We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Hampton Inn by Hilton Ottawa

avatar-imageavatar-imageavatar-image
Traveller (241)
Room & Suite (226)
Dining (22)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#9 of 74 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
The Hampton by Hilton Ottawa hotel is located in the east end of Ottawa, minutes from the heart of downtown. The hotel is within walking distance to the St. Laurent Shopping Centre, one of Ottawa's major shopping centres, located only 1.5 km away which offers 220 retail stores and many restaurants from which to choose. In a short distance you can also dine at Boston Pizza, Perkins Restaurant or Lone Star Texas Grill. The many attractions of Canada's National Capital are located just minutes by car. The Byward Market, which has a variety of bistros, boutiques, and restaurants, is located 6 km from our Hampton Inn hotel. We feature 179 rooms which include hospitality suites, deluxe king suites and rooms with a king or two queen size beds. Hampton by Hilton Ottawa hotel amenities include underground parking, wireless high-speed internet, indoor pool, exercise room, coin laundry, automated teller (ATM), safety deposit boxes and luggage storage.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Iron
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, French, Spanish, Chinese
1644Reviews19Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 811
  • 612
  • 165
  • 39
  • 17
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
momtravelswith3 wrote a review Jan 2024
Canada249 contributions307 helpful votes
This was a surprising find! We travel to Ottawa a couple of times per year and usually stay by the airport for convenience and free parking. Availability was reduced on this weekend and I decided to give this property a try. Great choice! A good location connected to the convention center. Easy access to most areas in Ottawa, but you will need a car. Free covered parking, free hot breakfast and large, clean rooms. The hotel was very busy with several sports teams staying so 1 night the parkade was full and we had to park outside in overflow parking at the convention center, a minor inconvenience. My biggest complaint would be the layout of the breakfast area. Where the food is located is very narrow so if even 1 person is getting an item it basically blocks all other guests from getting by. Opening up the area and spreading out the food stations would really help with congestion and make breakfast more pleasant for all. The food offerings were the most basic of other Hampton Inns that I have stayed at. Our room was surprisingly large and very clean and comfortable. We had opportunity to use the guest laundry and this amenity was appreciated. Will certainly consider staying here on a future visit to Ottawa.
Read more
Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Be patient when going down to breakfast, it is not well laid out
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
CanadaFamof4 wrote a review Jan 2024
Ontario, Canada118 contributions35 helpful votes
Our 3rd stay at this property, it’s very reliable. Good access to downtown with a car, and enough free parking (underground with key access or overflow outside at back. Rooms are spacious with multiple areas to get ready (mirrors and sinks) Breakfast is typical Hampton: serviceable.
Read more
Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
lfjoliver wrote a review Dec 2023
BC78 contributions58 helpful votes
I stayed here for several nights while on a business trip in Ottawa. I stayed at a different hotel first to be close to the training I was taking, but wish I had stayed here the whole time! The staff are super friendly (especially the breakfast lady!) from check in to check out. My room was lovely and clean, modern and well decorated. I LOVE that they designed the room with an ACTUAL FAN in the bathroom as well! It is a small thing, but can make all the difference to your comfort when rooming with someone else. They didn't have a restaurant on site, but right out the back and around the corner is another hotel that does. I ate there twice and the food was good. I will DEFINITELY be back when I return to Ottawa! Highly recommended!
