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Brookstreet Hotel

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#16 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersGold level
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Brookstreet Hotel
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1,030 Reviews from our TripAdvisor Community

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Showing 998: English reviews
Ottawa, Canada
Reviewed yesterday NEW

This was a "second chance" stay at the hotel. Our New Year's Eve stay was underwhelming at best and the hotel had offered us a preferred rate to come back and give them another chance. Similar to our first experience check-in was slow and left us with little confidence that the front desk staff knew what they were doing. We...

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Helpful?
Thank jennifercox3318
Maple Creek
Reviewed 1 week ago

Very satisfied with the room, the restaurant, the service and nearby amenities. Reasonably priced for a property of this calibre. A long haul from downtown Ottawa but ideal for us as we were going to a couple Sens games.

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Thank Drainsurgeon
Ottawa, Canada
Reviewed 1 week ago

She stayed for a full week and enjoyed feeling like a part of the family being called my her first name where ever she went. The Spa services, pools, food and room were spectacular. Each department showed their stars!

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Thank jgraves2017
Ottawa, Canada
Reviewed 1 week ago

We had a nice one-night stay at this hotel, in Kanata (which is about 20 minutes west of downtown Ottawa, and 10 minutes from the Canadian Tire Centre). The hotel is modern and very pretty, as are the rooms. The beds are comfortable and the bathrooms modern. It would be a 4-star hotel (or better) if not for a few...

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Helpful?
Thank FunkyMan3333
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear FunkyMan3333 Thank you for your review and we are glad that overall you enjoyed your stay with us. I am sorry to hear that we did not meet your expectations. We are 20 minutes from downtown and as you stated we are situated in the heart of Kanata North, Canada's largest research and technology park. I am sorry to...

Ottawa, Canada
Reviewed 2 weeks ago

Everything about this place screams "I am owned by a local boy Billionaire - and not a conglomerate, and I care about this place." Seriously. From the drinks, to the food, to the room to the pillows to the heated parking garage - you'd need to be crazy not to stay here if you come into the Kanata area.

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Helpful?
Thank MobiusTraveller
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear MobiusTraveller Thank you for your review and I am glad that you enjoyed your stay at Brookstreet, we look forward to welcoming you back again soon.

Portsmouth, New Hampshire
Reviewed 2 weeks ago via mobile

I stayed here for business and have nothing negative to say about the hotel. I would definitely recommend this property to anyone looking for a business hotel in the area or region. I would stay here again.

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Helpful?
Thank JB6569
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear JB65679 Thank you for your review and I am glad that you enjoyed your stay at Brookstreet, we look forward to welcoming you back again n the future.

Smiths Falls, Canada
Reviewed 3 weeks ago

First time we stayed at the Brookstreet and it will not be our last. Very clean, quiet rooms. Beautiful view. We had a very relaxing weekend. The free shuttle bus to the Canadian TIre Centre to a concert we were attending was an added bonus. The jazz lounge band was fantastic as was the food we ordered. We will be...

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Helpful?
Thank drapeau2017
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear drapeau2017 Thank you for your review and I am glad that you enjoyed your first stay at Brookstreet. We look forward to welcoming you back soon.

ottawa
Reviewed 3 weeks ago

I have stayed at this hotel many times for girl getaways or romantic weekends with my husband. Have always enjoyed my visits so decided to bring my mother there just this weekend for her 70th birthday. When I reserved out treatments at the spa, hotel room and Perspectives restaurant reservation I made sure to mention the reason for our weekend...

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Helpful?
Thank OttawaWatergirl
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear OttawaWatergirl Thank you for your review and we are glad that you and your mom had a nice weekend celebrating her 70th birthday. I am glad you enjoyed the extra treats! We look forward to welcoming you back again soon.

Bancroft, Canada
Reviewed 3 weeks ago

Nice hotel but the check in procedure needs some fine tuning. I spend 25 minutes in line to check in at 4:00 only to be told the rooms were not ready. I was told at that time the shuttle buses to the NHL game were full. We booked at this hotel due to the fact there was a shuttle to...

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1Thank BrownLane
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear BrownLane Thank you for your review and I am sorry to hear of your recent experience with us. I apologize for the inconvenience of not having your room ready at the time you expected, this was due to some unexpected circumstances. We do offer a complimentary shuttle to the Canadian Tire Center for all the Sens games, this shuttle...

A TripAdvisor Member
2 reviews
3 helpful votes
Reviewed 4 weeks ago via mobile

Stayed at this hotel Jan 14, 2017. Great hotel with friendly staff and unbelievably comfortable beds. Spent an hour in the lobby bar...drinks were good and service was great. Will definitely stay here again.

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Thank A TripAdvisor Member
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Thank you for your review, we are glad you enjoyed your stay at Brookstreet or your hockey trip. We look forward to welcoming you back again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Golf course
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Escape to Brookstreet, Ottawa's leading four-diamond hotel, golf, spa, wedding and dining destination. Guests are invited to experience Canadian cuisine in Perspectives Restaurant, live jazz and sushi in Options Jazz Lounge, enjoy a Starbucks coffee at B Cafe, play a round on The Marshes championship golf course, executive short course or putting course, burn some energy in Flex Fitness Studio or our ZONE 525 games room or simply relax with a rejuvenating treatment at Au Naturel Spa, or in our dry saunas, whirlpools and saltwater pools. ... more   less 

Additional Information about Brookstreet Hotel

Address: 525 Legget Dr, Ottawa, Ontario K2K 2W2, Canada
Region: Canada > Ontario > Ottawa > Kanata
Price Range: £122 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Brookstreet Hotel 4.5*
Number of rooms: 276
Reservation Options:
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Also Known As:
Brookstreet Hotel Ottawa
Brook Street Hotel
Hotel Style:
#1 Green Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#10 Romantic Hotel in Ottawa
#11 Business Hotel in Ottawa
#25 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Brookstreet Hotel staff and other travellers.
8 questions
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Questions? Get answers from Brookstreet Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“golf view even in winter is spectacular”
 of 5 bubbles jgraves2017, 13 Feb 2017 | Read review
“Park underground in the winter”
 of 5 bubbles MobiusTraveller, 7 Feb 2017 | Read review
“We requested a quiet floor and we were provided with a room on the top floor”
 of 5 bubbles drapeau2017, 30 Jan 2017 | Read review
“Stay in another hotel entirely”
 of 5 bubbles steveojones, 15 Jan 2017 | Read review
“Corner rooms have incredible windows and space”
 of 5 bubbles Canadirene, 16 Oct 2016 | Read review
5 of 5