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Travelodge Ottawa West

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Travelodge Ottawa West
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2,014 Reviews from our TripAdvisor Community

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Showing 1,790: English reviews
Sudbury, Canada
Reviewed yesterday NEW

Review collected in partnership with Travelodge
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Helpful?
Thank 585madisons
North Bay, Canada
Reviewed 6 days ago NEW

Review collected in partnership with Travelodge
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Helpful?
Thank 504susannec
Jean Pierre B, Manager at Travelodge Ottawa West, responded to this review

Lanark, Canada
Reviewed 1 week ago NEW

Big problem with VERY NOISY occupants in the middle of the night . (was awoken one night at 3:33 am. by someone trying to get into my room........The next night was awoken at 4:01 by an angry guest cursing and swearing.)

Review collected in partnership with Travelodge
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Helpful?
Thank V2114STsusanm
Jean Pierre B, Manager at Travelodge Ottawa West, responded to this review

Thank you for your review. I'm very sorry to hear about your experience, it's never fun to be woken up in the middle of the night. At your convenience, please get in touch with our Front Desk Manager to allow us the opportunity to make things right - FOM@traveldogeottawa.com Amy

Waterdown
Reviewed 1 week ago NEW

I switched rooms 3 times - the first smelled of bad perfume used to cover up the cigarette smoke, the 2nd room just smelled of smoke and the 3rd room did not smell so I stayed in this one. All rooms I tried were in dire need of a deep clean and makeover. I asked if they had any newly...

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Thank ErnaSteve
Jean Pierre B, Manager at Travelodge Ottawa West, responded to this review

Thank you for your feedback. I'm sorry to hear about your experience in our hotel. Please note that we have started renovations on our hotel, and would love to see you back once they are complete! Amy

Napanee, Canada
Reviewed 1 week ago

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Thank sephorat2017
Jean Pierre B, Manager at Travelodge Ottawa West, responded to this review

Region of Waterloo, Canada
Reviewed 1 week ago

The wave pool and water slide were a nice bonus...parking was tricky but was noted on their website. Muffins were ice cold but tasty.

Review collected in partnership with Travelodge
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Helpful?
Thank Shelley M
Jean Pierre B, Manager at Travelodge Ottawa West, responded to this review

Thank you for your review. We apologize for the parking, this should be remedied with the completion of renovations. We're happy you enjoyed your time in the water park and hope that the birthday went well! Amy

Ottawa, Ontario
Reviewed 1 week ago

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Helpful?
Thank fahda2017
Jean Pierre B, Manager at Travelodge Ottawa West, responded to this review

Cambridge, Canada
Reviewed 1 week ago

Had to use this hotel for funeral in town. No parking. Shower sprayed water all over bathroom. No fan in bathroom. Window was broken and open. Doors to the back parking lot were rotten. Even when asking for repairs over the two days no one came. Breakfast were watery coffee, sugary muffins and pre boiled eggs. At least there was...

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1Thank 203trevord
Jean Pierre B, Manager at Travelodge Ottawa West, responded to this review

Thank you for your review. We're sorry to hear of your disappointments throughout your stay. I will ensure your comments are passed along to prevent further occurrences. We hope to see you again once our renovations are complete! Thank you, Amy

Sudbury, Canada
Reviewed 1 week ago

Pictures on website are deceiving. My room and the halls didn't appear to be very clean. The pool area wasn't inviting. The parking wasn't plowed and it was difficult to find a spot to park. And the hotel was very noisy. The free breasfast was sad! Sorry for bad review but this hotel could use a makeover!!

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Thank denisecY7561RH
Jean Pierre B, General Manager at Travelodge Ottawa West, responded to this review

Dear denisecY7561RH Thank you for the feedback, we apologize for your described disappointments and will share accordingly to prevent reoccurrence Thank you JPB

selwyn
Reviewed 1 week ago

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Thank donf695
Jean Pierre B, General Manager at Travelodge Ottawa West, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Travelodge Ottawa Hotel and Conference Centre is a CAA/AAA 3-Diamond Full Service Property. Boasting Over 20,000 square feet of meeting space, a full convention services department and exceptional customer service. We offer an Executive Club Floor with a private Executive lounge for our business travelers enjoyment. Enjoy Ottawa's largest hotel Water Park, the Wet and Wild water Park. It features a wave pool, kid s pool, slide, hot tub and fitness room. ... more   less 

Additional Information about Travelodge Ottawa West

Address: 1376 Carling Avenue | Carling and Kirkwood, Ottawa, Ontario K1Z 7L5, Canada (Formerly Travelodge Hotel and Convention Centre - Ottawa West)
Region: Canada > Ontario > Ottawa
Price Range: £75 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Ottawa West 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Travelodge Hotel And Convention Centre
Travelodge Ottawa
Travel Lodge Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Ottawa West staff and other travellers.
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Questions? Get answers from Travelodge Ottawa West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't count on the sofa beds for sleeping on.....horrible sleep!”
 of 5 bubbles Iakonkwe, 9 Jan 2017 | Read review
“Try rooms in newer tower section”
 of 5 bubbles sirjuan007, 8 Dec 2016 | Read review
“rooms on the south side are quieter and larger”
 of 5 bubbles robertbanks2016, 20 Nov 2016 | Read review
“No room was good, but the bottom floor was especially bad.”
 of 5 bubbles G7733LStinab, 17 Nov 2016 | Read review
“Make sure you specify the kind of room you want and where you want to be”
 of 5 bubbles nbreest, 26 Oct 2016 | Read review
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