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Cruiser60185490922 wrote a review Nov 2023
3 contributions
Overall a great stay. Rooms were clean and spacious. We stayed for 3 nights and only issue was getting to breakfast on the weekend which was very chaotic. So many people, hard to get into the breakfast area, move around and then try and find somewhere to sit. Indoor parking was full early on the Sat night and so had to use the outdoor parking, but was well lit to walk to the hotel.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
GeorgeBud2021 wrote a review Oct 2023
Newmarket4 contributions11 helpful votes
Great location, service, accommodation, breakfast included, value. This hotel has though of everything. Very comfortable beds and pillows. Perfect location to downtown and other suburbs with location to highway. Protect Hillary at all costs....the most lovely, friendly employee in the hospitality business! Would stay here again, no question.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Nuala Dinardo, General Manager at Hampton Inn by Hilton Ottawa
Responded 25 Oct 2023
Dear GeorgeBud2021 Thank you so much for taking the time to review your stay at our hotel. We are so happy that you enjoyed your stay and the convenient location of our hotel. Hilary is a valued member of our amazing team so thank you for recognizing her! Hope to welcome you back soon! Sincerely Nuala Dinardo General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
KPL83 wrote a review Oct 2023
Trinidad15 contributions4 helpful votes
Spent a wonderful Thanksgiving weekend at this hotel. The coffee station at Hampton Inns are always a plus. The rooms were clean, upgraded and very spacious. The pool area is also upgraded and clean. The breakfast was sufficient just very busy with limited seating. I would definitely stay at this hotel again!
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Nuala Dinardo, General Manager at Hampton Inn by Hilton Ottawa
Responded 25 Oct 2023
Dear KPL83, Thank you for staying with us and for taking the time to review your stay! We are so happy that you enjoyed our spacious rooms as well as the many amenities that our hotel offers. Our breakfast area is always very busy especially on weekends but glad that you enjoyed it! We are so happy that you will stay with us again! Sincerely Nuala Dinardo GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Willowgen wrote a review Oct 2023
Tamworth, Canada29 contributions12 helpful votes
My husband and I had a wonderful stay here. The rooms are spotless and so quiet. The complimentary breakfast was also awesome and the staff were very helpful. Swam in the pool while we were there which was clean and quiet.
Read more
Review collected in partnership with Hampton
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Nuala Dinardo, General Manager at Hampton Inn by Hilton Ottawa
Responded 25 Oct 2023
Dear Willowgen, So happy that you and your husband enjoyed your stay. We have the best housekeeping team so thank you for recognizing all their hard work to make sure the rooms are spotless! We are happy that you enjoyed the complimentary breakfast and the pool. We look forward to hopefully welcoming you back soon! Sincerely, Nuala
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
rsulta140575 wrote a review Oct 2023
Mississauga, Canada1 contribution
Everything is good, super clean , location, service. we have a small issue with the access card for the elevator and you should have the room card every time when you use the elevator, that only the small issue especially for the children's.
Read more
Review collected in partnership with Hampton
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Nuala Dinardo, General Manager at Hampton Inn by Hilton Ottawa
Responded 25 Oct 2023
Dear rsulta140575, We are so happy that you enjoyed your stay at our hotel. Thank you for recognizing all the hard work of our housekeeping team and glad you enjoyed the location of our hotel. We have added key card readers in our elevators for the security of our guests however apologize that you did find inconvenient. We are always happy to issue extra key cards if required! We pride ourselves on offering great service so thank you for taking the time to review your stay. We look forward to welcoming you back, Nuala
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
hairybear007 wrote a review Oct 2023
Tipton, United Kingdom4391 contributions121 helpful votes
Written from a Hilton Gold,customer.We arrived by train and the hotel is a short distance from the train station,we had emailed ahead and Cassandra had very kindly upgraded us to a suite. We had a super check in by the lovely,sweet ema. The room was massive ,lovely,spotless,with a fantastic bathroom,we loved it. Although by the lift ,noise wasn’t a problem,might be if a light sleeper,room. Leaning is on request and was great. Wi-Fi is problematic and kept dropping out. We spent Several nights at the hotel and Nuala,Caron-Ann,Sam and all the team were a joy ,friendly always happy to chat ,all staff around the hotel acknowledged you as you walked past ,not forgetting Hilary at breakfast . The breakfast area is small and ,could be uncomfortable if the hotel gets busy,we were very fortunate and breakfast items are good ,also it’s great to have a 24 hour hot drinks station. The guy cleaning the lobby is like a machine ,doesn’t stop and takes a great pride in his work. The hotel is very much I can do that for you ,nothing is too much trouble and a credit to who ever does the training. Finally thanks again to Nuala and the whole team who looked after us so well.
