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Courtyard Ottawa East

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#12 of 67 Hotels in Ottawa
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1 room 2 adults 0 children
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Courtyard Ottawa East
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512 Reviews from our TripAdvisor Community

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Showing 475: English reviews
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Whitby, Canada
Reviewed yesterday NEW

Check in was easy and friendly, asked about DMF and was offered to have it removed with no hassle at all. nice room, easy access to underground parking and convention center. Also ate dinner at the restaurant, good service and good food too

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Helpful?
Thank JKM007JKM
Ajax
Reviewed 5 days ago NEW

Nice hotel. It's hard to go wrong with a Marriott property. Central location. Smooth check in. Love having underground parking. Big spacious clean room. Slept well. I have to say this hotel had the slowest elevators I've experienced. Quite baffling. Would this stop me from booking again? Absolutely not. Only grabbed a banana and yogurt from the restaurant so I...

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Helpful?
Thank McScottyman
Ontario
Reviewed 1 week ago via mobile

Somewhat enjoyed stay at this establishment. It's clean and staff is very accommodating. The pool was nice but unfortunately the hot tub didn't work. Staff stated it would take awhile to get going but after close to an hour it still didn't work. As well the room thermostat didn't work. During the night it went from 68 degrees Fahrenheit to...

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Helpful?
Thank neatto
GillesAGM, Manager at Courtyard Ottawa East, responded to this review

Dear neatto Thanks for posting a review following your stay at our Courtyard! We are glad you enjoyed your accommodations, and that our team members provided great service. There is never an real danger in using the ramp that leads to the free heated underground parking, as our Maintenance Team does a great job at keeping it clear and salted...

Reviewed 1 week ago

The hotel and room was very clean and the beds were incredibly comfortable. The staff was very professional, polite and accommodating (late check out was much appreciated). The pool was nice and clean and towels were readily available, but the whirlpool had too much chlorine and made it uncomfortable to enjoy. There was a slight odor in our room and...

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Helpful?
Thank Tyrique M
Ottawa, Canada
Reviewed 1 week ago

Very nice. Good comfortable beds, good shower, fast internet. Underground parking is free, and a welcome addition in the weather of an Ottawa winter. Breakfast buffet is quite complete. All around good hotel and a good choice in Ottawa especially if you have a vehicle, as parking at downtown hotels can be outrageous.

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Helpful?
Thank Adventures_travel123
GillesAGM, Manager at Courtyard Ottawa East, responded to this review

Greetings Adventures_travel123, Thanks for sharing this wonderful review of our Courtyard Ottawa East. You've provided our future guests with a great recap of your stay, and you have touched upon almost all of the amenities and expectations which keep our valued guests coming back! Thanks for choosing to stay with us, and we hope you'll be back soon. Cheers, Team...

Calgary, Canada
Reviewed 2 weeks ago

Not a bad hotel - typical Courtyard by Marriot - clean, spacious - lots of conference space. Far from where you want to be though as far as nightlife or attractions. Food at the free buffet was sub par and once again typical. Grab a juice and go elsewhere for breakfast which will require a cab.

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Helpful?
Thank CRATAXMAN
GillesAGM, Manager at Courtyard Ottawa East, responded to this review

Greetings CRATAXMAN, Thanks for sharing your candid thoughts about our Courtyard! Glad to hear your comments about the cleanliness and spacious rooms. Our future guests will certainly appreciate your suggestions to have a car or cab to get around, (which they already do), but would this not apply to EVERY other hotel in Ottawa? On any given day, over half...

quebec
Reviewed 2 weeks ago

Nice room to move around in. Plenty of space, clean, quiet and huge window to view the city. Nice staff and good restaurant reasonably priced. The bed was comfortable. Free parking, too! Very nice if you're visiting in winter. We would stay again.

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Helpful?
Thank thescreamingmimis
Caledon
Reviewed 3 weeks ago

Picked this hotel to stay in while visiting my daughter at uottawa. Great location, 5 minute drive on the highway from downtown. Beautiful large room, exceptionally clean, brand new room. Got a room with a king bed, came with a sofa and relaxing area, a counter with sink, fridge, microwave, cupboards. One of the nicest and most spacious rooms we've...

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Thank Cindy W
Reviewed 3 weeks ago via mobile

We've stayed many times at this hotel, always our go to place every visit in Ottawa but sadly, I don't think we'll be back. Hotel location is great, check-in is seamless, staff is friendly, hotel is clean but the beds are dead aweful, none of us slept all night! Our fan/heater unit was loud, which kept us up as well.

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Helpful?
Thank Lynne R
GillesAGM, Manager at Courtyard Ottawa East, responded to this review

Dear Lynne R, Thanks for sharing your comments through this review. We appreciate your numerous past stays at our hotel. Sorry to hear about the bedding issues you may have experienced in your room. Unfortunately, posting such negative comments about these types of issues to TripAdvisor will not solve your problem; it certainly would have been a better idea to...

Toronto, Canada
Reviewed 4 weeks ago

We decided to go to Ottawa for the weekend (Saturday to Monday) for Winterlude. It is a perfect location since it is very close to downtown Ottawa and it includes free parking. Lots of restaurants and shopping nearby. Traffic however towards downtown was awful. The hotel was clean and modern. Staff was very friendly and helpful on any issues you...

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Helpful?
1Thank cgarn

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
It Pays to Book Direct for the best rates and special Marriott Rewards privileges. Courtyard by Marriott Ottawa East is a brand new hotel, opened in March 2012. We are conveniently located at the corner of the Vanier Parkway and Coventry Rd., just off Hwy. 417 and minutes from downtown Ottawa. We offer complimentary parking and hi-speed internet access. All 397 of our stylish and uncommonly spacious guest rooms offer a mini-fridge, microwave and wet bar. Located on the 15th floor, check out our fitness centre open 24 hours. Enjoy panoramic views of the city from here and in our pool/whirlpool area also on the 15th floor. The Bistro restaurant is open throughout the day serving Starbucks coffee and fresh, healthy options. No matter what your time allows, you'll have options to grab and go or sit and let us serve you. Come and see us! You won't be disappointed! ... more   less 

Additional Information about Courtyard Ottawa East

Address: 200 Coventry Road, Ottawa, Ontario K1K 4S3, Canada
Region: Canada > Ontario > Ottawa
Price Range: £82 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Ottawa East 3*
Number of rooms: 395
Reservation Options:
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Hotel Style:
#5 Best Value Hotel in Ottawa
#6 Business Hotel in Ottawa
#9 Family Hotel in Ottawa
#11 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Ottawa East staff and other travellers.
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Questions? Get answers from Courtyard Ottawa East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“And if you're in a hurry to go somewhere, choose a room on a lower floor. Elevators are a little slow.”
 of 5 bubbles thescreamingmimis, 5 Mar 2017 | Read review
“stayed in 813 which was a couple of doors from the elevator, didn't notice any noise from the elevator though.”
 of 5 bubbles 349CindyW, 1 Mar 2017 | Read review
“Ask for a room away from the elevator and soft pillows”
 of 5 bubbles stephent41, 13 Feb 2017 | Read review
“Make sure the thermostat works”
 of 5 bubbles Amarevita, 15 Jan 2017 | Read review
“Avoid room "09" on any floor! There are 3 elevators but instead of making them beside each other, they stuck this room in the middle”
  • Standing by the closet looking out. This was on the 5th floor
  • Large room, standing at the window looking in
 of 5 bubbles BHP_Canada, 14 Jan 2017 | Read review
5 of 5