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The Metcalfe Hotel

Traveller (365)
Room & Suite (188)
Pool & Beach (18)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Metcalfe Hotel is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at The Metcalfe enjoy our indoor pool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. The Metcalfe Hotel, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. The Metcalfe Hotel is ideal for business travelers since we're located just minutes from companies such as Shopify, Bell Canada and NAV Canada, as well as many government offices and the Shaw Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, The Rox, where the food is locally sourced and the service is inspiring.
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Property amenities
Pool
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
1,190Reviews
444Photos
12Q+A
100Room tips
Traveller rating
  • 452
  • 521
  • 156
  • 44
  • 18
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Popular mentions
I stayed at the Metcalfe to celebrate my birthday in Ottawa and I could not have been happier with my decision to do so. The staff was wonderful, especially Noëlla who went above and beyond to make sure my needs were met and that my birthday experience was special. Thank you
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Hotel's Favourite
Very clean, well located and super confortable hotel downtown ottawa. Walking distance from everything and super friendly and professional staff. The decor is very different from hotel chains and makes it a nice warm experience. very well priced for the quality
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Response from MetcalfeGM, General Manager at The Metcalfe Hotel
Responded 19 Jul 2018
Thank you for the 5 Star Review JpParent! We are delighted you enjoyed your stay with us from the central location to our friendly staff to our cleanliness. We look forward to seeing you back again soon! Best, Kim, General Manager
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Very pretty hotel in a great location in Ottawa. A couple reasons why I wouldn't give it a 5-star rating is that the rooms are a bit tiny (although beautifully designed) and ours didn't have a view of anything other than an alley way with another big building to look at.
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My friend and I were looking for a restaurant to eat at and we came across The Rox. The food was absolutely amazing and the service was incredible. Our servers name was Lauren and she was so accommodating, helpful, and hilarious! The managers and owners of The Metcalf Hotel
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The Metcalfe was an excellent boutique hotel that I stayed in for a work trip. I booked it immediately for another trip the next week. The room was tidy and interesting, done in a classic style with iron sink stand, plushy couch, vintage feel, framed old street maps of the
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Photo provided by managementThe Metcalfe Hotel
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Photo provided by managementThe Metcalfe Hotel
Photo provided by managementThe Metcalfe Hotel
Photo provided by managementThe Metcalfe Hotel
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Hi there, We do welcome pets in our hotel. We discourage leaving them unattended in the hotel, however, if they are not disruptive or disturbing other guests it usually not an issue. We do charge a $75 cleaning fee as an FYI. We look forward to welcoming you and your 4 legged friend to The Metcalfe Hotel!
0 votes
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Hi, so sorry for the delay in responding to your question. Our Stay Green and Save program gives one $5 voucher per room per day when foregoing housekeeping service. We will provide you with extra towels and empty garbage upon request. Let us know if you require anything else.
1 vote
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are all rooms suites? what is parking per night?
Not all the rooms are suites. We had booked a king room and were put in a small room with a queen bed and no windows. The parking lot is scary and dark and hard to find. It was around $28 CAD per night but I think that we were charged more (taxes?). It is convenient to Parliament Hill and walking distance to many points of interest.
1 vote
Does the room have a small fridge? Thanks!
My room did not.
1 vote
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No the parking isn't free but once you know how to get to it, in and out is easy.
0 votes
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123
"Book another hotel"
"Avoid room 320 or rooms with windows facing atrium"
"Ask for a room away from the elevators - unless they get rid of the dinging."
"Ask for a quiet room with a view."
"Quiet and clean rooms, close and within short walking distance to all tourist sites."
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PRICE RANGE
US$115 - US$260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ottawa hotel indigo
FORMERLY KNOWN AS
Hotel Indigo Ottawa Downtown
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
106
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