Read more
Date of stay: September 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Nuala Dinardo, General Manager at Hampton Inn by Hilton Ottawa
Responded 25 Oct 2023
Dear hairybear007, We are thrilled that you enjoyed your stay at our hotel and it was an absolute pleasure meeting you both! We have the pleasure of meeting wonderful guests every day but you two were an absolute joy! Thank you for taking the time to chat with us all and to share all your amazing stories! It's too bad that Hilary was leaving on her trip during your stay because she thought the world of you both. Just wanted to let you know that the entire WIFI network is going to be upgraded in hopefully a few months. We have signed an agreement to upgrade so you won't experience any issues when you hopefully come to visit your Hampton family in Ottawa! Keep in touch and the entire team says hello! Take care, Nuala
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
newserenity 05 wrote a review Sept 2023
Campbellford, Canada73 contributions58 helpful votes
Check in was hassle free and very accommodating. Staff was friendly and welcoming. Hotel was very clean and smelled wonderful. Well maintained. The room was clean and fresh. The rooms are very spacious. Lots of room to move around. The beds were very comfortable and clean with fresh sheets. Lots of storage areas. The carpets were stain free. Rooms came with a lovely setup for a coffee station. Tv, fridge and all lights worked. The only down fall was the wifi never worked for us which was disappointing. The other disappointing thing was access to the conference area. You can access this from the second floor but it is not accessible. We were attending a conference that requires accessibility. There were many stairs with no elevator access. Anyone with mobility challenges had to leave the hotel and walk around the building outdoors. Breakfast was great and offered a variety of different options. Photos that are currently displayed on this app of the rooms are very out dated. The rooms looks so much better. Photos should be updated.
Read more
Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Nuala Dinardo, General Manager at Hampton Inn by Hilton Ottawa
Responded 25 Oct 2023
Dear 15leslieh, We are so happy that you enjoyed your stay with us. Our team works really hard to provide amazing customer service so it's wonderful when our guests take the time to let other guests know. Our rooms are very specious and glad that you enjoyed the set-up of our newly renovated rooms. Just wanted to let you know that the entire WIFI network is going to be upgraded in hopefully a few months. We have signed an agreement to upgrade the entire network so these issues won't occur during your next stay! Sincerely, Nuala
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Ottawa area.
PRICE RANGE
£99 - £123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn by hilton ottawa hotel ottawa, hampton inn ottawa, ottawa hampton inn
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
179
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HAMPTON INN BY HILTON OTTAWA - Updated 2024 (Canada)

Frequently Asked Questions about Hampton Inn by Hilton Ottawa
Which popular attractions are close to Hampton Inn by Hilton Ottawa?
Nearby attractions include Ottawa Champions Baseball (0.2 miles), Ottawa Train Station (0.4 miles), and Rideau Sports Centre (0.7 miles).
What are some of the property amenities at Hampton Inn by Hilton Ottawa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn by Hilton Ottawa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hampton Inn by Hilton Ottawa?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn by Hilton Ottawa?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hampton Inn by Hilton Ottawa?
Conveniently located restaurants include Louis' Restaurant & Pizzeria, Chickpeas, and Roger's Italian Bistro.
Are there opportunities to exercise at Hampton Inn by Hilton Ottawa?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn by Hilton Ottawa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn by Hilton Ottawa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hampton Inn by Hilton Ottawa?
The staff speaks multiple languages, including English, Spanish, French, and Chinese.
Are there any historical sites close to Hampton Inn by Hilton Ottawa?
Many travellers enjoy visiting Parliament Hill and Buildings (2.1 miles), Rideau Hall (2.3 miles), and Laurier House National Historic Site (1.1 miles).