of the construction is almost complete. There are alternative parking lots close by for guests to park, $20.00...

Reviewed 2 weeks ago via mobile

Had a great stay. Room was sufficient for business related trip. Would have been not so roomy for more than one person. The hotel restaurant was exceptional. Cold beer and great menu. Location is great for a variety of restaurants within walking distance. The underground parking was undergoing renovations, so I had to park across the street for $25/night which...

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Helpful?
Thank Jarret M
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Thank you for taking the time to submit a review. Glad you found the location convenient to local destinations that were within walking distance for work and leisure. Gibson's on Queen has a great menu with delicious options for all palates, and an excellent selection of locally brewed craft beers. Cheers!

Reviewed 2 weeks ago via mobile

Stayed over the weekend.Staff was very friendly and helpful especially Mohammed. Room is comfortable and clean but not very will isolated, we could hear neighbours and people in the hallway.i was worried about the smell that I read about bit didn't smell anything really.Otherwise location is very good. Located at about a 5 min walk from parliament hill. I enjoyed...

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Helpful?
Thank Sami S
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Thank you for taking valuable time out of your day to review the hotel. We appreciate all of your comments and are delighted you had an enjoyable stay. Mohammad is a gem and goes out of his way to make sure that guests are taken care of 100%. He exemplifies Radisson Yes I Can! service standards. We hope you have...

Lyn, Canada
Reviewed 3 weeks ago

Hotel smelled of sewer gas. Fitness room had old and wore out equipment. The one treadmill was so wore out it was dangerous. Hotel is ok but in bad need of an upgrade and regular maintenance. on the plus side it is close to sparks street and the government offices

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Helpful?
Thank kunderhill3
CarlsonRezidor, Customer Care at Radisson Hotel Ottawa Parliament Hill, responded to this review

Thank you for leaving a review. We are glad to hear that you appreciate the location of our hotel being near to the sparks street and the government offices. On the other hand, we apologize that you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments...

Reviewed 3 weeks ago

I rented a room so my kids would be able to go to the festivities at Parliament Hill and have a home base nearby to warm up and come back to for the night. I was not able to book a suite initially but when I arrived they offered to upgrade me to a Junior suite at the same rate...

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Helpful?
Thank debrach
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Thank you for your outstanding detailed review of the hotel. We are delighted you were 100% satisfied with all aspects of your stay! At Radisson we enjoy taking the opportunity to Surprise and Delight! guests at every opportunity. We are pleased you enjoyed your complimentary room upgrade to one of our spacious Junior Suites and that you had a memorable...

Reviewed 16 January 2017

I completely agree with a previous review. The hotel is well situated, rooms are an adequate size and even though the hotel needs some serious TLC, the price is reasonable and the accommodations are adequate. But the smell is horrendous! Although management's response to a previous reviewer is that the issue is resolved, it is not. It is worse in...

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Helpful?
Thank Jules63
HotelRadissonOttawa, Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

We appreciate your positive comments about the hotel, location, accommodations and value. This week the construction in the underground parking garage has recommenced. The demolition of concrete in the lower levels of the hotel has re-aggravated the odor you refer to. The demolition stage is not expected to continue for much longer. We are sorry for any inconvenience this may...

Toronto, Canada
Reviewed 11 January 2017 via mobile

Location is fine. Close to the Supreme Court of Canada (5 min walk), parliament (ten min walk), 15-20 mins walk to Rideau Centre. Clean and modern enough. Bed was comfortable and pillows were fine. I had a regular room with a queen size bed. The room itself was large enough for my purposes. There's a desk and chair. My room...

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Helpful?
Thank ICANDIE
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

We appreciate your taking the time to complete a detailed review of the hotel. And pleased that you found the rooms well designed and equipped with all of the amenities the business traveller requires. Those extra conveniences can make the difference in guests having a comfortable and relaxing stay. The hotels parking garage is undergoing renovations and that is what...

Coldwater, Canada
Reviewed 11 January 2017 via mobile

Very tired hotel. Parking off site due to hotel parking lot under construction. Our vehicle came back filthy, like it had been. Parked in a construction zone by the valet! No hot water for our showers-mentioned this to the duty manager - nothing was done, together with no heating in the lounge area of our suite. Vegetarian options for supper...

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Helpful?
Thank caz4cats
HotelRadissonOttawa, Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Thanks very much for the candid review of your recent stay. We value your feedback and take guests comments very seriously. Your comments about your breakfast and the limited vegetarian options have have been forwarded to the Restaurant Manager for follow up and review. When there is a problem with a room, heat/hot water Front desk prefer to move the...

Ottawa, Canada
Reviewed 4 January 2017

Even though I live in Ottawa I wanted to experience the New Years Eve celebration heading into Canada's 150 Birthday. So I decided in order to enjoy all the festivities I would take am hotel down town. I do not regret my choice. The underground parking was being renovated but I was made aware of this at the time of...

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Helpful?
Thank Suzanne09041963
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Glad you decided to ring in 2017 in downtown Ottawa and join us at the Radisson. Thanks for the shout out for the very friendly staff you encountered at the hotel! We are delighted to hear all aspects of your stay were great, both at the hotel and for the New Years celebrations. There are many exciting events planned for...

Mississauga, Canada
Reviewed 28 December 2016

Stayed there for 2 nights Nov 22 and 23. We were forewarned about the noise due to construction going on in the underground garage which is fine. I notified guest services about the loose faucet in the bathroom sink. It was never fixed nor was there any expalanation given. There was no hot water on the second night and we...

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Helpful?
Thank s_thawer
HotelRadissonOttawa, Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

We are very sorry to hear about your disappointing stay. One of the nights of your stay the hotel had an unexpected situation with the boilers. The company doing the repairs anticipated completion by 4:00 a.m. so there would be minimal inconvenience to the guest. Unfortunately they encountered some unforeseen problems. there was a delay and hot water was not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Radisson Parliament Hill hotel is within walking distance (less then 10 minutes to the Parliament Hill, and at very close proximity to the Supreme Court. The By Ward market is accessible via a leisurely walk toward Sparks Street Mall and can be reached within 20 minutes. ... more   less 

Additional Information about Radisson Hotel Ottawa Parliament Hill

Address: 402 Queen Street, Ottawa, Ontario K1R 5A7, Canada
Region: Canada > Ontario > Ottawa
Price Range: £84 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Ottawa Parliament Hill 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Radisson Ottawa
Ottawa Radisson
Hotel Style:
#26 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Ottawa Parliament Hill staff and other travellers.
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Questions? Get answers from Radisson Hotel Ottawa Parliament Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior suite was very roomy and would work for a family with children.”
 of 5 bubbles debrach, 1 Feb 2017 | Read review
“Choose elsewhere”
 of 5 bubbles CarolineD662, 22 Nov 2016 | Read review
“Ask for a room with a view.”
 of 5 bubbles Zinny1946, 31 Jul 2016 | Read review
“comfortable beds”
 of 5 bubbles Julaine12, 22 Jul 2016 | Read review
“Try to face Bay street”
 of 5 bubbles jeanette456, 9 Jul 2016 | Read review
5 of 5