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Radisson Hotel Ottawa Parliament Hill

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Radisson Hotel Ottawa Parliament Hill
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685 Reviews from our TripAdvisor Community

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Showing 615: English reviews
Halifax, Canada
Reviewed yesterday NEW

Radisson Hotel are normally decent places to stay when doing business. I was sadly disappointed in from the service at the front desk to the 80's decor and bathroom fittings in my room. The only shining light was 'Gibson' restaurant next store that is run separately from the hotel. The food and service were excellent. There were some reno's going...

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Helpful?
Thank msmith722
Irricana, Canada
Reviewed 6 days ago NEWvia mobile

Not a good time to utilize this hotel during the week for business travel. Construction is going on in the underground parking Monday to Friday from 9 to 6. Jackhammer make it almost unbearable. I had to work from my room on Monday and could only do it with headphones and music to attempt to drown it out. I feel...

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Helpful?
Thank stoof59
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

As part of our continued commitment to enhance our hotel property and service we are in the process of renoivating the hotel parking garage. During the week you were staying at the hotel there was quite alot of noise due to the jachammering taking place. It is during business hours monday to friday. Unfortunately there are occasions when guests are...

Hamilton, Canada
Reviewed 2 weeks ago

The hotel is under construction and the noise is absolutely unbearable and all they give you in compensation is a pair of earplugs and a cookie. I don't know if it was due to the construction but one of the elevators had a horrible smell, like rotten eggs! The carpets are dirty, stained and old.

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Helpful?
Thank rexer96
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

As part of our continued commitment to enhance the hotel property and service for our guests, the underground parking garage is being renovated. There have been some days when the construction has been particularly loud in the lobby area. The sound is considerably less on the hotel guest floors and the construction is limited to Monday to Friday 9:00 a.m....

Reviewed 2 weeks ago via mobile

I have to say that I have never been to a hotel that was as horrible as this hotel.. There was no heat in the entire hotel. There was jack hammering from 8-6 which I understand things need to be fixed.. BUT there was no allowance for this.. We were not notified!!! As well as there was NO hot water.....

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Helpful?
1Thank Tara B
CarlsonRezidor, Online Support Specialist at Radisson Hotel Ottawa Parliament Hill, responded to this review

The hotel underground parking garage is currently being renovated. This past week there was considerable jack hammering causing the noise to rise to the lobby level. We have alerted guests to the construction taking place with notices on websites, written communications and signage throughout the hotel, but unfortunately even with advance warning, it can be unsettling when guests are in...

Montreal, Canada
Reviewed 2 weeks ago

I had a very unpleasant experience at this hotel, I was insulted by the staff and the pictures are not the same as they are displayed on most web site. I would suggest that you take your business elsewhere!

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Helpful?
Thank Caroline D
HotelRadissonOttawa, Guest Relations Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

We are disappointed to hear you did not have a positive experience at the hotel and that a staff member was impolite to you. That is not in keeping with the service standards we strive to provide to our guests. Only through guests comments such as yours can we make corrections and improve our services.

Banff, Canada
Reviewed 2 weeks ago via mobile

Spent 10 days here while working out of Ottawa. It's a pretty standard hotel in terms of rooms, lobby, restaurant, etc. and its only a few mins to walk over the Portage Bridge into Gatineau. There's nothing wrong with this hotel but I wouldn't seek this place out again given the competition in downtown.

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Thank Jason C
Winnipeg
Reviewed 3 weeks ago via mobile

Outdated, heavy cooking smell, slow elevators. Carpet unclean in room Construction noise Location is ok Road construction make taxi access difficult and Should be significantly discounted during renovations

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Helpful?
Thank Keynany
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Currently there is contruction taking place in the hotel parking garage. There have been some days when the noise is louder than usual and we are sorry for the disruption it caused you during your stay. There is also construction taking place on streets in the downtown area surrounding the hotel. The street closures can prove challenging for drivers as...

Singapore, Singapore
Reviewed 4 weeks ago

Parking @ this premises is chargeable due to their carpark under construction, not reasonable to me. We arrived early, hence had to store our luggage for a later check in while we head out. Didn't like how the front desk personnel was hostile. However, when we check in later in the late, the staff were more pleasant. I like the...

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Thank TissueXiu
HotelRadissonOttawa, Guest Relations Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

We are glad you enjoyed your accommodation in one of King Suites and all of the amenities we offer. As much as possible we like to check in guests when they arrive early in the day when guest rooms are available. Check out is 12:00 noon, if the hotel was sold out the night before rooms may not be available...

Reviewed 1 November 2016

We had a great room, comfortable Queen size bed and in-room tea and coffee. Is central to most sites. In hotel dining. Has exercise gym, swimming pool. Room comes with Wi-Fi. There are many tourist attractions including several museums.

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Helpful?
Thank Allan S
HotelRadissonOttawa, Front Office Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Delighted you experienced a 5 star stay at the Radisson! We will forward your comments to the Housekeeping Manager and her team about the comfortable bed and in room amenites you received during your stay. We hope to see you again soon.

Toronto, Canada
Reviewed 30 October 2016

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Thank Franki429
CarlsonRezidor, Online Customer Care. at Radisson Hotel Ottawa Parliament Hill, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Radisson Parliament Hill hotel is within walking distance (less then 10 minutes to the Parliament Hill, and at very close proximity to the Supreme Court. The By Ward market is accessible via a leisurely walk toward Sparks Street Mall and can be reached within 20 minutes. ... more   less 

Additional Information about Radisson Hotel Ottawa Parliament Hill

Address: 402 Queen St, Ottawa, Ontario K1R 5A7, Canada
Region: Canada > Ontario > Ottawa
Price Range: £75 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Ottawa Parliament Hill 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Radisson Ottawa
Ottawa Radisson
Hotel Style:
#26 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Ottawa Parliament Hill staff and other travellers.
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Questions? Get answers from Radisson Hotel Ottawa Parliament Hill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose elsewhere”
 of 5 bubbles CarolineD662, 22 Nov 2016 | Read review
“Ask for a room with a view.”
 of 5 bubbles Zinny1946, 31 Jul 2016 | Read review
“comfortable beds”
 of 5 bubbles Julaine12, 22 Jul 2016 | Read review
“Try to face Bay street”
 of 5 bubbles jeanette456, 9 Jul 2016 | Read review
“make sure you consider all other options before coming to this hotel.”
  • Room
  • Lobby
 of 5 bubbles jairme11, 9 May 2016 | Read review
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